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I bought a BlueSun Hybrid Solar Inverter and the support from BlueSun was non existent .. avoid at all costs .. BUT the maker was Megarevo and they have been brilliant. I sent them some screeen shots of the reports i was getting on Solarman Smart and they came straight back with some better setting suggestions. So far the best support had from any company in China.
I bought a Megarevo 6kW solar inverter, with batteries and solar panels which initial worked perfectly and I was really impressed for a few weeks'.
Unfortunately (after a couple of odd reboots) I contacted their supprt team who recommended moving to the latest firmware, and helpfuly upgraded me remotely!
What a DISASTER! The unit is now trashed and support won't even contact me back. The new firmware thinks UK voltages are lower than they are....so won't connect to my electrical system any more!
AVOID AVOID AVOID!!!
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