Ordered this customized keychain with our Favourite photo for my Fiance who just bought a new car. Memoriacase is Awesome! Great customer service and very good in getting back to us with our question'... See more
Company replied
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They did a good work and we like it, but it took more than 1 month to received the items we bought (January to February). On the other hand, the products were more smaller than we expected, what it m... See more
Company replied
I brought 2 granddaughter blankets & 3 grandson blankets from you and couldn't be more pleased with them..when I first ordered them I ordered the small size thinking that I ordered the large sizes and... See more
Ordering was easy. The writing is so clear and easy to read. It’s smaller than expected but that will make it easier to fit anywhere. Gift box is beautiful! I would recommend this product and I w... See more
Company replied
3.6
Average
89 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Still have not received tracking
Still have not received tracking, still have not received package, I got 5% back because the lady forgot to put in my order. My mistake was I only forgot to upload the picture I wanted in my order.
October 22, 2021
Reply from Memoriacase
Dear customer,
Really sorry for the inconvience caused.
As we have informed you in the email,your parcel has been shipped.Please track it via the link we have sent you.Any questions,please feel free to contact us.
Have a nice day.
Made an order on 9th September 2021…
Made an order on 9th September 2021 which still hasn't turned up. Customer service responded are poor and vague. Won't ever order again!! And just to update. They have now lied in their response to me on here stating the shipment has been delivered when they know its still tracked as not even left their country. Please note I haven't received my item and still awaiting a replacement or refund. I'm guessing their response is possibly automated.
October 22, 2021
Reply from Memoriacase
Dear customer,
Please rest assured that we are not a scam.
Our email address is support@memoriacase.com.
We found that your order is delivered successfully and we inform you in email.
The shipment may be delayed sometimes because of the weather reason or some Objective factors.
We are so sorry about that and hope you are satisfied with our compensation offered in email!
Have a nice day.
I brought 2 granddaughter blankets & 3…
I brought 2 granddaughter blankets & 3 grandson blankets from you and couldn't be more pleased with them..when I first ordered them I ordered the small size thinking that I ordered the large sizes and you guy's went above and beyond take sure a got what I wanted...for that I would like to say a big thank you memoriacase will recommend you to all my friends and family 🙂
October 22, 2021
Cheap knot offs and terrible quality
This website is a total scam. Everything they sell is cheap knot off of other brands. Bought a ring from this website and it looked nothing like the pictures, and broke in a week! It was worse than the stuff you see in dollar stores and fleet markets, I doubt it's even worth a dollar. A total waste of money! Think twice before you buy anything from their website!
September 26, 2021
Unprompted review
Reply from Memoriacase
Dear customer,
Please rest assured that we are not a scam.
Our email address is support@memoriacase.com.
And it seems we had talked with you about your problem in email to solve your problem.
Have a nice day!
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