Fabulous customer service
Fabulous customer service at family run garage, easily the best option in the Shaftesbury area.
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Melbury Motor Company offers an impressive range of services and benefits for their customers. They provide quality new and used cars at competitive prices, comprehensive after sales services, warranties, MOTs and valeting/detailing services, plus a knowledgeable and dedicated team who are always eager to help. With key delivery services available in-store, rapid response and service excellence are always at the forefront of their customer success. They have a wide range of financing and finance terms available, giving their customers the perfect opportunity to get the car of their dreams. The company prides itself on its integrity and commitment to delivering customer satisfaction every time.
CANN COMMON , SP70EB, Shafsebury , United Kingdom
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Fabulous customer service at family run garage, easily the best option in the Shaftesbury area.
Outstanding service.
They made sure our new purchase was in tip top condition, nothing felt like to much trouble.
Very friendly and easy to communicate with.
Will definitely be recommending.

Reply from Melburymotorcompany
I Recently purchased my beautiful transporter
service was very professional. Linz and Sophie were amazing from when I test drove it for the first time, too when I drove my baby (Transporter) home.
She was fully valeted and looked beautiful.
I even had a follow up call a week later to make sure everything was all Good.
I would definitely use Melbury Motors in the future and thank you again for making my purchase easy.
Sandra Hayes

Reply from Melburymotorcompany
Had new front tyres changed recently. I was completely impressed with their professionalism and customer service. Would highly recommend this company.

Reply from Melburymotorcompany
What can I say. These guys are just brilliant. As always forgetting my MOT was due I called them to see if they could squeeze me in ASAP. As I’d already called other garages who just didn’t want the work is how I was made to feel and not very customer friendly. Obviously missed the customer service course.
Spoke to a very polite and friendly young lady Sophie who said not a problem we have one slot left but bring it in early and we will get it done as soon as the slot was available.
It did initially fail on some minor things but they called, quoted a very fair price and it was all done in the same day.
What else could I ask for. So a very big thank you to you for helping me out.
Will definitely be back for my service as that’s due soon.
Will definitely pass the word road to family and friends

Reply from Melburymotorcompany
I can not thank this company.
Enough. Me and my family was on holiday when we could hear a scrapping noise from under my car. Looked for local garages near to where we were. I called and spoke to a very professional young lady by the name of Sophie. I explained that we were here on holiday and that I can hear a scrapping noise from under my car.
She said bring it straight down and they will have a look straight away.
True to hear word as soon as we pulled up she asked us to take a seat In reception and asked one of her technicians to have a look.
The Undertray had come loose. They fixed in no time. A bonus they even checked our tyres pressure as my light was on the dash and even checked the treads as they new we had 200 mile journey back home.
Wished we had a garage like this where we live.
Fantastic service from all the team from the first phone call to the service we received at the garage.
Well done to you all. Keep doing what you do because it work.
Thank you all 👍🏽👍🏽

Reply from Melburymotorcompany
At 8:30am on my way to an important work event I managed to curb my car going along the windy spread eagle hill (easily done) and my tyre burst. A dire situation but I had a stroke of luck that the first place I could pull in was Melbury motor company. I was understandably in a bit of a panic but one of the mechanics, Darren, couldn’t have been kinder and more helpful, immediately looking at the tyre and organising someone to collect the correct one from another garage because they didn’t have one in stock (without even telling me just getting on with it as quickly as possible). Long story short I was away within the hour and hardly late for my event. They didn’t overcharge and really couldn’t have been more efficient but more importantly; kind to a woman in a bit of a state. Thank you Darren I would highly recommend this garage to anyone

Reply from Melburymotorcompany
I would like to say a big thank you to all the staff at Melbury Motors for their fantastic service. Great professional staff with great customer service.
Had a MOT and service carried out on my Audi.
Will definitely be back and will definitely be passing your number to friends and family.
A very happy customer

Reply from Melburymotorcompany
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