Megazip Reviews 2,374

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of ordering and the excellent delivery service, noting that products arrive promptly and in good condition. Many people appreciate the ability to find genuine and often hard-to-source parts, even for older or imported vehicles, with several mentioning that the parts are original and well-packaged. The service is consistently praised for its attentiveness, clear communication, and helpfulness, especially when dealing with inquiries or order modifications. However, some customers also mentioned issues with pricing and shipping costs. A few people reported that parts were severely overpriced or that additional shipping fees were requested after an order was placed, sometimes leading to frustration. There were also occasional comments about discrepancies in delivery times or receiving parts that didn't exactly match the original, despite being very similar.

What people talk about most

Product

Customers consistently note positive experiences with product, particularly praising the availability of... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping, with some... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering, the wide... See more

Service

Consumers generally express satisfaction with the service provided. Many reviewers highlight the excellent... See more

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the competitive pricing, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to order, you have the diagrams for everything on my bike. No problems with payment. Packaging is great, have orderer twice from you and the box gets on perfect condition, with an excelent... See more

Rated 5 out of 5 stars

Clutch Set, Starter, Suzuki were ordered from Japan to South African, Cape Town. Shipment was done within 7 working days and the parts arrived a week later. We used Fedex for shipping. Parcel and part... See more

Rated 5 out of 5 stars

Ive ordered now 3 times, parts for yamaha jetski one part was a cylinder head which was shipped to ireland Can't recommend them enough 3 orders all came within 2 weeks of ordering them Customer... See more

Rated 5 out of 5 stars

Having found Megazip a few years ago, I have found I can often get genuine parts for my Toyota Celica GT4 ST205 cheaper shipped from Japan, UAE, or the US than UK suppliers. The parts diagrams are det... See more


Company details

  1. Auto Parts Store

Written by the company

Megazip is #1 source of new genuine oem parts at discounted prices for major car, powersports, motocycle and outboard brands. Detailed diagrams & catalogues. Fast worldwide shipping to your door. Easy to find & order parts online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 88% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Megazip is one of the best places to…

Megazip is one of the best places to order genuine auto parts. You can rest assured that you will get what you have ordered.
One experience I encountered with my last order was that the time frame given did not materialise.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Slow Response and Lack of Communication

I ordered a part from MegaZip on December 24 and paid extra for expedited delivery because I urgently needed it to fix my car. However, I never received a confirmation email to verify that my order was received or being processed.
On December 31, a week later, I emailed customer service to ask about the status of my order since I had no updates at all. The response I received came on January 6—six days later and almost two weeks after I placed the order. By then, I had already asked to cancel the order due to the lack of communication, but I was told the order had already been processed.
When I asked to return the part—still brand new and unopened—my request was denied. The only compensation offered was a $25 coupon for a future purchase, which I find inadequate given the poor experience.
I was never informed of any issue or typo with my address, email, or other personal information that might have caused a delay. There really should be better communication with customers—order confirmations should be sent immediately, and response times need serious improvement so customers aren’t left wondering what happened to their orders.

January 12, 2026
Unprompted review
Megazip logo

Reply from Megazip

Dear Mikail,

Thank you for sharing your feedback. We sincerely apologize for the frustration and confusion caused by the missing confirmation email and any communication issues you’ve experienced. We take your feedback seriously and will review our process to prevent this from happening again.

Regarding your cancellation request, please note that our office was closed on December 31, which is not a business day, so requests submitted at that time were processed on the next available business day. I also want to confirm that tracking information for your order was sent by email as soon as it was available.

Unfortunately, because your order has already been processed and delivered, we are unable to accept a return of the spare part at this time.

We also noticed a typo in the email address on your account, which likely prevented you from receiving our notifications. Please note that your tracking ID is still available in your personal account. We have corrected this, and all future updates will now be sent to your corrected email address. Please find more in your Megazip account.

Once again, we apologize for the inconvenience. Please feel free to reach out if you have any other questions or need further assistance.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

Megazip truly best for genuine parts.

from Australia, when I searched parts for my Kawasaki Vulcan vn2000 I found megazip to get parts so I had very great experience and I’m very happy to shopping with them, they are truly best, very reliable website and affordable value price for real genuine parts, very polite staff and great communication they responded so well my question about parts and very helpful to get you in right direction
I placed my second order with them and I’ll continue when I need parts.
Thank you.

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Lies from the start

Lies from the start. The website said 2-6 business days for delivery, then once i paid it turned into 3 weeks with the "handling time". They now don't have parts but, want to keep 25% of my money. Isn't that a scam?

December 14, 2025
Unprompted review
Megazip logo

Reply from Megazip

Dear Tod,

Thank you for sharing your feedback. We truly regret that your experience did not meet your expectations, and we fully understand your frustration.

We would like to clarify that the delivery estimate shown on our website consists of two separate timeframes:

Handling time – required to receive parts from the manufacturer, prepare the order, and hand it over to the courier;

Delivery time – the courier’s transit time once the package has been shipped.

These timeframes are displayed in the cart before checkout, and there were no additional unexpected delays in this case.
Unfortunately, one of the ordered parts was later confirmed by the manufacturer as sold out. As Megazip operates using official manufacturer catalogues rather than live warehouse stock, availability is always confirmed directly after the order is placed. We sincerely apologize that this situation affected your plans.

Since you preferred not to continue with the available parts, your order has been cancelled and a full refund is being issued to your original payment method. You will receive the confirmation shortly.

Thank you for your understanding, and we hope to assist you again in the future. Please find more information in your Megazip account.

Sincerely,
Megazip Team

Rated 5 out of 5 stars

A definate "go to" to compare pricess and find part numbers

Having found Megazip a few years ago, I have found I can often get genuine parts for my Toyota Celica GT4 ST205 cheaper shipped from Japan, UAE, or the US than UK suppliers. The parts diagrams are detailed and easy to understand. Ordering is easy and there's often a 15% or 30% limited sale on. Customer service is very good considering the time difference. I have found small items of trim, fixings, brackets and rubber boots/dust covers that I couldn't find elsewhere. Well worth considering this supplier if you are organised, and don't need items within 5 days.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Well Done

As this is my first time to order through Megazip.net found it's came with many selections on searching for spare parts also it was very clear processing with immediate response from the team about any inquiries, finally the delivery came as per suggested and mentioned time where the package received safely and in good condition.
I will share this experience to my colleagues and friends.
Thank you again.

December 17, 2025
Unprompted review

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