Memorial Hospitals Group Reviews 678

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

As Canadians, we already have access to free medical care, which covers most of the lab tests included in your basic package—and even about 70% of those in the advanced package. What we’re really i... See more

Rated 5 out of 5 stars

I am very pleased Dr. Salim Salimov's team of professionals. Well before leaving Canada, Yaren (my coordinator and coach) guided me from the moment I placed my deposit. She's been informative, pro... See more

Rated 5 out of 5 stars

Thanks to Meral Halit, my translator, I experienced a smooth comprehensive 2 day check up. She was always on my side and her precise translation helped to overcome any obstacles. Meral took care of a... See more

Rated 5 out of 5 stars

Being a veteran from america, I receive care from the VA that many don't get access to. That care pales in comparison to the care I received here. The patient care is leagues above anything you would... See more

Company details

  1. General Hospital
  2. Oncologist
  3. Orthopedic Clinic
  4. Plastic Surgery Clinic

Written by the company

With 12 hospitals and 2 medical centers and 1 wellness center in 5 Turkish cities, we serve +75 K international patients from +167 countries annually.


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You should know

4.6

Excellent

TrustScore 4.5 out of 5

678 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Doesn't worth for Canadians unless allows flexibility.

As Canadians, we already have access to free medical care, which covers most of the lab tests included in your basic package—and even about 70% of those in the advanced package. What we’re really interested in are the add-ons, such as full body MRI, colonoscopy, and allergy testing, since wait times for these in Canada are quite long.
It would be much more valuable for us if the packages were flexible—allowing basic tests to be swapped for more relevant services. Otherwise, it doesn’t feel worth it for our situation.
We were informed that items can be removed from the package, but the price remains the same, while additional specialists and tests can only be added at extra cost. It would be greatly appreciated if you could make the packages more flexible for Canadian patients by allowing substitutions of less relevant tests for more specialized services.
5 stars to the coordination, transfers, interpreters team. Administration is all well streamlined! We loved the hospital look and experience.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

International Department, Ms. Deniz

I had a very good experience during my visit to the hospital yesterday. Everything was excellent, especially in the International Department. Ms. Deniz was truly wonderful , very helpful, professional, and supportive in every aspect. It would not have been such a smooth experience without her help. Thank you very much

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great service at Memorial hospital Antalya

I have visited Memorial hospital Antalya for some medical treatment, and everything was very good, great service.
Doctor Ümit çakmak was good and very knowledgeable , he was patient and took time to understand my case.

Special thanks IŞIL EDA KÜÇÜKAKCA who was very good and polite, easy to talk to, helped me with translation, she was also patient and focused on all details.

Thanks very much

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted to share my personal…

I wanted to share my personal experience with my hair transplant because it has honestly been such a positive journey.

From the very beginning, the team at Rememore, which is part of Memorial Hospitals Group, was incredibly helpful and professional. The lovely lady I was speaking with on WhatsApp was always kind, patient, and quick to answer all my questions. She made the whole process feel easy and stress-free even before I arrived.

When I arrived everything was very well organised and professional. The staff made me feel welcome and comfortable from the moment I walked in. The translator was amazing as well — she was very friendly, supportive, and made sure I understood everything throughout the whole procedure. That really helped me relax and trust the process.

A big thank you to Dr. Salim Salimov for the great work and attention to detail. You can really see the professionalism and experience in how everything is done. I’m very happy with the experience and excited to see the final results as my hair continues to grow.

Overall, I’m really glad I chose Rememore and to have my procedure done at Memorial Hospitals Group. If anyone is thinking about getting a hair transplant, I can honestly recommend this team.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

I am very pleased Dr. Salimov's team

I am very pleased Dr. Salim Salimov's team of professionals. Well before leaving Canada, Yaren (my coordinator and coach) guided me from the moment I placed my deposit. She's been informative, prompt, and polite with all important details and scheduling of transfers etc.
The team performed my procedure in excess of my expectations. Im looking forward to seeing full results.
I'll recommend this team and clinic with confidence.

February 18, 2026
Unprompted review
Rated 1 out of 5 stars

This hospital Destroyed All My Plans

This hospital Destroyed All My Plans
This hospital Destroyed All My Plans for the HAIR Transplant. We scheduled the procedure couple of months ago and I finally came to Istanbul. Everything was different from what she described when I was still in Portugal.
1)All the surgery is performed by technicians, doctor involvement is almost 0
2)Doctor Sem**..(seems like the only doctor for the hair transplant) didn't seem like a completent professional when I came to the hospital to ask questions. She didn't speak english also.
3)The price was changed from what we ended up when i was still in my country. After arriving to Istanbul they gave me new price, explaining it's because I didn't make prepayment. First it was 1700$ - then became 2000$.
4)The clinic itself looks like a big chaos where you don't feel like someone will care about you after you pay money.
5) The biggest disaster was their Manager in the call center. She is resposible for lying as much as possible until you buy the flight ticket and come to this trap. When I finally arrived to Istanbul and came to see the clinic, I didn't have the best impression but was still ready to do the procedure because I was already there. But then she became very rude and disrespectful when we had a phone call, because I was already in Istanbul and will not go anywhere they thought...

