GovX is a great place to get tickets and merchandise at a discounted cost, with no added fees. The only thing is I wish I could order based on the seating chart of the venue instead of ticket type.
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy online order. etickets were delivered immediately. But MemberDeals showed an “average retail price” of $14.95 but no actual redemption value. Absent any other info, I assumed the redemption value... See more
Company replied
Keep on getting error when trying to book hotel reservations specifically when submitting payment. Would get error saying reservation dates didn’t match search dates and price error. Had to try thre... See more
Company replied
It took me a couple of tries to narrow the search down to the location I wanted. Once that happened I found a very good hotel at a considerable discount.
Company replied
Company details
Written by the company
MemberDeals is the leading travel and entertainment corporate benefits program that offers exclusive discounts to theme parks, hotels, attractions, events, movies and more.
Contact info
United States
- memberdeals.com
3.7
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Great discounts that actually work
Great discounts that actually work. Booking process was seamless. I was able to enter the code at checkout.
July 27, 2026
Unprompted review
Reply from MemberDeals
We appreciate you and the kind feedback. Thank you so much and enjoy.
Killer Fees
The price at first was attractive. The fee that regal charges is $5 then to buy the actual ticket there is another $5 fee. The price for the ticket is about 10% off after all the fees. That and the extra leg work is a pain. Then I did not even get to use the ticket.
July 26, 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback. We understand your frustration regarding the fees and the overall value of the discount. Please note that some fees are charged directly by the venue and are outside of our control.
We are especially sorry to hear that you were unable to use your ticket. If you have not already done so, please contact us with your order number and details of what occurred. We'd be happy to review the situation and see if there are any options available to assist you.
Got a great discount on my ticket
Got a great discount on my ticket. Easy to make to purchase. I had no issues.
July 27, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Thank you and enjoy.
Absolutely a nightmare
Absolutely a nightmare! I am never booking with this company again. Booked the same reservation TWICE and quickly called to cancel the duplicate. Memberdeals refused to refund the second one and wanted to charge me a penalty of one nights stay for canceling. Don't use this company. They claim you have to cancel within a deadline and that deadline was 24hrs BEFORE I even booked in the first place. Ridiculous.
July 26, 2026
Unprompted review
Reply from MemberDeals
We sincerely apologize for the frustration this situation has caused.
We understand that you accidentally booked two rooms and contacted us shortly afterward in an attempt to cancel the duplicate reservation. While these reservations are subject to the hotel's cancellation policy and were booked as non-refundable, we recognize your concerns regarding the timing of the cancellation request.
As a third-party booking provider, we must work directly with the hotel and supplier to determine whether an exception can be made. While we cannot guarantee a refund, we have reached out on your behalf to see what options may be available.
We appreciate your feedback and understand your disappointment. If you have not already done so, please provide your order number or contact us directly so we can review the status of your request and provide any updates available. We truly value your business and appreciate the opportunity to assist.
Very easy experience to purchase tickets!
Very easy experience to purchase Theater tickets at a great discounted price. I highly recommend using MemberDeals!
July 26, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all those great deals and thank you so much!
Only problem is how do I get my tickets?
July 26, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all those great deals and thank you so much!
There was an $8 dollar fee added…
There was an $8 dollar fee added without my notice. This was not shown until after I paid. It made the discount not worth it.
July 25, 2026
Unprompted review
Reply from MemberDeals
We apologize for any confusion regarding the pricing. All taxes and fees are displayed during the checkout process before the purchase is finalized. If an additional charge appeared after your purchase that was not shown during checkout, please provide your order number or give us a call so we can review the transaction.
We understand your frustration, especially if the additional fee reduced the value of the discount you were expecting. We'd be happy to investigate the charges and explain what was included in your final purchase price.
very easy and self explanatory
July 25, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all those great deals and thank you so much!
The price kept changing
The price kept changing, despite the fact that the initial price said it included taxes and fees. It included neither. Because I was juggling money for such a large purchase, a five minute affair took me a full half hour. RESPONSE TO YOUR RESPONSE: This is not a case of fluctuating prices. The actual price stayed the same. But the first checkout screen added fees. And then the second one added taxes. These are not fluctations. This is the site lying to me when it said that fees and taxes were included in the initial price.
July 24, 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback. We apologize for the frustration you experienced during the booking process.
Hotel room rates and availability can change quickly due to demand, seasonality, and inventory levels, which may result in price fluctuations while searching or completing a reservation. Taxes and fees are displayed during the checkout process before purchase is finalized.
We understand how frustrating it can be when pricing changes and a booking takes longer than expected, especially when making a significant purchase. If you have questions about the charges on your reservation, please give us a call or provide your order number so we can review the booking details with you.
We appreciate your feedback and will share it with our team as we continue working to improve the booking experience.
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all those great deals and thank you so much!
It’s was a something new to me and I…
It’s was a something new to me and I trust the program is effective
July 24, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all those great deals and thank you so much!
I am very upset
I am very upset. I just looked at the legoland discovery website and the exact same tickets are cheaper. Total is $166.29.
July 23, 2026
Unprompted review
Reply from MemberDeals
We apologize for your disappointment. Our ticket prices can fluctuate based on demand, seasonality, and supplier pricing, similar to prices offered directly by attractions. While we strive to provide discounted rates and savings compared to gate prices, there may be occasions when a promotion or special offer is available directly through the attraction.
