Meerkat Reviews 471

Mrs Hendricks was very help in removing me from Debt Review. Meerkat is quick and efficient in delivery. I highly recommend their services to anybody who is need of their service offerings.

Management skills is so poor they don't even know what their doing. There's no structure in place everything is just a mess the systems etc. There's no unity and a lack of motivation, I believe you work well if you're being supported

My Meerkat thank you very much for your help thanks to you for making my life easier again you're the best thank you to have wonderful staff that delivers their promise

Great service at reasonable cost, involving in every step. Not always available when calling but ensure to attend when opportunity avail.

Recommend.

The company is useless. They use SMS as correspondence instead of usual letters to prevent clients from obtaining cover elsewhere as a result of their uselessness

You don't send reminders to customers like freedom life cover did, they sent us reminders when our policy is 3weeks away to lapse yet you just send an sms stating it has lapsed with no warning. Freedom handled us way better. I just hope with how you run your business you dont lose customers 🙄🙄

I starred the policy in 2018 and was doing good all the years until 2022 when I was told my policy lapsed because of missed payment that I was not even aware of that you say happened in 2021

I submitted a claim will all docs required but i still need to have a proof that my uncle is my uncle

Meerkat help me a lot by adding my extended family that i left out,and doesn't even raise my Premium iam stil paying R135 per month iam so greatful.

your service and help i receive from you with a query

They attended to my query on time

Meerkat was very professional & clear on all documents required for the claim.
They ensured me that the money was going to paid within 48 hours and it was done.
I didn't have to stress during my time of grief. I thank them.

Woow is the good communication that they have with their customer

Very helpful in explaining the cover and giving options that suits your buget

I had a policy with Freedom Life Insurance and recieved a message that Meerkat has taken over the policy . First it’s policy increase and secondly they told me my policy has lapse how so I don’t understand because they debit every month . I recieved an sms stating that my policy have been reinstated and in order for me to claim I must pay monthly fees for six month n wait for six months for me to claim . Really not happy with their service it’s not servicing us as it should . Extremely disappointed

All of the agents that I have dealt with have helped myself and my husband superbly. Fadwa Hendricks, Lefa Ntsalla and Khumbula Malgas. I can not express through words how seamless this process has been. Thank you so much to all of you.

Whenever you need assistance they assist you in everything.

Meerkat is new to me since I'm frm Freedom Life, everything was explain to me very well about charge I'm owk with it 👍

I'm not really sure what is happening at this stage. I only got information and email saying they re making contact with my creditors and about a credit life policy which I tried to get more info on to understand if it's compulsory to have the policy. I still don't know if it is. I don't know when my debit order will start etc. Ntombi has been helpful in starting the process but I need clarity on where I stand. I can't answer my phone during the day so I don't know if someone has tried calling me either. Just a bit lost on the process. Please give me and update by email. Is credit protection policy compulsory and if not cancel it don't need further costs. And secondly when can I anticipate start of debit order for debt review