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Rated 5 out of 5 stars

Site easy to navigate and order placed within minutes. Order ready to be picked up within a day. All food packed in paper bags and very fresh although would have preferred not to have the aluminum... See more

Rated 1 out of 5 stars

I had a terrible experience with Mega Cart. They sent me an unnamed, untitled recorded letter claiming my order was "on its way." The only reason I even figured out it was from them was because they a... See more

Rated 1 out of 5 stars

This is a total scam. I responded to an Instagram advert. Shortly after ordering my goods I received an email acknowledging my order. I then received a Royal Mail notification to say they were ex... See more

Rated 1 out of 5 stars

I have recently order M3693my parcel 📦 in advance and till date I haven’t received it also I haven’t had any communication from Megacart.Megacart usually efficient all around but lately there availab... See more

Company details

  1. Asian Grocery Store
  2. Grocery Delivery Service
  3. Grocery Store
  4. Indian Grocery Store
  5. Supermarket

Written by the company

Megacart is an Indian grocery home delivery service. Delivering all across the UK mainland. We believe in delivering quality at your doorstep.


Contact info

2.2

Poor

TrustScore 2 out of 5

287 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service, right from
Prices, packaging and delivery. It has been a blessing to order online from
Mega cart during lockdown. Will continue to order. Thank you

March 25, 2021
Unprompted review
Rated 3 out of 5 stars

Great Business Concept... Poor Delivery Service

This is our third order with Megacart and a feedback is long overdue. After the first order we were pleased with the service and recommended Megacart to family and friends. This is a unique service for Indian grocery and if the organise themselves and manage to give an efficient service then I can see a future for this business. The biggest criticism I have is the lack of popular brands and the poor and erratic delivery service. We placed an order on Saturday morning and it’s Monday late afternoon and we are still waiting for our delivery. We were promised that the grocery would be delivered on Sunday however it is now Monday and we are still waiting !

After reading my review above the CRM manager rang me to apologise for the late delivery and has assured me that my feedback has been taken on board and that they will put a process in place so that similar problems do not occur again. The manager’s response has definitely restored my faith in their customer service and I shall place use their services again.

March 15, 2021
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Megacart

I would highly recommend Megacart - the quality of their products is brilliant! All goods arrive the next day so really fast service. Wajid in customer services is always very helpful. Thank you!

March 15, 2021
Rated 5 out of 5 stars

good indian online store

I have ordered couple of times from mega cart and it was delivered within a day. All products are packed nicely and cold products are packed separately with ice pack. Surely found a good indian online store.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent website, service and high quality foods and vegetables. It arrived packaged so nicely. Definitely order again.

March 3, 2021
Rated 5 out of 5 stars

Wide Selection

Wide Selection, Good Value, Fast Delivery and Excellent Customer Service. No hesitation in recommending. Will shop here again

March 2, 2021
Rated 5 out of 5 stars

Mega-cart life saver and much needed.

This is a second time I have ordered from Mega-Cart this year. Their service is excellent. The packaging is very good. There’s a cool bag for the veg and perishables, all well packed. I am extremely happy with my fresh stock of vegetables, which included Gunda’s, raw mangoes, green aubergines and Matoke. Their customer service is brilliant. I had ordered some fresh Tuwer, however, they contacted me to let me know they didn’t have good quality in stock and refunded me promptly. Mega-Cart’s primary aim isn’t profit, I felt they put quality and customer before profit.
I would definitely use them again, and recommend them.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality food!!

I was disappointed with first order and gave an average review but the team contacted me to understand the issue I had with first order. This shows that they have customer satisfaction at the heart of their business policy and want to create a loyal customer base which is really good to see. My second order was perfectly packed and quality of food was really good. I will definitely buy from them again and again.

February 17, 2021

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