I wasn’t sure how to go about creating a will but as I was looking into life insurance I came across this. Wow! Super easy to understand and fill out! Definitely made it a smooth process for me which... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The entire process, from getting approved to choosing your coverage, is simple and quick. The website and all its features are user friendly as well.
This was an extremely simple to use tool! I feel more secure knowing my family is covered in case of any emergency. Took me only 10 minutes to find the coverage I need.
Gerber made the whole process simple and easy to understand. I was raised on Gerber products, so it's ironic how they were a part of my beginning and end. Thank you
Company details
Written by the company
Fabric by Gerber Life can give parents like you term life insurance that’s designed to be affordable, plus free wills, access to college savings funds, and more tools to help protect your family’s financial future—all in an easy online experience. Our goal is to provide the peace of mind that comes with knowing that you’re helping to keep your family protected.
Contact info
400 Broadway, 45202, Cincinnati, United States
- (917) 765-3572
- support@meetfabric.com
- meetfabric.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Trust in Gerber
Gerber made the whole process simple and easy to understand. I was raised on Gerber products, so it's ironic how they were a part of my beginning and end. Thank you
January 27, 2026
No comments
January 22, 2026
Short to the point question s.
January 22, 2026
Very easy process!
January 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They do not respond to messages and I…
They do not respond to messages and I cannot contact them. Trying to get them to delete account. No response but I keep getting messages everyday. It’s a scam.
January 18, 2026
Unprompted review
Reply from Fabric by Gerber Life
We’re sorry for the confusion and frustration this caused. After reviewing your account, we confirmed it was successfully deleted as requested. Due to an internal error, some automated messages continued to be sent after the account was closed, which understandably caused concern.
Those messages have now been stopped, and you should not receive any further communications. We appreciate you bringing this to our attention and apologize for the experience. If anything else comes up, you can reach us directly at support@meetfabric.com
The instructions were clear and…
The instructions were clear and precise. The arrangement of the document was logical and was based on practical concerns and common sense.
January 18, 2026
I have called the customer service #
I have called the customer service #. No person ever answered .
The phone number requested I leave voice mail with call back #. It's been 3 or 4 days, and nothing! I tried a couple more times.
Dang!
January 5, 2026
Unprompted review
Reply from Fabric by Gerber Life
We’re sorry for the frustration this caused and appreciate you taking the time to share your experience. For the fastest support, our team primarily assists customers through chat and email.
If you still need help or have additional questions, please reach out through chat or email us at support@meetfabric.com so we can further assist you.
Customer service is unavailable
Customer service is unavailable. AI chat box options are not helpful and my emails, chats, phone calls are not being answered. It’s frustrating dealing with a company that you can’t reach nobody. My kids accounts was closed with no warning, no verification or notice sent when payment was being made from my bank account.
January 7, 2026
Unprompted review
Reply from Fabric by Gerber Life
We’re sorry to hear about your experience and understand how concerning this must feel, especially when it involves your children’s accounts. We take these situations seriously and want to help clarify what happened and ensure everything is resolved appropriately.
Since we cannot identify accounts solely based on Trustpilot reviews, we encourage you to contact us directly so we can review your account details securely. Please reach out to us via chat or email at support@meetfabric.com, and our team will be happy to assist you.
easy to navigate website.
January 7, 2026
simple and fast
December 29, 2025
Ease of use for me
December 29, 2025
Terrible experience and customer service
Tried to open an account and it stayed in the review stage. Reached out to support and they said they were experiencing an issue with multiple other users and would get back with me. No one ever responded after with a timeline or a sorry for an inconvenience.
December 8, 2025
Unprompted review
Reply from Fabric by Gerber Life
Thank you for sharing your feedback, and we’re sorry for the inconvenience you experienced when opening an account. At the time, a technical issue was impacting some accounts, and we regret that we weren’t able to provide timely updates or a clear resolution path.
We understand how frustrating this can be and appreciate you bringing it to our attention. Your feedback helps us improve how we communicate during situations like this, and we’re actively working to prevent similar experiences going forward.
Quick process
December 11, 2025
wonderful and easy to do
October 16, 2025
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