Just got a bottle of mend. I've pressed the plunger hundreds of times and can't get the thick cream inside to come out of the spout. Had to unscrew the cap to try it. And it seems to work. Tried to go... See more
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See what reviewers are saying
I've neglected my skin for years, but during lockdown, a friend suggested that a >5 minute morning routine would make a dramatic difference. Saw MEND and it's doing exactly that, already seeing... See more
Company replied
I am new to Mend and so far I am very pleased with the results. Both serums sink into my skin quickly leaving it feeling hydrated and smooth. As someone who has very sensitive skin, I really appreciat... See more
Company replied
Sceptical before ordering as many products have claims, however I am delighted with the serum. Working on the frontline NHS with PPE on all day the masks and visors take there toll on the skin, especi... See more
Company replied
Company details
Information provided by various external sources
Quick and simple anti-ageing skincare in 60 seconds or less.
Contact info
United Kingdom
- mend.co.uk
Pump won't work
Just got a bottle of mend. I've pressed the plunger hundreds of times and can't get the thick cream inside to come out of the spout. Had to unscrew the cap to try it. And it seems to work. Tried to go to mend's website but all links won't connect with them. And funny, this isn't the product I ordered from Amazon. They shipped me mend instead of what I ordered.
September 26, 2023
Unprompted review
I have used mend serum for face and…
I have used mend serum for face and next for just a few days and I can honestly see fantastic results!!!
My skin feels so much smoother and wrinkles not as noticeable already!!!
I will now be subscribing to receive this product on a regular basis.
I am a 62 year old woman with many friends of the same age.
I am already recommending mend to them.
October 4, 2021
Unprompted review
Reply from Mend
Hi Janet,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you that you love our face serum and that it has left your skin smoother :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Bought the vitamin C serum
Bought the vitamin C serum, really love it, goes on well and gives your skin a nice glow. Lovely packaging also. Would recommend
September 27, 2021
Unprompted review
Reply from Mend
Hi,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear how much you like our Vitamin C Serum and the glow it gives your skin :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Very good first impression
I'm new to mend. My first impression of this serum is very good. It sinks well into my skin and feels gentle, beautifully packaged and easy to use! well impressed I'll be giving it a good try, thank you
March 8, 2021
Unprompted review
Reply from Mend
Hi Mrs Wilson,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you found our Face Serum a great addition to your skincare regime :-)
Our goal, after all, is for you to have great skin without having to spend hours to achieve it.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Thank you,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Outstanding
I have only used for 2days and I can already see a difference. Do you do a moisturiser as I would like to try that as well
February 23, 2021
Unprompted review
Reply from Mend
Hi Michelle,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you found our face serum a great addition to your skincare regime :-)
Our Hyaluronic Acid Serum should be applied as a moisturiser after the Vitamin C Serum, if you are using that as well.
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
It does what it says on the skin
It does what it says on the skin.
I tend to spend more on my skin than I should - but the combination of this price point, branding & small business with a focus on giving back, made me give their hyaluronic acid a go.
Now I love it!
My dryer skin, approaching 50, is plumped & moist, with no irritation. Thank you!
February 16, 2021
Unprompted review
Reply from Mend
Hi Jenny,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you found our Hyaluronic Acid Serum gentle on sensitive skin, leaving you face feeling beautifully hydrated :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Great value for little money🙂
An excellent product. After a week using it, I can see a big difference in the condition of my skin.
February 15, 2021
Unprompted review
Reply from Mend
Hi Pavel,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you found our Mend face serum has improved the condition of your skin :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Just a few words to congratulate you…
Just a few words to congratulate you for producing a product out that actually works on older skin, I have used various products over the years and paid ridiculous prices for disappointing results, until I was recommended Mend by a cosmetic practitioner, after using Mend for a couple of weeks my skin is much smoother feels tighter and has reduced my wrinkles making me feel more confident in myself so thank you so much for producing a product at a brilliant price that actually works.
January 18, 2021
Unprompted review
Reply from Mend
Hi Adrian,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you found our Serum leaves your skin smoother and more toned:-)
It's great that this has also boosted your confidence!
