Video didn’t work out but the call w the provider was good. She answered my question and refilled my prescription
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Review summary
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Taylor Junggren was my nurse practitioner and I genuinely hope every woman will be blessed enough to have her on the other end of their video call. She was amazing, soooo personable, easy to talk to,... See more
Company replied
Today when I called was the first issue I had. A lady whose name I couldn't pronounce put me on hold while I was talking. I know it was hold because music started playing. Then a very nice apologet... See more
It was super easy to schedule the appointment - there were lots of available times and dates! My appointment was set up for 10am the next day, I received multiple reminders, and the dr. started the ap... See more
Company replied
Company details
- Weight Loss Service
- Doctor
- Medical Group
- Online Prescription Medication Vendor
- Registered General Nurse
- Wellness Program
About MEDVi
Written by the company
MEDVi: Your Partner in Accessible, Personalized Weight Management
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
MEDVi is a leading telehealth platform dedicated to making effective, medically supervised weight loss accessible and affordable. We specialize in personalized treatment plans utilizing GLP-1 medications, including injections & tablets, delivered right to your door. At MEDVi, we understand that traditional weight loss can be challenging. That's why we've designed a seamless, convenient online experience that puts your health goals first.
Our process is built around you:
Personalized Care: Every patient undergoes a medical intake and virtual evaluation by a licensed U.S. physician. Your treatment plan, including customized dosing, is tailored to your unique health history, lifestyle, and weight loss objectives.
Affordable & Transparent: We believe in clear, upfront pricing without hidden fees. Our cost-effective programs provide access to powerful GLP-1 medications at a fraction of the cost of brand-name alternatives, with options for both tablets and injections.
Convenience & Support: From online consultations to direct medication delivery, MEDVi simplifies your weight loss journey. Our dedicated team provides continuous access to healthcare professionals for guidance, dosage adjustments, and ongoing support, ensuring you feel heard and empowered every step of the way. Many users praise our timely, efficient service and the kindness and understanding of our staff.
Proven Results: Our science-backed approach, combined with continuous support, helps individuals achieve sustainable weight loss by addressing the biological and lifestyle barriers to success. Users consistently report positive experiences, with many expressing gratitude for finally finding a program that works for them.
Join the thousands who have found a real, lasting solution to weight management with MEDVi. We're committed to helping you gain control of your health, build confidence, and achieve a healthier, happier you.
Contact info
131 Continental Dr. Ste 305, 19713, Newark, United States
- help@medvi.org
- medvi.org
4.4
Excellent
14K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Crooks
Autoenroll and autopilot with no way to cancel. Refuse any refunds. Billy without sending any
product. Call it a subscription fake product. Compounded without telling what's actually in it.
December 1, 2025
Unprompted review
Reply from MEDVi
Hi Billy, we’re sorry for the frustration you’ve had with your subscription and refund request. We take all MEDVi legitimacy concerns seriously and want to ensure you have full transparency regarding your treatment and billing. We'll review your account to see exactly what happened with your order and cancellation. Please email us at hello@medvi.org so we can look into this personally.
-The MEDVi Team
Very knowledgeable ,helpful about you…
Very knowledgeable ,helpful about you setting your goals and staying on track with them
June 9, 2026
Unprompted review
Reply from MEDVi
Hi Latasha,
It’s wonderful to know our team helped you set clear goals and stay focused on your progress. Thank you for sharing your experience and for trusting the MEDVi patient support team with your health. We’re committed to providing the same high-quality guidance as you continue your journey.
The MEDVi Team
Morgan put all my concerns to rest and…
Morgan put all my concerns to rest and answered all my questions as well as proceeded to help me find a solution to a problem I was having!!
June 9, 2026
Unprompted review
Very friendly .
June 9, 2026
Reply from MEDVi
Hi Sam, it’s wonderful to hear you found our team so friendly. Thank you for your kind words and for trusting us with your care. Positive MEDVi reviews like yours help others feel comfortable reaching out for support. We’re committed to maintaining that warm, professional environment for all our patients.
-The MEDVi Team
Don't buy with them prices change 😔
Don't buy with them prices change we called them to cancel then they said they would honor the original price of 199. They changed the price back from 299 back 199
Then went right back to 299 the next month call again cancel and would not refund my money.. so beware
Dosage did not change.
And will not refund.
June 9, 2026
Unprompted review
Reply from MEDVi
Hi Jay,
We're truly sorry for the frustration you've experienced with your billing and the refund process. It’s important to us that our pricing is clear and consistent. We’re going to look into your account history to understand why this happened and ensure your concerns are handled correctly. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
Great service
Great service I was issued a complete refund of my money because I do not need the product.
June 9, 2026
Reply from MEDVi
Hi there, we’re glad we could make the refund process straightforward and stress-free for you. Thank you for sharing your positive experience. MEDVi reviews like yours help others see that we truly prioritize our patients' needs. We’ll keep working hard to provide this level of honest, high-quality service to everyone.
