MellowFlow Reviews 1,047

TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 302 reviews, most reviewers were somewhat happy with their experience overall. Many people found the user experience positive, noting that the app helped them develop self-discipline, stay focused on goals, and gain new perspectives on their projects. Consumers appreciated the step-by-step approach and found the journaling prompts particularly helpful for self-awareness. However, some people were dissatisfied with payment issues, reporting billing discrepancies and difficulties with subscriptions. Several reviewers mentioned problems with canceling subscriptions and obtaining refunds, with some experiencing multiple charges even after attempting to cancel. The app itself received mixed opinions, with some finding it genuinely helpful while others felt it did not work as advertised or was not a "proper" downloadable app.

What people talk about most

User experience

Clients share positive opinions on user experience, finding the app useful and constructive for... See more

Payment

Customers frequently report negative interactions with payment, including unexpected charges and difficulty... See more

Application

Reviewers mention ambiguous feedback about the app. While some customers found the app useful for... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many report issues with... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process. Many customers report that refund... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Mellowflow app introduced a degree of self discipline to me, so that I'm guided to NOT let the issues I'm tackling fade into the background and get stagnated while I'm crazy busy. After I complete... See more

Company replied

Rated 4 out of 5 stars

Happy with step by step 'bite size' approach to improving my life. daily thoughts exercises and you can set your limits to be smaller to begin with. Looking forward to see how it progresses

Company replied

Rated 2 out of 5 stars

After initial offer it's incredibly expensive and be warned they do NOT send a reminder when it's about to renew!! I signed up as reviews mentioned helpful daily app reminders so I thought that wou... See more


Company details

  1. Wellness Program

Written by the company

Welcome to Mellow Flow! We’re dedicated to helping you overcome procrastination, unlocking a more fulfilling and productive life.


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please do not sign up for this app

Please do not sign up for this app. I have never downloaded it because it was too complicated. My account is now being debited by £34.00 PER MONTH!!! I have emailed and requested they stop taking money. Absolutely no response and I have noticed that the name has changed on the last debit. I have now reported it a fraud to my bank.

August 27, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Mari,

I apologize for any confusion caused, however, please note that if you didn't cancel your subscription and only did not download the app - this does not mean that your subscription is canceled.

Please share your contact details with me so I can take a look - I was unable to find any records of contact with your Trustpilot name.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

Can’t cancel

Not able to cancel subscription no matter what I tried! Very expensive and not able to cancel!

August 26, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Maddie,

Sorry about any confusion caused. You can cancel your subscription in multiple, extremely simple ways:

1. By completing the automatic cancellation form on our website (mellowflow.app).
2. By getting in touch with our customer support team.

It's as simple as this - subscriptions are canceled instantly, without any questions asked.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 4 out of 5 stars

What's Holding You Up ?

I like the lessons directing me to what specifically is hindering me to complete what I started but I would like to complete more than one lesson especially when I've missed days.

August 25, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

Any fault with this program is my own. I have not consistently followed it.

The whole experience has been good. Any fault is my own for not following through everyday. I have enjoyed the lessons and find myself wishing they were longer. I think I'd learn so much more. I also enjoy the exercises. I have done some similar exercises before. Doing them again has helped reinforce the learning. Many exercises are brand new to me and most have been good learning experiences.

I have been procrastinating on the Self Compassion Letter. I resist being compassionate with myself. I still have a lot to learn.

August 24, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

First day I managed to list and do 3…

First day I managed to list and do 3 small things just for myself, which felt amazing. Then my chronic illness flared up and everything slowed down, plus family stuff took over. So I’m behind now. Still, the prompts gave me a way forward I never thought about, so even if I’m not perfect with it, it’s worth continuing.

August 2, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 4 out of 5 stars

It has been life-changing

It has been life-changing. I have renewed energy and interest in life. Doing the exercises each day has been great and is something that I look forward to and can easily include in my day. I can't believe it's been less than a week!

August 23, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

MELLOW FLOW theft!!!!!!

MELLOW FLOW is a total scam - i didnt even subscribe i looked at it once and somehow they got my bank details - i have reported them to my bank - w - they have unlawfuly taken money from my account!!!!
dont even click on their ads.