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
I ordered the hyaluronic acid Serum my…
I ordered the hyaluronic acid Serum my mend. It was delivered quickly and arrived in this really nice box. It smells lovely and is made of a watery consistency which is great for hyaluronic acid knowing that is soaking into the deeper levels of skin. It has lots of other ingredients in it and i will definitely start to use this again... Great stuff thanks Mend...
January 15, 2021
Unprompted review
Reply from Mend
Hi Martin,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you found our Hyaluronic Acid Serum a great addition to your skincare regime :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Great product and great customer service
Received the hyaluronic serum as a Christmas gift and I have thoroughly enjoyed using it so far - I feel my skin has already improved with usage. As I am environmentally conscious, the fact that it is vegan, palm oil & cruelty free are huge positives for me. I am also a fan of the texture, as it spreads evenly but does not feel too greasy, as well as the fresh scent. The customer service has been fantastic too!
January 3, 2021
Unprompted review
Reply from Mend
Hi Peter,
Happy New Year to you and thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you found our Hyaluronic Acid Serum a great addition to your skincare regime :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Excellent products
Sceptical before ordering as many products have claims, however I am delighted with the serum. Working on the frontline NHS with PPE on all day the masks and visors take there toll on the skin, especially the forehead. This is one of the best I have used by far. Both myself and hubby use twice daily and it does what it says. From the ingredients to the contributions along with fast delivery and excellent customer service I would Highly recommend their products. This will be recommended to all colleagues, friends and family.
November 2, 2020
Unprompted review
Reply from Mend
Hi Safy,
Thank you so much for taking the time to provide feedback we really appreciate it especially with how busy you must be right now.
I'm so pleased to hear you found our Serum helps with your skin, as I can only imagine how the masks and long hours take it out of you in so many ways :-)
I would also like to take this opportunity to thank you personnally for everything you do for us every day. You have my immense support and gratitude.
Have a great week and please stay safe!
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
I ordered the serum because of the good…
I ordered the serum because of the good reviews. I am in my sixties so wasn’t expecting a miracle but after using the serum for a few days my skin feels lovely and soft and I’m sure it looks brighter.
The customer services team are excellent and answered my email very promptly.
October 29, 2020
Unprompted review
Reply from Mend
Hi Susan,
Thank you so much for taking the time to provide feedback we really appreciate it.
I'm so pleased to hear you found our Serum leaves your skin looking brighter :-)
Thank you also for your comments on our Customer Service Team which has been passed onto them.
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
I am 65 year old lady I would highly recommend this product been using for a few weeks now and my skin is so much brighter
I am 65 year old lady I would highly recommend this product I have been using this for a few weeks now and can already see the difference in my skin it's so much brighter.i would buy mend serum again
October 23, 2020
Unprompted review
Reply from Mend
Hi Val,
Thank you so much for taking the time to provide feedback we really appreciate it.
I'm so pleased to hear you found our Serum leaves your skin much brighter :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Fantastic product…
Bought this on a beautician recommendations.
I didn't really know what to expect.
I have over the past 8 years bought all top name products at at hefty price.
This is now my go to product.
I have been been using it for around five weeks now and more than happy With the results.
I have sensitive skin and most products cause me irritation
I have had no irritation from Mends, my skin is glowing, fresh and I see a difference in my winkles reducing.
It as a plus smells amazing .
Thank you Mends.
My husband now loves it too.
L.Keenan
October 23, 2020
Unprompted review
Reply from Mend
Hi Mr & Mrs Keenan,
Thank you so much for taking the time to provide feedback we really appreciate it.
I'm so pleased to hear you found our Serum gentle on sensitive skin whilst leaving your skin with a healthy glow and less wrinkles :-)
Our goal, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning and its great that you are both using it too.
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Happy 64 year old lady
I’m a 64 year old lady, I’ve used a lot of expensive serums, and can honestly say I will definitely be using Mend serum In the future 😊
October 23, 2020
Unprompted review
Reply from Mend
Hi Jackie,
Thank you so much for taking the time to provide feedback we really appreciate it.
I'm so pleased to hear you found our Serum a great addition to your skincare routine :-)
Our goal, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Great consistency
This is a great serum. It has a lovely consistency which sinks into your skin so easily. I love the glass dropper bottle which allows you to not put too much on. Would highly recommend.
