The adviser from Megatvstore.com called Max was very helpful. He was very polite and delt with my cancellation very well. As this was my first time doing it by chat he was very reassuring which put me... See more
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Finally I received an email that was very helpful and understanding of my situation from the other end. The incident is now being resolved and both ends have come to an agreement to make things work.... See more
Scammers and fraud company. Saying they won’t give me a refund unless I leave them a good review and that they can’t process the refund until that’s done. They’ve deleted my last review whic... See more
I was happy with the service i received in the end. Originally i was told they couldn’t help me, after raising it further, i was met with a lovely assistant who helped address my concerns.
Hasn’t replied to negative reviews
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Kenny is helpful
Brenda made it great
I don’t like when you order something…
I don’t like when you order something after you have the adhésion for another company
Emily helped solve my problem in no…
Emily helped solve my problem in no time, i have to admit that you are a very respectful company
Looking forward to recieve the compensation
Thank you
Not what I thought I was agreeing to
Emily helped me
Alero solved my problem very quickly…
Alero solved my problem very quickly and sufficiently
Is to understand and listen to each…
Is to understand and listen to each other
Good service!
Good service!
Special thanks to Casillas, who helped me a lot!
Your staff we always pleasant and very…
Your staff we always pleasant and very helpful, nothing was too much trouble
It is nothing but scam
It is nothing but scam. They did unauthorized transaction on my credit card for $9.99.
Clair assisted me and I got refunded as…
Clair assisted me and I got refunded as per my request.
They signed me up without my knowledge…
Edit 17 October - Following my initial review, this company emailed me asking me to change my review to a positive one and if I did this they would refund the money they took from me (without my permission!). I ignored this as I felt it was dishonest and I wanted to help make sure other people didn’t get tricked like I did.
However, the company has now told Trustpilot that my review is ‘fake’ and it will now be removed unless they (Mega TV Store) verify me! Why is Trustpilot letting companies do this? I can prove from my emails that this is a genuine review so come on Trustpilot, don’t let untrustworthy companies get away with removing genuine reviews!!
They signed me up without my knowledge when I made a one-off purchase on a different website that they are clearly affiliated with somehow.
I then received emails telling me I would be charged 3 days after ‘signing up’ and their customer service was evasive, unhelpful and told me the only way not to charged was to pay to end my unwanted subscription. Must be illegal surely! I’m still trying to sort it but they are insisting on email communication when the charge is due tomorrow so they’ll take that while ‘helping’ me via email instead of dealing with it on their instant chat. Appalling, stay well clear if you see Mega TV Store coming up when you make a payment on any website.
The escalation team were excellent in…
The escalation team were excellent in resolving my issue.
They dealt with speed and efficiency.
Would recommend their service.
Escalation team were superb at…
Escalation team were superb at resolving my problem efficiently and speedily.
They were able to help me out and…
They were able to help me out and communicated with me well.
My subscription to the Megatvstore…
My subscription to the Megatvstore program has been performed during a purchase done to Decathlon and was undesired.
I'm glad the unsubscription is quickly taken care of though. Thank KAI for taking care of this procedure.
I'm surprised and disappointed that my review is mandatory for the query completion. My request should be enough.
Refunding my money
The trust that the company will refund my money even though I have not signed up or subscribed to the company service
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