August 23, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Jeanne,

I apologize for this odd situation, however, I must clarify that there is simply, absolutely, no possible way for us, or any other company for that matter to charge you for something just because you looked at our ad or website.

To make a purchase with us, you have to go through all of these steps:

1. Initial quiz
2. Choosing a plan
3. Adding your payment details
4. Pressing "Pay".

There is no other way for us to charge you.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 1 out of 5 stars

Not a good company

They charge amounts beyond what you agree to, and then don’t reply to emails or honour their promise for refunds. Thank God for PayPal intervening. Stay away from these people.

August 5, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Elena,

I'm sorry to hear about this confusing situation - please note that our team noticed that you may have purchased one of our additional offerings by mistake, and have notified you that they can refund that portion of the purchase - however, they have not received any confirmation from you.

Best wishes,
Janice T.
trust@mellowflow.app

Rated 5 out of 5 stars

It took a few days to click but once I…

It took a few days to click but once I felt the understanding behind my habits I started making real progress

July 24, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

Rated 1 out of 5 stars

Unresponsive customer service

If I could give lower than 1 star, I absolutely would. I signed up and tried a couple of the little exercises. When I tried to log back in less than 24 hours later, I was unable to. Customer service was dismissive. I asked for a refund less than 24 hours after first signing up. They have continued to give me the run around. DO NOT SIGN UP for this. Total scam.

July 19, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi again, AnnElyse,

I'm sorry, however, I can only repeat what the customer support team has already provided you with:

1. When logging in, the window requests you input your "Email" and "Password".

2. Instead of putting in your "Email" as requested, you kept writing your Name. This is why you are unable to login.

I apologize, however, this issue is as simple as this.

Best wishes,
trust@mellowflow.app

Rated 1 out of 5 stars

Customer service is non-existent

Definitely nothing I would ever use and customer service is non-existent. This app is nothing but a bunch of journaling prompts, which is definitely nothing I would ever use. I have reached out to customer service at least 5 times and they completely ignore me.

August 18, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, Jennifer,

I'm not sure what the issue is, however, you cancelled your subscription on the 15th of August via our automatic cancellation form, and everything went through properly (you were also informed of this when you finished the form)

Best wishes,
trust@mellowflow.app

Rated 4 out of 5 stars

Progress

MellowFlow is helping me discover the factors causing procrastination and finding ways of overcoming them.

August 16, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

Rated 4 out of 5 stars

I truly appreciate your acknowledgment…

I truly appreciate your acknowledgment that procrastination can be very degrading and immobilizing. I will grow into a more organized and confident version of myself thanks to MellowFlow…

August 15, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

Rated 1 out of 5 stars

Think twice

I would not recommend this. I had a very disappointing experience. I purchased the product and was only able to use it on that same day for about 15 minutes. I was unable to log in or change my password the next day because of system problems. I reached out for help. I only asked about HOW to cancel, but they cancelled it for me. Now I have lost my money and was unable to use the product. I was advised to resubscribe when I asked for help to log in. I will say that, at least, there were responses from the company. In terms of customer service, a full refund would have been the most appropriate response.

August 15, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there, June,

Please share your contact details so I can look into this and assist you ASAP!

Best wishes,
trust@mellowflow.app

Rated 5 out of 5 stars

I’ve triedEnthused to get things done! other apps to work on my…

I’ve tried other apps to work on my procrastination issues but would quickly lose interest as the exercises provided did not inspire and motivate me to action. I literally felt as if I, my conscious self was trapped inside a box.
With MellowFlow I am more engaged with the content, find myself inspired and am actually doing the exercises without hesitation.
So, to wind things down, just by writing this review immediately after being asked to write it shows you and, most importantly myself,that so far, MellowFlow works!

August 13, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

Rated 5 out of 5 stars

I am learning about procrastination and…

I am learning about procrastination and how I finally can help myself out of it with journals, making a certain time out to organize things on BBB my desk and I am so happy to be working on this.

August 13, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

Rated 5 out of 5 stars

Helpful tips

So far the lessons are helping. I am getting great tips for planning my approach to ease my ADHD issues.

August 14, 2025
Unprompted review
MellowFlow logo

Reply from MellowFlow

Hi there,

Thank you for the great review!

Best wishes,
trust@mellowflow.app

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look