Megaretailer Reviews 

2,519
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the remarkably fast delivery and the excellent product prices that make routine and bulk shopping extremely affordable. Shoppers genuinely appreciate the careful packaging, which ensures fragile goods arrive safely, alongside the wonderful ease of navigating the online store to place orders seamlessly and quickly. However, some people mentioned receiving damaged items during transit or experiencing frustrating issues with missing or incorrect products in their packages. A few consumers also noted occasional instances of receiving out-of-date goods or facing unexpected delivery delays that slightly impacted their overall satisfaction.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting fantastic selections at great prices and... See more

Price

Users describe positive interactions with price, frequently highlighting exceptional affordability, great... See more

Order

Reviewers highlight positive aspects of order, noting that the website is user-friendly, prices are good, and... See more

Service

Clients share positive opinions on service, highlighting quick delivery, helpful staff, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found lovely bargains on this website, they arrived well packaged,in first class condition, also very reasonable prices. Shipping costs vary on weight of items but even these are fair, even after ad... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, good price however some bottles of shower foam had leaked due to top popping up. Some bottles less than half left in bottle. Contacted customer support with photos. Customer support go... See more

Company replied

Rated 5 out of 5 stars

Everything about buying from MegaRetailer is excellent. The website is well set out, easy to order from and communications are great once you place your order. Delivery is always very speedy with good... See more

Company replied

Rated 5 out of 5 stars

When I ordered first time from Megaretailer I was a bit afraid as it looked too good to be true - I ordered something that was not available anywhere else due to manufacturer discontinuing it, so not... See more

Company replied


Company details

  1. Confectionery

Written by the company

MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(2,519)

377 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Megaretailer logo

Reply from Megaretailer

Thank you for your amazing review. We're delighted to hear that you found our prices great and that your order arrived quickly.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

No Problems with this order

September 21, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your positive review. We're pleased to hear that everything went smoothly with your order and that you had no problems at all.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.

Rated 5 out of 5 stars

Great service came really quickly

Great service came really quickly. Prices are fantastic and got a couple of free gifts which was a lovely touch. Will be using again for sure

September 30, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your fantastic review. We're delighted to hear that your order arrived so quickly and that you found our prices to be great value. We're pleased that you enjoyed the free gifts too. We love adding those little extra touches whenever we can.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.

Rated 5 out of 5 stars

Recieved in good time and condition

Recieved in good time and condition.
V good courier. Well done that person.

September 23, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your amazing review. We're delighted to hear that your order arrived in good time and in perfect condition. If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.

Rated 5 out of 5 stars

Received very quickly

Received very quickly
Kept me upto date with everything and what they didn't have in stock
Would order again

September 29, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your wonderful review. We're delighted to hear that your order arrived quickly and that our team kept you updated throughout the process.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.

Rated 5 out of 5 stars

Good

Good customer service

September 29, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your review. We're very sorry to hear that some of the Skittles arrived damaged. We apologise that this appears to have occurred during delivery. This is the first time we have been made aware of this issue, and we understand how disappointing it must be to receive your order in this condition.
Please feel free to contact us on 0800 012 9098 or at orders@megaretailer.com with further details of what happened. We will be happy to look into this for you and work with you to find an appropriate solution.

Rated 5 out of 5 stars

Excellent service and great value for…

Excellent service and great value for money

September 28, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your wonderful review. We're delighted to hear that you found our service excellent and that we were able to offer great value for money.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

First class service will definitely use…

First class service will definitely use them again

September 17, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your amazing review. We're delighted to hear that you're extremely happy with our service and that you plan to place more orders with us.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Great shop

Fantastic shop great prices and quick delivery, will be using them again!

September 24, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your amazing review. We're delighted to hear that you found our prices great and that your order arrived quickly.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Mega Retailer

Picked up some bargains, can't grumble and the service is spot on 👍

September 16, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your fantastic review. We're delighted to hear you found some great deals and that you were happy with the service you received.
It's always our goal to offer excellent value alongside top-notch customer service, so your feedback means a lot to us.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Good delivery time

September 15, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your wonderful review. We're pleased to hear that you were happy with the delivery time of your order. We always strive to process and dispatch orders as quickly as possible.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery

September 22, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your positive review. We're delighted to hear that you received great service and that your order arrived quickly.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.

Rated 5 out of 5 stars

product arrived on time and was just…

product arrived on time and was just what we required/ as described.

September 14, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your wonderful review. We're delighted to hear that your order arrived on time and was exactly as described.
Providing reliable service and products that meet our customers' expectations is very important to us, so it's great to know we delivered on both counts.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or at orders@megaretailer.com.

Rated 5 out of 5 stars

Good choice of products

Good choice of products, fast delivery, prices were good, have recommended to others.

September 21, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your wonderful review. We're delighted to hear that you were pleased with our range of products, competitive prices, and fast delivery service.
It means a lot to us that you would recommend us to others. Your support and recommendation are greatly appreciated.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Simply great service and very quick…

Simply great service and very quick delivery. Not forgetting to mention the fantastic savings!

September 21, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your fantastic review. We're delighted to hear that you were pleased with both our service and the speed of delivery. It's especially great to know that you were able to take advantage of the fantastic savings we offer.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Smooth transaction

Smooth transaction

September 18, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your review. We're delighted to hear that you had a smooth transaction with us.
We truly appreciate your support and are pleased that your experience met your expectations.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Great experience will purchase more…

Great experience will purchase more items from Mega retailer

September 9, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your amazing review. We're delighted to hear you had a great experience ordering from us.
We appreciate your support and look forward to serving you again soon with even more great products.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 5 out of 5 stars

Great service

Great service

September 9, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your positive review. We're pleased to hear that you were happy with our service and your order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 4 out of 5 stars

Fair prices

Fair prices, good range ,packaged well, though disappointed that within a few days of placing my order , i received email saying a few of my items were no longer available

September 16, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your review and for your kind comments about our prices, product range and packaging. We’re pleased to hear that you were happy with these aspects of your order.
We’re sorry to hear that some of the items you ordered were no longer available. We do our best to keep our stock up to date, but unfortunately sometimes items can sell out before we’re able to pack your order.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

Rated 4 out of 5 stars

Brilliant price but postage and small…

Brilliant price but postage and small order quantity surcharge unfortunately made it not so good

September 7, 2026
Megaretailer logo

Reply from Megaretailer

Thank you for your feedback. We're pleased to hear that you were happy with our pricing.
Just to clarify, our small order surcharge only applies to orders under £20. We appreciate your comments regarding the postage and will take your feedback on board.
Thank you again for taking the time to share your experience with us.
If you ever need any assistance, please don't hesitate to contact us on 0800 012 9098 or orders@megaretailer.com.

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