Wow i didn’t even think that good service is alive and nobody won’t break anything!! The purchase process was ideal, not delays, no rude customer service representative, quality product. I’m tired fro... See more
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This company went over and above with their customer service. I ordered a unique protein wet food and balancer for my kitten with IBD. Mouni tragically passed away and Medpets not only refunded the or... See more
Terrible company. It states free easy simple returns etc. I contacted them numerous times via email, phone for them to fob me off with a million questions avoiding sending me the returns form to wh... See more
Company replied
The product is fantastic, but the packaging broke in transit, which could have been the fault of the distributor, however, it delayed delivery by a week. I will continue to use them despite this poor... See more
Company details
About Medpets
Information provided by various external sources
Alles für die Gesundheit Ihres Tieres Medpets.de ist eine Online-Tierapotheke, bei der Sie ein großes Sortiment an Tierarzneimitteln, (Diät-)Futter, Nahrungsergänzungsmitteln, Pflegeprodukten und Zubehör für Haustiere günstig & einfach online bestellen können. Hier finden Sie alles für Hunde, Katzen, Pferde, Nutztiere, Kaninchen und andere Kleintiere. Wir liefern Ihre Bestellung schnell und zuverlässig – und ab einem Bestellwert von 49,- Euro ist der Versand gratis! Bei Fragen stehen Ihnen unsere Haus-Tierärztin und unser Kundenservice gerne zur Verfügung.
Contact info
Emmerblok 1, 4751XE , Oud Gastel, Netherlands
- 06922 - 222 95 73
- trustpilot@medpets.de
- medpets.de
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 48 hours
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Fast and convenient
Hat alles super funktioniert.
The product is good
Express delivery is always unsatisfactory. But the product is good
Good services and really fast delivery
Good services and really fast delivery! 👍
Fast expedition
I give you 5 stars for your quick processing and shipping
Super service
Thank you very much
Thank you very much, itvwas delivered on time. Good product!
Really good company to by dog stuff…
Really good company to by dog stuff with. Excellent service and fast deliveries
really bad service and delivery
really bad service and delivery. totally delayed and unreliable, my pet suffered due to this.
Everything was ok.
Top schnell Top Ware
Quick and cheap
Quick and cheap.
Bought flee collars for both dog and cats. They came two days after I ordered them.
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