MEMORY PC Reviews 

4,860
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Français : Le pc reçu a un problème et ne fonctionne pas correctement. J'ai essayé de contacter le support par e-mail mais je n'ai obtenu aucune réponse en plus de 2 semaines. Je demande une pris... See more

Company replied

Rated 5 out of 5 stars

Perfect german modern pc assembler, shipping to european countries around Germany. Ordered one from my french home and it got transported safely (they added removable polystyrene parts to prevent grap... See more

Rated 5 out of 5 stars

Good Price for my PC. (I benchmarked for weeks). I received it very well packaged and protected by foam inside and outside. Perfect wire management inside. When I first started thé pc every was allrig... See more

Rated 5 out of 5 stars

Custom PC ordered at the beginning of March 2023 for a price around 15 to 20% lower than the well-known French high tech seller. - Fast and careful shipping (received in less than 10 days : DE -... See more

Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Electrical Equipment Supplier

Written by the company

Memory PC steht für leistungsstarke Gaming-PCs, individuell konfigurierbare Computersysteme und ein starkes Preis-Leistungs-Verhältnis. Seit vielen Jahren unterstützen wir unsere Kunden dabei, den passenden PC für Gaming, Office, Streaming, Content Creation oder professionelle Anwendungen zu finden – zuverlässig, transparent und zu fairen Preisen. Unser Sortiment umfasst Gaming-PCs mit aktueller Hardware von NVIDIA GeForce RTX und AMD Radeon, leistungsstarke High-End-PCs, Office-PCs sowie Workstations für anspruchsvolle Anwendungen. Alle Systeme werden professionell zusammengebaut, sorgfältig getestet und sicher verpackt, bevor sie unser Haus verlassen. So stellen wir sicher, dass jeder PC direkt einsatzbereit beim Kunden ankommt. Besonders wichtig ist uns eine einfache und übersichtliche PC-Konfiguration. Unsere Kunden können ihren Wunsch-PC individuell anpassen und Komponenten wie Grafikkarte, Prozessor, Arbeitsspeicher oder SSD flexibel konfigurieren. Dadurch eignet sich Memory PC sowohl für Einsteiger als auch für erfahrene Gamer und Technik-Enthusiasten. Neben leistungsstarker Hardware legen wir großen Wert auf Kundenservice und eine transparente Bestellabwicklung. Unsere Kunden werden regelmäßig über den aktuellen Bearbeitungsstand informiert und erhalten bei Fragen schnelle und kompetente Unterstützung durch unser Support-Team. Auch nach dem Kauf stehen wir zuverlässig zur Verfügung. Viele positive Bewertungen und zahlreiche Stammkunden bestätigen unseren Anspruch, hochwertige Gaming-PCs mit gutem Service und schneller Lieferung zu verbinden. Genau dieses Vertrauen motiviert uns jeden Tag, unseren Service und unsere Systeme kontinuierlich weiterzuentwickeln. Unser Ziel ist es, leistungsstarke PCs mit hochwertigem Zusammenbau, fairen Preisen und zuverlässigem Service anzubieten – für ein rundum positives Kauferlebnis. ♥Wir lieben Deinen PC♥


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(4,860)

379 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very pleased with my PC and the…

I am very pleased with my PC and the service I received when speaking to their support team. After 18 months I had an issue with my motherboard, without any fuss, they replaced not only the motherboard, but sent me a full kit including new i7 processor, now that`s service. Well done Memory PC

September 21, 2021
Unprompted review
Rated 1 out of 5 stars

The computer wasn't working

The computer wasn't working, and I needed the computer right away so I didn't use the warranty where I should have returned the PC to Germany and waited weeks so I went to a repairman. And PC Memory refuses to reimburse me for the repair costs (only 30 euros when I paid 1650 euros for the computer). Scandalous!

August 11, 2021
Unprompted review
MEMORY PC logo

Reply from MEMORY PC

Good day, we are sorry to hear that you have had problems with your computer. In warranty cases, we have our general warranty procedures. These would have been completely free of charge for you. You had decided to hand over the computer to an outside company for repair. According to our warranty conditions, we do not cover repair costs from outside companies.

Rated 5 out of 5 stars

Brilliant experience… easy to configure…

Brilliant experience… easy to configure the perfect PC. Payment was easy too. The best thing was the communication by email and the order info online. When you’re paying lots of money you want assurance that everything is fine, and this company was brilliant. My son was super happy and I would recommend this site!!

