It was not a less than stellar experience, but having to poke around to find the exact product desired, among a few "same-but-different" items, was a very minor matter. Otherwise, product ordered... See more
Company replied
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See what reviewers are saying
Ok this is actually my second review. My first one I gave 1 star because the delivery for overnight took 3 days. Company reached out after my review so when family became in need of rapid tests I de... See more
Company replied
My son is a competitive fencer and travels the world for to compete for the USA. He uses the Lucira good for travel product for the past year and it's excellent! Results come quickly and it passes... See more
Company replied
$35 dollars for shipping?! Also, tried to reach customer service and never reached anyone to provide me CPT codes and EIN for insurance reimbursement. I would not buy here again. ETA: I did rece... See more
Company replied
Company details
Written by the company
Meenta was born out of the idea that life science and diagnostics could greatly benefit from the technological revolution that has forever changed the way we shop, dine, vacation, and catch a ride. Grounded in technology and sitting at the intersection of supply and demand, the Meenta marketplace brings together the widest array of testing products and laboratory services combined with world-class scientific expertise and clinical oversight all in one place. Meenta exists to completely revolutionize the way the world accesses diagnostic testing and laboratory capabilities. Our vision is to make all of the world’s scientific equipment and clinical tests accessible to everyone.
Contact info
55 Court Street 2nd Floor, 02108, Boston, United States
- 1-888-204-5303
- support@meenta.io
- meenta.io
4.2
Great
123 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The tests are excellent and the…
The tests are excellent and the shipping was fast. The information form for ordering was a little tricky.
January 3, 2022
Reply from Meenta
Thank you for the review, Pam Buck!
Excellent service
Excellent service. Tests arrived on time despite the unpredictable shipping situation. Very happy. Thanks.
January 2, 2022
Reply from Meenta
Thank you for the review, Sonya Youngren!
Easy website and ordering
Easy website and ordering. Very quick delivery. No issues whatsoever
January 2, 2022
Reply from Meenta
Thank you for the review, Glenn Kramer!
Buyer Beware!
I’m revising my review of Meenta. I originally gave Meenta 5 stars because of their quick responses to me when I was thinking about ordering some of their COVID Tests. Well, once I ordered 3 kits and only received 2 I messaged customer service and guess what…. No response. I’ve emailed Meenta twice since December 26th (today is Jan 4th) and still no response or acknowledgement. Great customer service until they get your money. Buyer beware!!
January 1, 2022
Reply from Meenta
Thank you for the review, Francis Cronin!
Horrible service
Horrible service. I actually want my money back please.
please contact me to correct this problem.
January 1, 2022
Reply from Meenta
Hello Customer 2, I'm sorry to hear this. Someone from our support team will be reaching out to you soon to help you resolve any issues.
Have ordered for delivery to Canada and…
Have ordered for delivery to Canada and USA box number. Rapid response time. Thanx
January 1, 2022
Reply from Meenta
Thank you for the review, Robert Seymour!
Reply from Meenta
Thank you for the review!
Great product great service Professional
December 30, 2021
Reply from Meenta
Thank you for the kind review, Janice Labrossesullivan!
Awesome and helpful websitr
December 30, 2021
Reply from Meenta
Thank you for the review, Ellen Celnik!
Reply from Meenta
Thank you for the review!
Reply from Meenta
Thank you for the review, Lianne McKhann!
The test kits arrived quickly and with…
The test kits arrived quickly and with detailed instructions.
December 29, 2021
Reply from Meenta
Thank you for the review!
Excellent support
Excellent support, available to answer questions. Prompt deliveries
December 29, 2021
Reply from Meenta
Thank you so much for the review, Neal Lewin!
All my kits were missing a piece
All my kits were missing a piece. I emailed your support and no one responded. Could you send replacement kits?
December 29, 2021
Reply from Meenta
We're sorry to hear that there was an issue with your shipment. Our customer success team is working to make sure that this issue is resolved ASAP.
Immediate responses
Immediate responses. In stock and on time - have ordered many different types of tests. All delivered ASAP.
December 29, 2021
Reply from Meenta
Thank you for the review!
Disappointed
I paid $31 for expedited shipping. My order arrived 2 days late and the company tells me they can’t control shipping. Whenever I have ordered something that has arrived late the company I ordered from has always reimbursed me. That is what customer service is all about. If I pay you for the shipping then it does become your responsibility.
December 28, 2021
Reply from Meenta
We work with the best shipping carriers in the country and pick the best shipping option for each order. That being said, all shipping carriers across the country are experiencing delays at this point, so we're sorry to hear that you didn't get your delivery when you expected it. It looks like your order was quickly fulfilled by our warehouse and experienced delays during delivery. We're constantly working with our shipping partners to look for ways to improve delivery times and give you a better experience. Our return policy is stated on each product product page, but I'll bring this feedback to the Marketplace team for review. We appreciate your feedback.
I ordered and used the Lucira Covid-19…
I ordered and used the Lucira Covid-19 All-In-One with report for travel. There was a glitch on ordering where 2 orders were assigned the same order #. It would have helped if I had received expectations on what I should see on the Meenta site after ordering. On ordering I was able to set up a user id which wasn't my email address. I started asking questions when my user id wasn't recognized on the Meenta site which led to the double order discovery. Meenta support guided me through a work around and from then on everything worked well. Delivery of the product was in 2 business days. Instructions with the product were very clear. When I sent in my picture, the last step is to enter a zip or postal code. It didn't accept a postal code. I appreciate that I was able to send in a picture etc. on Christmas eve and received my report early Christmas day. Well done to all your staff.
December 28, 2021
Reply from Meenta
We appreciate your review, L Mc., and are thankful that we were able to help you troubleshoot!
Tests are very accurate
Tests are very accurate, and we’re delivered in a timely manner.
December 28, 2021
Reply from Meenta
Thanks for the review, Wesley Hooven!
Excellent performance.
My order of Lucira COVID tests came promptly, and I was very grateful. I have ordered three times, and each came promptly. Thank you!
December 28, 2021
Reply from Meenta
Thanks for the review, Jamison Craft!
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