Meller Reviews 

55,849
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 6,297 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the attractive designs, sturdy and durable materials, and the very reasonable prices compared to other brands. Many people also highlight the exceptionally fast, reliable, and smooth delivery service that ensures orders arrive promptly. However, some reviewers were not happy with the complicated return process, mentioning that sending items back requires a lot of effort and extra costs. Additionally, a few buyers noted that certain frame styles fit a bit too small or felt slightly bulky on their face. Some consumers also experienced minor issues with damaged items or delayed shipping during transit.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing overwhelming satisfaction with the stylish... See more

Quality

Consumers find quality to be positive, frequently highlighting the durable materials, sturdy hinges, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super quick shipping and smooth... See more

Price

Customers expressed great satisfaction with the pricing, highlighting that they offer super quality for the... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a smooth ordering process and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery and product - all great. Return process & policy can be optimized (client has to pay for return (generally fine) but its international which wasnt visible upfront and implies way higher retu... See more

Rated 4 out of 5 stars

Quality was okay. I ordered 2 sunglasses, they were exactly like the picture. The only problem we had is, the sunglasess are a bit small. Hinges are not flexible. So for bigger heads it might be a pro... See more

Rated 5 out of 5 stars

The quality of these sunglasses is excellent. While I have seen some derogatory reviews calling them "cheap", I completely disagree. At £49, they are a great value compared to brands like Ray-Ban and... See more

Rated 5 out of 5 stars

The two pairs of sunglasses I got are amazing, even better than they looked online. The company even refunded me the delivery costs without me asking, just because the order took a little longer to ar... See more


Company details

  1. Fashion Accessories Store
  2. also in
  3. Sunglasses Store
  4. Watch Manufacturer

Written by the company

Dressing your gaze with timeless and quality eyewear since 2014.

We design accessories inspired by simplicity and minimalism.

Written by the company

Our desire is to make your experience with Meller positive and satisfactory.
We are continually evolving/adapting our products and services, to satisfy your needs and tastes.

We resolve your concerns as quickly as possible

Free shipping for orders over 55 euros

Free shipping for orders over 55 euros
Answers in less than 48 hours

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

56K reviews

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Asks customers to review

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4.4

All reviews

(55,849)

15,189 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I’m really happy with my Meller…

I’m really happy with my Meller sunglasses! 😍 The shape looks amazing and suits me perfectly. I already have 2 pairs, and 2 more are on the way. ❤️

I previously bought glasses from another brand for €130, but they got scratched and I was so disappointed. With Meller, I’m really happy with the style, quality and price. Definitely getting more! 😍

September 30, 2026
Rated 5 out of 5 stars

Another Amazing Purchase from Meller

I ordered two new pairs of sunglasses, the Binti and Ina, and I honestly couldn’t be happier with them! This is my second time ordering from Meller, and once again, they did not disappoint.
I love not only the design of the sunglasses — they look fashionable and incredibly cool — but also how sturdy and well made they feel. For me, that’s the perfect combination: great style and great quality.
On top of that, delivery was super quick! I’m extremely happy with my purchase and already looking forward to ordering my next pair. :)

September 4, 2026
Rated 1 out of 5 stars

Last order the quality of the glasses…

Last order the quality of the glasses are so cheap. I'm mot longer will buy from you

September 22, 2026
Meller logo

Reply from Meller

Hi Lourdes,

Thank you for the feedback!

We’re sorry to hear that you're not satisfied with the quality!

Our Customer Care team has already sent you an email regarding this matter. 🙂️

Best,
MELLER Team

Rated 1 out of 5 stars

Glasses came 3 weeks later

Glasses came 3 weeks later

September 29, 2026
Meller logo

Reply from Meller

Hi Juan,

Thank you for your message!

We are sorry to hear about your experience with the shipping company!

Our Customer Care team has already sent you an email to assist you. 🙂️

Best,
MELLER Team

Rated 1 out of 5 stars

STAY AWAY

STAY AWAY. Really poor quality, and they made the return process so unnecessarily difficult that I eventually just gave up trying to return it.

September 29, 2026
Meller logo

Reply from Meller

Hi Gustav,

Thank you for sharing your opinion!

We’re sorry to hear that you're not satisfied with our return policy!

If you need any further assistance with your return request, please feel free to contact us. We'll be happy to help. 🙂️

Have a nice day,
MELLER Team

Rated 5 out of 5 stars

A wonderful customer service experience

I had such a wonderful experience with Meller’s customer service. I contacted them about an exchange even though quite some time had passed since my original purchase. They were incredibly understanding, kind and helpful, and made an exception for me without any unnecessary complications.
The exchange was handled successfully, and I am genuinely impressed by the care and generosity they showed me as a customer.

It is rare to receive this level of customer service, and it has made me trust and appreciate the brand even more. I would happily shop with Meller again. Highly recommended!

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

I’m so grateful for Meller’s wonderful…

I’m so grateful for Meller’s wonderful customer service! I ordered two pairs of glasses, but unfortunately, my package went to my old address. Their team responded with such kindness and understanding and refunded both pairs. I truly appreciate their help and the care they showed me.

I’ve bought glasses from Meller before and absolutely loved them—the quality and style are excellent. Thank you, Meller, for taking such good care of your customers! Highly recommended!

September 28, 2026
Unprompted review
Rated 1 out of 5 stars

Waste product and for delivery there…

Waste product and for delivery there take almost 20 days

September 28, 2026
Meller logo

Reply from Meller

Hi,

Thank you for your message!

We are sorry to hear about your experience with the shipping company!

Our Customer Care team has already sent you an email regarding this matter. 🙂️

Best,
MELLER Team

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