-The MEDVi Team
They lied when they say your money back…
They lied when they say your money back if you haven't lost any weight. I cancelled after 6 months and asked for the refund because of no weight loss,and side effects. They will give every excuse in the book. But you still won't get your refund.I should have known that this was a scam. Now having all kinds of digestive troubles. Don't go with Medvi the product is not what they scam to be.
November 9, 2025
Unprompted review
Reply from MEDVi
Hi Moe,
We’re truly sorry to hear about the digestive issues you’ve experienced and the frustration you’re feeling regarding your refund. It’s never our intention for a patient to feel misled or unsupported. We want to investigate your case and ensure your health concerns are addressed properly. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
practitioner was professional
practitioner was professional, listened to my concerns and helped me to understand how the medication was working and how I should look at my overall progress including - working out and building muscle.
June 9, 2026
Reply from MEDVi
Hi Jeff,
It’s wonderful to hear that your practitioner provided such a thorough experience. We’re glad you felt supported in your fitness goals. MEDVi's personalized approach is designed to help you see the big picture. Thank you for your trust. We'll keep working hard to ensure you receive the highest quality care.
The MEDVi Team
If I could rate -100 I would
If I could rate -100 I would. DO NOT BUY FROM them! They are fraudulent and will charge you after you call within 2 days to let them know you will not pursue purchasing! They are not reputable! I am reporting to Better Business Bureau and they have an F for a reason!!
March 18, 2026
Unprompted review
Reply from MEDVi
Hi J B,
We're truly sorry for the frustration and stress this billing situation has caused you. We take your feedback seriously and want to look into why you were charged after your cancellation request. We’re committed to transparency and addressing any MEDVi legitimacy concerns by ensuring our billing processes are handled correctly. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
ease of appointment
June 9, 2026
Reply from MEDVi
Hi Melissa, we're so glad to hear that scheduling your visit was such a smooth process. Thank you for choosing the MEDVi weight loss program for your health journey. We’ll continue to ensure every step of your experience stays simple and stress-free.
-The MEDVi Team
I need the refill link to work and…
Thanks for the reply but i still don't have an answer from you about the previous month when I was charged but did not receive the product. Will you send me the product that never came? Or...will you reimburse me the $119
I either need to get what I paid for for that previous month or get reimbursed.
Please let me know.
June 7, 2026
Reply from MEDVi
Hi Dan, we're glad our team could help on your recent call, though we're sorry for the portal issues and the delivery delay last month. Thank you for your patience and for trusting the MEDVi patient support team. We’re committed to resolving that charge and making sure your future refills are seamless.
-The MEDVi Team
Reply from MEDVi
Hi Marisol, it’s great to hear that our team was both punctual and professional during your experience. Thank you for your trust and for sharing your feedback. MEDVi reviews like yours help others see our commitment to quality care. We’ll keep working hard to ensure every interaction remains just as smooth and efficient for you.
-The MEDVi Team
The phone call went well.
The phone call went well and the provider stated that in the future everything will be phone calls. She apologized for the mix up.
Better? The 5853124226 number should be able to transfer phone calls from customer to provider if the customer calls because the provider did not reach the customer during the appointment window.
June 9, 2026
Wrong script sent to me
I was told to make an appt when an email link was sent to me to talk to a Dr. The prescription that was delivered to me today was written differently than the one in my portal. I'd rather take the once a week dose vs the twice a week dose.
June 9, 2026
Unprompted review
Reply from MEDVi
Hi Lisa and Ken,
Thank you for sharing your experience. We hear your concerns regarding the appointment link and the dosing differences between your portal and the prescription label. We want you to feel confident with your MEDVi treatment instructions. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
Brittney was very helpful
Brittney was very helpful. Giving me a goal for our next visit.
June 9, 2026
Unprompted review
Very nice interaction!
Video conference was professionally conducted, to the point and friendly.
June 9, 2026
I have been robbed
I do not leave reviews but want to warn people against using this service. I used a Forbes link to use an offer for a bundle price for Semaglutide. They did not process my order as a bundle, and they sent me the wrong medication. I notified them several times of the two errors and asked for them to simply honor the bundle deal and reconcile my account and medications accordingly. Despite my request they were not able to provide me with my original registration and subscription, instead just repeatedly telling me what “their records show”.
I spent hours sending emails explaining my experience and request for reasonable remedy. At no time did I receive any communication that acknowledged my communication or concerns. They just sent me what were obviously scripted emails over and over. I ended up paying about $1200 for absolutely NOTHING I subscribed to.
I didn't have the energy or time to continue the battle. I cancelled my account on February 1, I now realize in June that they have charged me $400 per month since I cancelled, nearly $2000. I feel robbed and without remedy.
June 9, 2026
Unprompted review
Reply from MEDVi
Hi A Andrews,
I’m incredibly sorry for the frustration and financial stress you’ve experienced with your billing and medication. This doesn’t reflect the care we aim to provide, and I’m making it a priority to have our leadership team review your account history and cancellation details immediately. Please email us at hello@medvi.org so we can look into this personally.
The MEDVi Team
Really feel like they care about any…
Really feel like they care about any concerns and issues you may have
June 9, 2026
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