Still waiting for a refund!
I bought a jacket from menlook, it was a great price and speedy delivery, however it did not fit. So I sent it back the next day and ordered the correct size (which cost me £40 extra!). This was early February. The return made its way to France and the status of my account says 'refunded'. However I have NOT been refunded. I have contacted the company several times, the last time they bothered to reply they fobbed me off with an excuse that their payment system was down. The last email I sent didn't even get a response. Avoid using this company unless you want lots of hassle and annoyance. I will be taking legal action.



