Meluxa Reviews 85

Ordered two by mistake. The company refused to change the order. Hearing aids eventually arrived totally not fit for purpose. Elena haha full of promises to no availafter returning in May still no ref... See more

Hearing devices hiss and do not amplify and there is terrible feedback. Like others, told to return them to China (at great cost) for a refund - and if I did I doubt that one would be made. Even thoug... See more

A disgraceful company. Effectively taking money from the most vulnerable (mainly pensioners who can least afford it) for a shoddy item that does not do what it says on the box! Or follow the promises... See more

I’ve give a one star as there is no option to give a minus.. absolutely shocking been chasing a refund for my mum and it’s going into the fifth month same old shit emails from “elena at support “ !! I... See more

Absolutely shocking! Had a product delivered back in March, didnt work. Was promised a replacement for weeks which never arrived! Then was offered a refund which I accepted, still waiting months later... See more

Absobloodylutely fuming! My mother broke the right hearing aid. Luckily we had paid for the extra 1year insurance. I reported it on the 29th Feb & asked for a replacement. The last response, from Elen... See more

I hope many customers of the Hearing Aid Device by HearMel, get great satisfaction of their purchase, £69. I didn’t. I accept that any manufacturing process occasionally can include a defective... See more

Shocking scam, please stay away. I requested a refund as the product is huge and didn’t sit in my ears. It’s too expensive to return the product as the return address is in Beijing. They offer a 40% r... See more

Worst shopping experience ever. Was promised a refund but not forthcoming. They just string you along hoping you will give up asking. They tell people they are UK based but they are in China. The Hear... See more

Disgraceful company praying on elderly people. The hearing aids not fit for purpose supposed to have sent a new pair got lost in transit allegedly. Trying to get the money back but coming back with e... See more

would give Zero Stars if it was possible, constant whisle from the hearing aids and they do not amplify the full range , high frequencies are not catered for at all. When I tried to return them under... See more

Ordered some hearing aids from this company. Received them okay, but were faulty. They wouldn't or couldn't take them back as they claimed they had no UK facilities. They gave me an address in Chin... See more

This company is very efficient at taking your money, especially from pensioners who generally need hearing aids. Mine didnt suit, I was promised 40% refund and keep them. WHY would I keep them? and... See more

Whatever you do AVOID THIS COMPANY.Been waiting for a refund for 9MONTHS.Keep being told my money is in a queue in their accounts department and be with me shortly.Countless emails from me chasing the... See more

Ordered 2 sets of hearing aids, recieved them, didn't get on with them so returned them as instructed at a cost of £20 as they wanted them recorded delivery delivery to China although they had a di... See more

I’ve only given 1 star as there is no option for minus… absolute disgrace how are these shit ripping companies able to get away with ripping people off. Avoid avoid avoid

I have very narrow ears and purchased these only to find out you must return them to China, which is where they are manufactured, costing £19 from UK (no mention of that on their advert). If you look... See more

if you have to send back for whatever reason, don't bother just take the discounted refund they offer. I had to send back as they didn't work for me. Cost £15 to post back , sat in customs for 2 mon... See more

I ordered and received the hearing aids relatively promptly. They did amplify sounds but were producing feedback and or "white noise" during quiet periods, i.e. I was hearing noise when there was no... See more

I wish that I had read reviews before I ordered.Is there no way of getting refund.I was promised what others were.Can the banks not do anything for people who paid?The last message I sent to them came... See more

SCAM free trial of a hearing aid that is pretty bad. There is a constant hissinig sound even when there is nothing to hear. Returning item is a nightmare, they insist the aid be sent to China. I have... See more

The hearing aids supplied were initially quite good, but after about a dozen uses they were completely useless with absolutely no sound coming through.

Ordered a pair of earing aids, but my mistake orderderd 2 pair, could not delete. Meluxa offered me 50% refund. Guess never recieved my refund. Could send the aids back to CHINA.

Hearing aids. One has static the other is dead. Kept promising 20% then 40% refund otherwise I would have to pay to send back!! After multiple emails all gone dead. Total scam let us ban sites like... See more

Terrible company they don't tell the truth and won't give any delivery information. Elena gives polite information but it's not helpful. Yodel tracking were of more help the problem is yodel give out... See more

Can anyone stop these scammers from ripping people off with such a lack of concern. Facebook allow them to advertise and won't take them down. So who is at fault here. Do not ever trust them or buy fr... See more

How many £69.99s have they stolen from people? I didn't get my refund either after returning hearing aids. Totally dishonest people at the Helm of this Company.

Ordered 2 pairs still waiting don't answer emails website no longer exists this is a scam company.

I had the Same problem of no refund when returning the item, you have to pay for the return as well !!.They eventually blocked me .....do not use this company as its a rip off.

What an absolute nightmare, the biggest scam I’ve ever come across….. hearing aids arrived, put them in and oh boy! There was a hissing and whistling sound lots of background noise hurt my e... See more

Still waiting for my £69 refund from April. Total scammers and rip off merchants. Please stay clear if you want to protect your money and sanity😱

Still waiting for my refund from April. Poor products , appalling customer service. Do not touch.😞

I have been trying for a refund since January, been promised it on numerous emails and now have been blocked. Stay clear as it’s a scam.

Scam,mine were faulty immediately, sent back to China at more expense and been waiting for refund but just excuse after excuse but no refund, avoid and report to Facebook, different names too but same... See more

A bunch of thieves stealing refunds from OAPs when promising refunds. Never deal with this company

Sent my aid back to China no local returns got to China no credit given. Rip off company do not touch. Order 13507

had 2 pair of buds sent to me but not any good for my EARING sent both back to China at a cost of £23.00 sat in a customs place for 50 days and promised they would repay me the £60.00 as soon as they... See more

This company are rouges. Ive emails and messages but theyre all to no avail. They even offered me a 25% refund as a gesture of good will. £69 isn't alot of money to some people it is to me. Elena is q... See more

If possible lije all the others would give no stars if possible for a start they advertise as hear aids they aren’t they are amplifiers they are also rubbish high pitched screeches white noise they do... See more

Sent these back in April 2025.They were returned to me after 4 months because they were unclaimed!! No answer from my emails.I feel I’ve been scammed!

Bunch of scammers, still waiting for my refund after 11 weeks

the company seems to be a scam based opertion. I ordered a set of hearing aids and they took a good while to arrive. I had a tracking facility that din't work/ I contacted the company and asked where... See more