Placed an order worth £50
Placed an order worth £50. I get a confirmation email, and then have no communication for a week despite their website saying shipping is within 3-4 days and I'll get a dispatch email. I email them for an update, nothing. I message them on Instagram for an update, nothing. I give it another 2 days or so and then email them again saying if I don't hear from them by a certain date I'll reverse the charge with my bank. They respond to this email saying "we've issued you a full refund". Am I getting my order? Did the order ever even exist to them? Who knows. All I know is I've wasted two weeks chasing them up and now have to find a birthday gift from somewhere else.