October 10, 2020
Unprompted review
Reply from Mend
Hi Zak,
Thank you so much for taking the time to provide feedback we really appreciate it.
I'm so pleased to hear you found our Serum a great addition to your skincare regime :-)
Our goal, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Impressed
Vitamin C Serum - Compared various brands and variations on Amazon, looking for mens face care products / serums. In all honesty I chose Mend as they were one of the lower priced brands and had good reviews. Hadn't used any of their products before so wasnt sure what to expect, but I'm more than happy with my choice. Been using the product for just over two weeks now and I'm very impressed. My skin feels and visibly looks healthier, brighter, and more radiant. I have certainly noticed a difference as have the people I live with. I use the serum twice a day as part of my skincare routine. The value for money is another selling point, I bought the 60ml bottle and the price was so much cheaper than most other products. No complaints at all. Finally a special mention to Ruby from customer care / customer services. Quick to reply to emails, friendly and professional. Looking forward to trying their other products and serums. Mend, if you see this, can I politely request that you release a product that can turn a 33 year old, oddly shaped, slightly chubby male with a tragic receding hairline and patchy facial hair into a 23 year old male model with an athletic build and flowing locks. Appreciate it.
October 8, 2020
Unprompted review
Reply from Mend
Hi LT,
Thank you so much for taking the time to provide feedback and for your kind words about Ruby, which have been passed onto her.
I'm so pleased to hear you found our Vitamin C Serum leaves your skin brighter and more radiant whilst also being great value for money :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Sadly, we are still not quite there with the miracle serum that you mention but rest assured we will not give up our quest ;-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
Clearer, younger looking skin in weeks!
Having spent years searching for a product to hydrate, even skin tone and minimise acne scarring, I approached Mend's Hyaluronic Serum with a healthy degree of skepticism.
4 weeks later, and others have commented that my skin looks fresher, more youthful, and overall more healthy. I have sensitive skin, and the serum does not sting or cause redness on application. Can not recommend it enough!
September 22, 2020
Unprompted review
Reply from Mend
Hi Jack,
Thank you so much for taking the time to provide feedback.
We really do appreciate it.
I'm so pleased to hear you found our Hyaluronic Acid Serum, kind on sensitive skin, and you have received compliments about how much your skin looks fresher and more youthful :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
I've neglected my skin for years
I've neglected my skin for years, but during lockdown, a friend suggested that a >5 minute morning routine would make a dramatic difference.
Saw MEND and it's doing exactly that, already seeing results and my mum told me I look healthier! (classic mum compliment!)
The contribution to a mental health charity was the icing on the cake 5* for these guys - keep it up!
September 7, 2020
Unprompted review
Reply from Mend
Hi Daniel,
Thank you so much for taking the time to give us your feedback we really appreciate it :-)
I am really pleased you found our serum is improving your skin so much. Its amazing how that 5 minute routine, with a great product, can really make a difference to how radiant your skin looks isn't it?
This especially pleases me as our goal is for you to have great skin without having to spend hours in front of the mirror....and if we make you (or your mum :-) happier in the process then our work here is done!
Thank you again and please keep in touch and let us know if you need anything else.
Best Wishes
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
I am new to Mend and so far I am very…
I am new to Mend and so far I am very pleased with the results. Both serums sink into my skin quickly leaving it feeling hydrated and smooth. As someone who has very sensitive skin, I really appreciate these serums as other vitamin C serums I've tried always cause me to break out. Would highly recommend!
August 26, 2020
Unprompted review
Reply from Mend
Hi Rehan,
Thank you so much for your feedback we really appreciate it.
I am so pleased you have found both our Hyaluronic Acid and our Vitamin C Serum leave your skin feeling hydrated and smooth :-)
Our goal, after all, is for you to have great skin without having to spend hours in front of the bathroom mirror each morning.
If we can make you happier in the process, our work here is done :-)
Thanks again for your order and please don't hesitate to get in contact if you need our assistance in the future.
Cheers,
Matt
Matt Hughes
Mend Skincare Support
"Quick and simple anti-ageing skincare in 60 seconds or less."
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