While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Tally is a great tool until you try to run a professional business. Locking the ability to choose a notification email address behind a $29/month Pro plan is ridiculous. It’s a basic organizational ne... See more

Rated 3 out of 5 stars

Everything was good till Tally 2.1. Earlier last month we upgraded to 3.0.1 and our nightmare started! GST reports which were just a click away on 2.1 don't get extracted even after multiple extra ste... See more

Company replied

Rated 5 out of 5 stars

I had some questions during the setup of the account, I was impressed with the phone customer service. Love the app, and of course, the lower interest rate offered to consolidate some credit cards.... See more

Company replied

Rated 5 out of 5 stars

Tally is great for a few but very important things, no hard inquiries to see your credit line and the ability to pay for a better APR and my favorite is not reporting your line to the credit bureaus,... See more

Company replied

Company details

  1. Money & Insurance

About Tally

Written by the company

Logo

Delete your credit card debt, build your future

Tally is a modern system that pairs a lower interest line of credit, custom payoff plans, and helpful advice in one easy-to-use app.

Check my rate

Don't worry, checking won't hurt your credit score.

Quiz

Lines of credit issued by Cross River Bank, Member FDIC, or by Tally Technologies, Inc. (“Tally”), NMLS #1492782 (NMLS Consumer Access); see your line of credit agreement. Lines of credit not available in all states.


Contact info

3.6

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

HORRIBLE CUSTOMER SERVICE

HORRIBLE CUSTOMER SERVICE. If I could give them zero stars, I absolutely would. Tally paints itself as an affordable way to pay off debt, but I feel like I just got out of an abusive relationship with them. At no time was I given even the slightest amount of human empathy. Every communication with this company was condescending and trite. At one point, I just got sick of dealing with the same person every time and said forget it. I wound up getting a loan from my credit union to get out from under this company. I don't care what kind of retort to my review they post, please be warned. This is not a company you ever want to deal with. Use your local credit union. Use a debt consolidation company. I highly recommend the non-profit, CESI. Just whatever you do, do not use this company if you value your sanity. Also, fun fact: TALLY refused to give account numbers, so it makes it incredibly difficult to pay off accounts if you are trying to get a debt consolidation loan. They also refuse to work with credit counseling companies regardless of whether they are for or non-profit. If you have read this far and you are still considering TALLY, good luck. You will certainly need it.

April 23, 2023
Unprompted review
Tally logo

Reply from Tally

Hi Christina, we regret to hear that Tally has left you feeling this way. Our goal has always been to help people get out of debt faster while working with our members personally. We understand that our policies may not be what you were expecting, and we would love the opportunity to work with you on improving your experience. Please reach out to us at support@meettally.com. We would be happy to discuss your account and try to help alleviate some of this stress and clarify some of the pain points you brought up. Thank you for your cooperation.

Rated 2 out of 5 stars

I was unable to stop a payment to my…

I was unable to stop a payment to my credit card because the tab wasn’t working. Tally sent the full amount to a credit card that only had a 690 balance. Now I am having trouble getting that money back from my credit card company to pay tally back. I’ve tried to reach out to tally but I don’t receive anything further than “cancel the payment”…

May 10, 2023
Tally logo

Reply from Tally

Hi Melissa! We apologize for the trouble with this payment, we know it can be frustrating. Please feel free to reach out to our support team at support@meettally.com to see if we can further assist. Thank you for your cooperation!

Rated 1 out of 5 stars

Pointless!!!

When I first heard about this, I thought finally a solution, but they are a waste. I fill out the questionnaire only to be told they can't help me. Maybe my debt isn't enough or something I do not know.

May 9, 2023
Unprompted review
Tally logo

Reply from Tally

Hi Anna! We're so sorry to hear that we were unable to offer you a line of credit at this time. We'd be happy to review your account to see what happened. Feel free to send a message to support@meettally.com so that our team can assist! We hope to provide a better experience for you.

Rated 1 out of 5 stars

I no nothing about the Tally card

I no nothing about the Tally card, it arrived today out of the blue, not asked for one, don't want one so why do I have a card?

I want it removed so how do I get rid of it.

I assume its not activated as I haven't gone through he activation process?
Since I haven't asked for one I assume its a scam.

May 6, 2023
Unprompted review
Tally logo

Reply from Tally

Hi Steve! Tally does not issue credit cards, so this may be for a different Tally. Our Tally is an app that assists in managing credit card debt and helping people get out of debt faster. We do not have our own credit card, so we apologize that we cannot provide further info on the one you received. If you have further questions, feel free to reach out to us at contact@meettally.com. Thank you for your cooperation!

Rated 5 out of 5 stars

At first I was skeptical about Tally…

At first I was skeptical about Tally thinking how there must be a hidden catch somewhere. But when comparing their offer even to my own B of A debt consolidation offer, Tally clearly offered a better deal with lower interest rates. They have great transparency on how their program operated, although it was a bit scary when you notice your credit card debt amounts change so abruptly for the better. It takes about a week for the various financial institutions' data to sync, and before long my FICO score improved dramatically by 43 points placing me comfortably back into the "very good" credit category - which was a nice bonus. I would recommend using Tally for anyone to lessen their debt.

April 7, 2023
Rated 1 out of 5 stars

Terrible

Terrible! Definitely do not get what they advertised! I am paying 99$ toward principle, $180 in interest and $25 in fees. Stick with ur credit card this is a debt ull never be able to pay off!!