July 14, 2021
Unprompted review
Rated 4 out of 5 stars

Great but required some light tinkering

Super quick delivery, secure packaging, all components installed correctly, great cable management, overall very nice.
The only problem I had was that the PC I ordered was prone to overheating until I installed more fans.

June 25, 2021
Unprompted review
Rated 1 out of 5 stars

2 month to get my pc

2 month to get my pc, not realy professional. The product is good but the delay to get it is not acceptable/

June 24, 2021
Unprompted review
MEMORY PC logo

Reply from MEMORY PC

Good day,
We are sorry that your order arrived late. You ordered an upgrade kit via our online shop on 15.04.2021. It was shipped on the same day. The French shipping service provider was unable to deliver the shipment and sent the package back to us. The return shipment arrived with us on 05.05.2021. We had then refunded the purchase amount to you. After a new order by you, another shipment will be sent to you on 17.05.2021. Again, the shipment could not be delivered by the French shipping service provider and was sent back to us. The return shipment was delivered to us on 03.06.2021. After we contacted you about this, you changed your shipping address. Another shipment was sent to your changed shipping address on 07.06.2021.
This time, the shipment to the changed shipping address was delivered to you on 12.06.2021. We hope that the upgrade kit works to your satisfaction and hope you enjoy using it.

Rated 5 out of 5 stars

Buy from them is a good choice

The service was super nice , the people at hotline were competent and very friendly and helped me when i called them with a problem , the package came it a very good condition , the produs inside came with a very good packaging , over all it was a really nice experience.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied

Hello, I'm very happy with my order, an evolution kit for PC: delivered as intended and items at the best quality over price possible. I must add that I received a very good surprise: the CPU et the RAM was already installed properly. Amazing! I'll recommend MemoryPC for sure.

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing build quality

I just bought my second PC with memorypc.de and this one is even better build quality than the already well-done first. Cable management is perfect, Windows is already up-to-date, drivers are up-to-date, no bloatware. Not to mention their prices are virtually unbeatable. Folks at memorypc if you read this - I love what you are doing, bless you!

May 30, 2021
Unprompted review
Rated 4 out of 5 stars

Impeccable

I have no complaints about Memory PC, of course, subject to price fluctuations (the rise in the price of RAM and the price of GPUs), but it is not their fault. Impeccable after-sales service, very high availability, which shames the French "competition", no nothing to say.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Stellar customer service, good prices

Good prices and good delivery time. Stellar customer service, with a very reactive and available team to answer all your queries and help you if needed. Highly recommended! Will not hesitate to buy from them again in the future.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Serious company

Serious company. A bit long for the delivery, I received my PC, unfortunately it does not turn on, a phone call to customer service and they sent me back a new PC immediately. I received the new one quickly and worked perfectly. I recommend MemoryPC for its prices and customer service.

February 25, 2021
Unprompted review
Rated 2 out of 5 stars

GPU Problems!

GPU Problems!

I ordered a 1700€ PC for work and some gaming. The PC worked really fine with working, until I started with games, the PC crashes and reboots. It was the GPU, I did a RMA for GPU and they sent me a second one. After a bit, I started to play a game on it, and again crashed. I tried everything to debug and see what‘s happening, from running in clean boot, reinstalling the GPU drivers, resetting windows, and even reinstalled it, still everything points to the GPU. I sent an email again regarding the matter, and I still haven’t received a response. Two GPUs came defective, I understand the first time, but also the second time. So far I’m not pleased with this. Still waiting..

February 22, 2021
Unprompted review
Rated 1 out of 5 stars

Untrustworthy company

I bought a computer with the estimated arrival for 28/01, it's already 04/02, and I still don't know when I will receive the product. When I asked them by email, they stopped me from answering.

I had to call them, which they told me it would be sent by yesterday, they were almost finishing the production step which didn't happen.
So, they suddenly answered my email with a default response, in German (I sent in English), saying that my computer is under "production" without shipment estimation. Which means the person in the phone lied to me.

So, do not trust this company.

February 4, 2021
Unprompted review
Rated 5 out of 5 stars

ottimo venditore/good seller

ITA
pc acquistato ad ottobre in tempo di lockdown, il prezzo era uno dei migliori in rete. Hanno avuto qualche problema con i tempi di consegna, ma il periodo non era dei più facili. Ottimo imballaggio e ottimo assemblaggio dei componenti, non ho ad oggi avuto nessun problema. Consiglio questo venditore.
ENG
pc bought in October in time of lockdown, the price was one of the best on the net. They had some problems with delivery times, but the period was not the easiest. Excellent packaging and excellent assembly of the components, I have not had any problems to date. I recommend this seller.

December 27, 2020
Unprompted review

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