I frequently order from meh.com and sidedeal.com to take advantage of closeout/overstock deals. Usually everything goes smoothly. In one case, it didn't. While I didn't get what I ordered due to a car... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
I'm pretty sure you're not going to need this stuff.
1950 Parker Road, Receiving Door 32, 75010, Carrollton, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have always had a positive experience with Mercatalyst in general and this time I had an issue and worked with Caitlin at Mercatalyst and they were clear and succinct. My issue was quickly resolved.
Great company and better staff!

Reply from Meh
I received an item that was broken upon arrival, and Rene was exceedingly helpful, granting a refund without requiring a return of the item, all in less than a day.

Reply from Meh
Great Customer Service!
My original order was not correct so I contacted Meh Customer Service. I was connected with Caitlin and she was AMAZING! She listened to my issue and was able to resolve it promptly and professionally.
She valued and respected my time and I valued her knowledge, willingness to help, and professionalism!

Reply from Meh
Took a long time to ship my order but Angela was super helpful after I reached out about the damaged package!

Reply from Meh
Staff is always very helpful. Thanks to Sean for quickly and efficiently solving my issue.

Reply from Meh
Package was torn open and objects were missing. Was quickly refunded for the missing ones! Great customer service!

Reply from Meh
Jackie was great. Helped to correct an error and made me whole. I couldn’t be happier with how this worked out. Sad I had to reach out to customer service, but glad Jackie was there to fix it.

Reply from Meh
Jackie was excellent. Asked the right questions and got the info needed quickly. My thanks to them!

Reply from Meh
Meh is one of those sites that I frequent. They always seem to have something nifty... and the ever elusive Instant Regret Kit. I ordered a kit and had it shipped out. The shipping was quick and everything was great... That is until Fedex delivered to the wrong house. I mean, they weren't even close. There isn't a house like the one they left my stuff at (Based on the picture of the front door I was sent) in my neighborhood.
I reached out to Meh Customer Support fully expecting to be told that there wasn't anything that could be done. I was frustrated and set a very light on info Ticket. Sean responded and gave my a rundown of things to check. I followed up with Sean and gave him more information upto and including my Fedex case number. Through all of our interaction, Sean was courteous, kind and understanding. He set up a refund and offered his condolences since those instant regret kits are sort of an awesome mystery box.
I think its evident by how Sean treated me that Meh is a fantastic place to get nifty stuff.

Reply from Meh
I worked with Caitlin on returning a defective product. She was very prompt with all of her replies, sent the return label and kept me up to date on the status and even reached out after I had dropped the item off to be returned, stating that she saw the return in process and immediately refunded my order. I am very impressed with Caitlin and her customer service. Thank you.

Reply from Meh
Dealing with Meh, specifically, with Angela at Meh, after my order was either lost by the post office or stolen. I was provided all of the information that I needed to search for the order and then offered a refund, even though they sent the order and the post office said it was delivered. I am very grateful to Angela and Meh for handling the situation the way she did and will continue to do business with Meh and recommend Meh as a fine company to shop with. I would gladly work with Angela again but hope that I don’t need to.

Reply from Meh
Caitlin solved my problem quickly and without fuss.

Reply from Meh
First time customer at meh and I had a small issue with my order. I emailed in and Caitlin immediately made the situation right without any hassle or issue. I will definitely be shipping with Meh in the future.

Reply from Meh
I ordered an EV charger through Meh and unfortunately ran into compatibility issues with my vehicle. Despite reaching out to the manufacturer directly without much luck, Meh’s customer service (shoutout to Caitlin!) stepped in quickly and made the return process simple and smooth.
They provided a prepaid return label with clear instructions and even processed the refund promptly once the item was on its way back. I really appreciated the responsive communication and how hassle-free the experience was, even though the product itself didn’t work out for me.
One suggestion: it would be great if there were clearer compatibility guidance on the product page to help avoid issues like this upfront. That said, I’d absolutely shop with them again based on how well they handled the situation.
Thanks again, Caitlin!

Reply from Meh
Always great customer service and attentive to the issue if and when an issue may arise. My last customer service was a quality issue and addressed right away. My service representative Marco was very responsive and addressed the issue with great response, time and effort. Appreciate his support and hope to deal with Marco again of and when I have a issue with a purchase. Thanks Marco and Meh
John

Reply from Meh
I have only ordered a couple times from Meh never has an issue except for my most recent order.
I requested some help and Angela (Mercatalyst) resolved my issue pretty quickly and totally hassle free.
Good customer support is important to me especially nowadays where it seems to be getting worse at a lot of places so I will go out if my way to do more business with them in the future.

Reply from Meh

Reply from Meh
Every time I’ve had an issue, customer service handles it quickly and professionally. I’ve been a loyal customer for years and have recommended meh.com to many people. I also love the sarcasm…and margaritas! 🤣

Reply from Meh
Caitlin was great. The self-service site said it could take up to 4 working days, but I received a response less than 24 hours from submission. I was happy with the response and the resolution. Meh has excellent customer service!

Reply from Meh
I had three packages go missing, as in not delivered by USPS even though USPS claimed they had been delivered to my porch. And no, we don't get porch pirates coming down our very scary drive that makes you hear banjo music and the whispered words "y'all shore have purdy lips..." Meh came to the rescue and sent us a new package. Awesome. Love this site. Glad I subscribed.

Reply from Meh
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.