We understand your frustration after finding a lower price on the LEGOLAND Discovery Center website. If you would like us to review your order, please provide your order number and we will be happy to take a closer look.
So easy and great savings!!
July 23, 2026
Unprompted review
Reply from MemberDeals
We appreciate the kind feedback. Enjoy all those great deals and thank you so much!
Booked a hotel through MemberDeals
Booked a hotel through MemberDeals. Waited for the confirmation. Paid through PayPay. Because this was my first time with not booking directly through the hotel, I called the hotel to make sure they received my reservation. They didn't. I called MemberDeals. Was on hold back and forth for a while where the customer service representative told me that the hotel reservation never went through because the room type wasn't available anymore. I told them I had received a confirmation from MemberDeals and PayPal took the full amount. Once again, after going back and forth, the rep told me she would process the refund and put it as a failed booking but it would take up to 8 days to get a refund back. Now I am out of that money and have to wait before booking another hotel. Was I going to show up at the hotel with no reservation and that money gone? It took me calling to find out? Were you not going to process the refund unless I called as well? Completely unprofessional. Not to mention, when the representative went over the room types that were available, the one I booked was still there....scammers.
July 22, 2026
Unprompted review
Reply from MemberDeals
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience this situation caused.
As a third-party booking provider, hotel reservations are processed through our travel suppliers, and in rare cases, a room may become unavailable before the reservation is fully confirmed. While room inventory can change very quickly, we understand how concerning it is to receive a confirmation and then learn that the booking could not be completed.
We would like the opportunity to review what happened. Please provide your order number so we can investigate the details of your reservation, including the communication you received and the status of your refund. If the booking was confirmed as unavailable, we can also review whether the refund can be expedited and explore any available rebooking options that may meet your needs.
We understand your concern about the delay in being notified and having funds tied up while waiting for the refund to process. This is not the experience we want for our customers, and we would appreciate the opportunity to look into your specific case further.
Please send us your order number, and we'll be happy to review the matter.
Poor Online Service
Too many times I got redirected and had to put the same info in over and over again! Need help with your online system of ordering!!!
July 21, 2026
Unprompted review
Reply from MemberDeals
Thank you for your feedback. We're sorry to hear that you experienced difficulties during the booking process. We understand how frustrating it can be to be redirected and have to enter the same information multiple times.
Our goal is to make booking as easy and seamless as possible, and we appreciate you bringing this issue to our attention. If you continue to experience problems, please don't hesitate to contact our customer service team so we can assist you directly and investigate what may have caused the issue.
absolute worst experience I have had…
absolute worst experience I have had thus far... I called cutomer support when I promo code wasn't working and she was no help to me whatsoever. I asked to speak to someone else and she said no, and that her supervisior was "out to lunch."
July 21, 2026
Unprompted review
Reply from MemberDeals
Thank you for sharing your experience. We sincerely apologize for the frustration you encountered while trying to use your promo code and for the service you received when contacting our customer support team.
We understand how disappointing it is when you're unable to get the assistance you need, especially after reaching out for help. What you've described does not reflect the level of service we aim to provide our customers. We appreciate you bringing this to our attention, and we will share your feedback with the appropriate team for review.
We value your business and would welcome the opportunity to investigate this further. Please contact us directly with your order information so we can review the situation and assist in any way possible.
Thank you for your feedback.
Very efficient
It offers a variety of Offers for different Travel events and it was very easy to purchase my tickets online!
July 21, 2026
Unprompted review
Reply from MemberDeals
Thank you for your review! We're delighted to hear that you found a great variety of travel and entertainment offers and that purchasing your tickets online was quick and easy. Providing a convenient shopping experience and access to valuable savings is what we strive for every day. We appreciate your support and hope you enjoy your event!
The deals are good and great prices and…
The deals are good and great prices and easy to purchase :)
July 21, 2026
Unprompted review
Reply from MemberDeals
Thank you for your review! We're thrilled to hear you found great deals, excellent prices, and an easy purchasing experience. Making it simple for our members to save on the things they love is exactly what we strive for. We truly appreciate your support and look forward to helping you save on your next purchase! 😊
This service is a scam
This service is a scam. It offers disconnect tickets, but you better not have any type of emergency or you will not get your full refund back. I purchased tickets for two people for the Bronx zoo, but had an emergency on the day that I was scheduled to go a week before it was time for me to go. I put in for a credit not even a refund just so I can use it on a different day and they charge me 10% of the original costs and then refuse to give me an additional voucher or gift card or promotion code to offset the cost. It’s not user-friendly at all in order for me to even get the credit. I had to send an email and make a phone call. I will not use the service again.
July 21, 2026
Unprompted review
Reply from MemberDeals
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced.
We understand that emergencies can arise unexpectedly, and we're sorry your plans to visit the Bronx Zoo were impacted. While exchange credits and any applicable fees are governed by the terms and conditions associated with the tickets purchased, we recognize that the process did not meet your expectations.
Please provide us with your order number so we can review your specific situation and determine whether any additional accommodation may be available. We value your feedback regarding both the credit process and the communication required to complete it, and we will share your comments with our team as we work to improve the customer experience.
We appreciate the opportunity to look into this further for you.
Reply from MemberDeals
We appreciate the feedback. Enjoy your hotel stay and thank you.
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