Argie Reviews 

291
•
TrustScore 3 out of 5

3.0

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Rated 3 out of 5 stars

Really disappointed that my silvi laundry strips arrived in a plastic bag. My whole approach and intention on buying this item was the fact that has zero plastics and waste. By mailing it in soft plas... See more

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Rated 5 out of 5 stars

I have really struggled with hormonal acne and since realising that my normal pillowcase was harbouring so much bacteria I thought I’d give Argie a go. I’ve noticed that my face does not get as many b... See more

Company replied

Rated 3 out of 5 stars

I have a pair of Silvi branded charcoal pillowcases that I love, beautiful material, really well made. High quality. They have lasted and washed well. I ordered a pair of silver Argie branded pillow c... See more

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Rated 1 out of 5 stars

Not worth the money. - Took a while to arrive in Canada. - Competitors have better prices for even higher quality silk. - The zipper is fragile and about ready to come off. - The comforter cov... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Transform your skin, hair and sleep with The Skin Sidekick. Made with silver, our satin and silk pillowcases are designed bacterial-free for healthier skin. Our pillowcases can have 1000x more bacteria than your toilet seat, shown to clog pores and trigger breakouts. Like an invisible forcefield, Argie's silver stops 99.7% of the nasties before they affect your skin.


Contact info

3.0

Average

TrustScore 3 out of 5

291 reviews

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3.0

All reviews

(291)

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Rated 5 out of 5 stars

Smooth sleeping

the silk pillowcases are great for sleeping on, job done

May 15, 2023
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Reply from Argie

Thank you for sharing, CB. Glad you're happy with your purchase!

Rated 5 out of 5 stars

Absolute game changer for your skin!

My silvi pillowcase arrived quickly and so far it’s been a total game changer for my skin. I’ve noticed a dramatic decrease in blemishes on the sides of my face and along my hairline. Never going back to a cotton pillowcase!

May 9, 2023
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Reply from Argie

We appreciate this, Jaclyn. Thanks for sharing. Cheers!

Rated 5 out of 5 stars

Prompt delivery and beautiful…

Prompt delivery and beautiful packaging. This is my second pillowcase and I am obsessed with the lavender color. It is the best silk pillowcase ever

May 18, 2023
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Reply from Argie

Thank you so much for your review, Wes! Glad that you loved the pillowcase you ordered.

Rated 5 out of 5 stars

The product is outstanding

The product is outstanding. My mother loves it for her Mother’s Day gift, and she has never slept better in years. Thank you for all you have done and continue to do it is definitely helped me with my psoriasis on my face. Would love to get more products in the future when I’m able to afford. Thank you again for all you have a continue to do keep up the good work.

May 10, 2023
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Reply from Argie

Hey Brian! We're so happy to hear that your mom loves it. And we're so glad to hear that your psoriasis has gotten better. If you're based in the states, we've actually just rebranded and launched a much more affordable satin line with the same silvTech treatment that you love. us.meetargie.com. Thanks so much for your kind review - Issy

Rated 5 out of 5 stars

The postage was fast and product well…

The postage was fast and product well packed, nice packaging etc well present. I have seen some videos advertising your rebrand. The packaging looks cheap and makes your product look cheap and Silvi is a much better name than argie. If I saw the argie brand and product I would not have purchased the product. Maybe worth switching back as I’m sure lots of other customers feel the same as I do.

May 4, 2023
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Reply from Argie

Thank you so much for sharing this, Chris. We're sorry to hear about your feedback on our rebrand. As much as we loved the boxes as well, we felt that it was time for a change that reflected a fun version of us!

Rated 5 out of 5 stars

amazing

arrived on time, super soft material. really happy to support an aussie business and happy with the quality of both the sheets and pillow case. have already recommended these products to so many people !!!

May 8, 2023
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Reply from Argie

Thank you so much for your purchase and for sharing this, Maddi!

Rated 1 out of 5 stars

Extremely poor online ordering…

Extremely poor online ordering experience. After suffering for several years with cystic acne, I excitedly ordered 2 of the charcoal silvi pillowcases. Paid and then had a confirmation email. 24 hours later, I received an email from Silvi’s ‘customer happiness’ representative saying that they had sold out of the charcoal covers and didn’t know when they’d be back in stock, so offered me a choice to exchange for a different colour or have a full refund. I really needed the product, so I opted for a different colour that they apparently did have in stock.

A week passed and I hadn’t received any updates on my order, so I chased it up again, only to then be informed that all of their products had apparently been oversold and they didn’t have any in stock. No subsequent emails have even been responded to. This company clearly cares more about money than customers.

May 21, 2023
Unprompted review
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Reply from Argie

Thanks for your feedback, Emma. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Rated 5 out of 5 stars

Fast delivery & and great product

Fast delivery, beautiful, good quality product 👌🏻✨😍 I love sleeping with my Silvi! I have already hand washed with special soap for silk and is easy and it dries fast so I do not miss a night with it 🌙

May 1, 2023
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Reply from Argie

Thanks for your review, Maria. Glad to hear that you're happy with your purchase! :)

Rated 1 out of 5 stars

No stock control

Very, very annoyed. Placed ordered over a week ago. Upon querying today where it is, they have told me they have no stock, don't know when any more will be in and cancelled the order.

Did they not know when I ordered that there was no stock, or could they not have had the decency to contact me to say they could not process the order? They waited until I contacted them. Abysmal customer service.

Very disappointed.

Update - they have asked me to contact them with my concern. I already did that before posting my original review to be told by someone from their "Customer Happiness Team" that "Our items move fast and we cannot control their movement at the warehouse".

So basically, zero stock control. In fairness they have refunded my money, but my point stands - they should have contacted me. How much money do they have from customers who have not contacted them about a missing order?

May 19, 2023
Unprompted review
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Reply from Argie

Thanks for your review, Lynne. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Rated 4 out of 5 stars

Product is great

Product is great, but rather expensive when usually you want 2 x slips. Bought for as a gift for granddaughter. Loves the colour and feel.

May 14, 2023
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Reply from Argie

Thank you so much for the LOVE, Julie!

Rated 2 out of 5 stars

Seemed great but they pill within less than a month

At first I loved my sheets and duvet cover. They were soft, silky, and lovely to sleep in. I sleep warm and they kept me cool and felt clean and airy.
However; I've had them for less than a month and the material has already begun to pill. This makes them feel scratchy and fragile. For the price of these sets, they should be better quality and have better durability. I've washed them in natural, neutral detergents without softner. Hang dry only. This is not a care issue but purely a product defect.

April 25, 2023
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Reply from Argie

Thanks for your review, Alix. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Rated 1 out of 5 stars
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Reply from Argie

Thanks for your review. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Rated 1 out of 5 stars

Not worth the money.

Not worth the money.
- Took a while to arrive in Canada.
- Competitors have better prices for even higher quality silk.
- The zipper is fragile and about ready to come off.
- The comforter cover that I ordered arrived discoloured and smelling funky. The buttons on the sheet as well are cumbersome and could fall off at any moment - very cheap quality and poor design.
Overall, I wouldn't really recommend this to anyone.

April 24, 2023
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Reply from Argie

Thanks for your review, Mike. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

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