While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No way!!!!

No way!!!!! I ordered 5 products, and received 5 but 2 of them were wrong products, so 2 items missing from my order. Those 2 wrong-delivered items were not my size. I contacted them, told them to send me the 2 missing items and direct me to deliver them the wrong items sent to me. The answer was - keep the products and refund only a part of my order, 24$ instead of 52 - this was the total amount of the missing items. I told them I don`t need those two wrong items, I don`t need a refund, don`t want the money, I only want the missing products. There was no way I could deal with them, they kept their version. So, stay away.
And, besides this, the quality is not as it seems to be in those pictures, it is much lower.
Order 00078886.

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered from them once before received…

Ordered from them once before received package, quality isn’t the best but what do you expect for these prices. 2nd order haven’t received yet and cannot track or locate items. I would say pass and get clothes somewhere else.

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

Low Quality

Ordered 10 items... of the 10, only 1 vaguely resembled the quality, material, style as show in the photos of the website. All 9 others were of extremely poor quality, and the materials were largely synthetic rather than linen. The customer service agent who answered the phone was helpful and processed my return. However they would not pay for the return shipping despite the deceptive advertising. Fingers crossed i actually get my money back. One gets what one pays for, and these items are very inexpensive for a reason.

August 6, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM: Ordered 30 may, on week later still no tracking

Ordered 30 may, payed, got a tracking code, but as of today tracking ID LV781157566CN on USPS does not have a package... label created but no package received... one week seems very long and I mailed service at menfrog.com without getting a reply, not even a ticket number response.
In the paypal order email the seller is not menfrog but
ORDERPLUS INTERNATIONAL LIMITED
service at qysparkle.com
Which is also a wierd as qysparkle.com domain is available for purchase.
Googling some more seems that Orderplus company is a chinese scam:
paypall: ORDERPLUS international limited td-p 2535643

May 30, 2023
Unprompted review
Show reviews in all languages. (11 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look