Very bad people working here AVOID!!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Highly professional and smooth process

The entire hair transplant process was very well organized and professional from start to finish. The medical staff explained every step clearly and made me feel comfortable and well cared for throughout the procedure.

The hospital was clean, modern, and followed excellent hygiene standards. Post-treatment instructions were clear and helpful. Overall, a very positive experience that I would definitely recommend.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

MY PERFECT BEARD TRANSPLANT

I had a beard hair transplant at Memorial Clinic on December 11th and my experience was excellent from start to finish.

From the moment you enter, the clinic feels more like a 5-star hotel than a hospital: spotless, well organized and extremely professional. The staff was kind, polite and very reassuring at all times. I was provided with an Italian interpreter right away, which made communication easy and stress-free throughout the entire process.

Everything was perfectly organized, from airport pickup and transfers to medical exams, hotel accommodation and the surgery itself. During the procedure I felt constantly looked after, with staff regularly checking on me and making sure I was comfortable.

After the operation, I received a complete post-op kit with medications, specific shampoos and even a dedicated pillow. Follow-up care has been excellent, with continuous remote support and check-ins. Any minor swelling disappeared within a few days and recovery is going very well.

My father-in-law also had a hair transplant at the same clinic and was equally satisfied.
I would absolutely recommend Memorial Clinic and would trust them again without hesitation.

December 11, 2025
Unprompted review
Rated 5 out of 5 stars

Hair transplant, my experience

Well I don't even know where to start...
My name is João Santos and I choose the Memorial Hospital to do my Hair transplant.
The overall experience was just something, all the doctors who were responsible for the procedure are indeed very skilled at what they do, I'm really amazed how good they are.
The result was something I was not expecting at all, exceed my expectations by miles, and trust me, I had ZERO expectations.

But one of the reasons that really contributed to my awesome experience was without a doubt because of Yaren.
She is really an absolute beautiful kind of person, really really an absolute Angel, thank you so much Yaren.

Thank you so much for everything, it changed my life.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

🚨 Patient Alert – Unethical Medical Experience 🚨

We want to raise awareness about a deeply troubling experience at Memorial Group Hospital. A close family member underwent surgery in late 2024 and returned in April 2025 due to ongoing pain and inflammation. Despite paying over $17,000, the results were disappointing and the treatment ineffective.
The implant device provided continues to malfunction causing severe discomfort. When we sought a second opinion, the consultant refused to comment on the initial surgeon’s work, and we were charged again without receiving any meaningful advice.
Doctors advised us to “wait 2–3 months,” but no improvement has occurred. We feel financially exploited and emotionally drained. The lack of professionalism and empathy shown by the medical staff is unacceptable. It seems the focus is more on profit than patient care.
We’re sharing this to warn others and to encourage accountability. No one should have to go through this kind of trauma after trusting a medical institution.
#PatientRights #MedicalNegligence #HealthcareAccountability #HospitalExperience #RaiseAwareness

November 30, 2024
Unprompted review
Rated 3 out of 5 stars

Poor follow-up response

I was at the hospital with as care taker for my dad . The doctors were amazing,patient with explanation. Treatment was great and very thorough however after care follow-up especially for African patients is not great ,it’s like once you have left the hospital being able to get response from the hospital representatives is a struggle yet it’s vital for periodic reviews

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

They made me travel from the Netherlands without answering any of my questions; all they said was "come here" once I got there they had 0 experience in my case. They pushed back my health. India is capable of treating me but because Memorial robbed me and made me travel for no reason I dont have any longer the resources of traveling to India.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

I recently had surgery at Memorial…

I recently had surgery at Memorial hospital and booked through a 3rd party, who was no help, which made me nervous about my surgery. Gülay @ Memorial Hospital was everything a patient could ask for and more. She is prompt. She listens to all of your concerns, and goes above and beyond to make sure you leave satisfied. Even post-surgery, she continues to be there for you and gives her all. Anything we needed help with, she was there to offer a hand. I was missing a form when arriving to the airport, called her up, and within minutes she helped me. Everyone at Memorial should strive to be like her.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience at Memorial Hospital

We visited the Memorial Hospital Group in Istanbul for my mom's check-up, and I must say, it was a great experience. The hospital was clean, modern, and equipped with the latest testing technology. My mum received great care and guidance throughout, which really eased our worries. Yaren truly made the difference for us. From the moment we got there, she was by our side for everything — translating, setting up appointments, communicating with the doctors, arranging transport, and ensuring everything ran smoothly. She accomplished so much, always with a smile and a positive attitude. She turned a days of medical check ups, into something easy and comfortable. The hospital was great, and thanks to Yaren, it turned into a memorable experience for us.

September 16, 2025
Unprompted review

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