May 4, 2023
Unprompted review
Tally logo

Reply from Tally

Hi Adriana, we are sorry to hear your frustration and would like to help. Please reach out to us from the email on your Tally account at support@meettally.com so we can provide insight on your minimum payments and how we can save you money in interest over your credit cards.

Rated 1 out of 5 stars

Tally has terrible customer service…

Tally has terrible customer service support and fails to follow their posted guarantees. Tally states they will pay your credit card for you and cover any late fees but if not given more than ten days to make a payment apparently they refuse to cover the fee. Tally makes excuses for their lack of communication which cause consumers to be charged additional money. DO NOT USE TALLY! Worst decision ever!

April 10, 2023
Unprompted review
Tally logo

Reply from Tally

Hi there! We are so sorry to hear that you had a bad experience with Tally. If we may have the opportunity to review your account and explain how Tally can possibly help you, please send a message to support@meettally.com. We would love the chance to make this right for you.

Rated 2 out of 5 stars

I started using Tally about a year ago…

I started using Tally about a year ago because their rates were less than my credit cards and they would take care of my payments. What a wonderful program I thought. Now I feel like Tally did a bait-and-switch on me. Once Tally paid off my credit cards, a few months later, Tally change the interest rate to one higher than my highest credit card. Now I'm having to pay them back at a ridiculously high-interest rate, I should have just kept what I had. I'm giving it 2 stars because they started out doing the right thing.

April 26, 2023
Unprompted review
Tally logo

Reply from Tally

Hello, we regret to hear this! Please know that only Prime Rate changes, which are influenced by the U.S. Federal Reserve, will cause your Tally APR to increase. Please reach out to our Team by emailing support@meettally.com and we will be happy to review your account to clarify any questions you may have. We hope to provide a better experience for you going forward.

Rated 3 out of 5 stars

What you advertise and what happens is…

What you advertise and what happens is totally different

April 12, 2023
Tally logo

Reply from Tally

Hi, Frank! We are terribly sorry to hear Tally did not meet your expectations! Let's make this right for you. Please send an email to support@meettally.com from your account associated email and a team member will get back to you soon. Thank you for your cooperation!

Rated 1 out of 5 stars

SCAM

Please do not fall for a scam! It’s just as bad as taking a traditional loan.
I started out 3k in debt have had tally for over a year and make over the “minimum” which is usually between 150-200 sometimes even 300 payments each month. 1 1/2 year later I haven’t even paid off over 1k how?!
Today I logged in to make a payment realized what I had paid off went back 2k range did simple math. The extra 120 I paid last month just went to interest and then some.
So all you’re doing is throwing money at them. I wish I wasn’t desperate and would have just continued making payments to my credit card during hard times.
PLEASE DO NOT FALL FOR THIS SCAM. Call your creditors instead if you need a break most of the time they are willing to work with you or make a minimum payment for a few months before signing up for this garbage. They sent a friendly email stating due to credit card interest rises they would be raising their interest as well but this is just extreme.

April 14, 2023
Unprompted review
Tally logo

Reply from Tally

Please know that only Prime Rate changes, which are influenced by the U.S. Federal Reserve, will cause your Tally APR to increase. Please reach out to our Team by emailing support@meettally.com and we will be happy to review your account to clarify any questions you may have about your Tally account and how your payments have been applied.

Rated 1 out of 5 stars

Tally is very deceitful

Tally is very deceitful. They support very few cards. In their list it states they cover Citibank, they don't! So after i pay them their $300 annually I won't be saving squat!
Their website is absolutely horrible. I regret signing up with them and would NEVER recommend them to anyone!

April 10, 2023
Unprompted review
Tally logo

Reply from Tally

Hey there! Citi cards are supported and we would like the opportunity to review your account. Please reach out to us at support@meettally.com. We look forward to hearing from you.

Rated 5 out of 5 stars

Relieved

Easy quick such a relief to know I’m making same payments yet more going to pay off the debt thank you thank you

March 30, 2023
Rated 3 out of 5 stars

Not easy to understand

The app doesn’t make it easy to understand how Tally works. Also I was approved for a larger credit line then they changed it when I added another card. I don’t understand why.

March 30, 2023
Tally logo

Reply from Tally

Oh no! We sincerely apologize for the troubles you've had with our app. We'd be happy to connect with you so that we can clarify any confusion immediately. Please contact us at support@meettally.com. Thank you and we hope to talk with you soon.

Rated 2 out of 5 stars

The process is not explained fully and…

The process is not explained fully and once a payment is made we are paying double interest on the card.

April 7, 2023
Tally logo

Reply from Tally

Hey there! If there is anything about Tally that we can clarify for you, please do not hesitate to reach out to us at support@meettally.com. We would appreciate the opportunity to show you how Tally may be able to help.

Rated 2 out of 5 stars

Very misleading with service fees and…

Very misleading with service fees and interest rates. The only way to pay it off and transfer funds is through a personal check. Leaves you stuck.

March 31, 2023
Unprompted review
Tally logo

Reply from Tally

We sincerely apologize for the troubles you've had with our app. We'd be happy to connect with you so that we can clarify any confusion immediately. Please contact us at support@meettally.com. Thank you and we hope to talk with you soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look