A brilliant service that menopause care offer. The time for the appointment is brilliant as your story is listened to, and then a plan laid out (with back ups of things don’t quite go to plan!). Wor... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Finally a doctor who listened, validated and even diagnosed other issues I'd been having for years. Not rushed, not trying to get extra money. If you're considering using Menopause Care I would defini... See more
Company replied
After an initial assessment I scheduled an appointment with one of the doctor specialists. I felt listened to with empathy at last. My GP did not support my request for HRT because of my age and... See more
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I could be more please with my appointment with Dr Nightingale. This was the best decision I’ve ever made concerning my health. Dr Nightingale Listened very carefully and also taught me a lot. I am so... See more
Company details
Written by the company
Founded by Dr Naomi Potter, co-author of award winning 'Menopausing' with Davina McCall. We are a team of Menopause Specialist Doctors passionate about providing evidence based, holistic perimenopause, PMS, weight management and menopause care. We see patients via both online appointments and we have a face to face in clinic in London locations, plus Sheffield, Glasgow, Colchester, Wilmslow and Durham. All our doctors are British Menopause Society registered. In addition to their expertise in treating menopause. In addition they have special interest in Histamine, POI, PMS, PMDD, Anxiety, Migraine, Breast cancer, Thyroid disease, nutrition, lifestyle, weight loss including GLP1 medication (Mounjaro, Wegovy Ozempic) all in relation to hormone changes. We use body identical hormone therapy as recommended as gold standard therapy by the British Menopause Society. We are CQC registered so you can be reassured we are practicing according to guidelines for safety and efficacy. You can be seen in the comfort of your own home without the need for a referral. After your consultation you can expect a prescription to be couriered to you at home and we then provide ongoing care as much as you require. We also offer allied serviced in the form of a dietitian, nutritionist CBT , hypnotherapy and sleep therapy. Please visit our website for more information as well as a free comprehensive guide to menopause.
Contact info
Company HQ (note no clinics held here) : Bronze Building , Level 1 105 Sumner Street , SE1 9HZ, London, United Kingdom
- 0208 164 4090
- info@menopausecare.co.uk
- menopausecare.co.uk
Women's Health Clinic
4.8
Excellent
357 reviews
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Replied to 100% of negative reviews
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My experience with Dr Melissa Rasouli…
My experience with Dr Melissa Rasouli was wonderful. She was compassionate, knowledgable, and kind in helping me untangle a complex hrt issue. I would recommend her highly.
April 17, 2026
Unprompted review
Reply from Menopause Care
Thank you for your lovely feedback. We are delighted to hear that Dr Melissa Rasouli was able to support you with such care and expertise, especially with a more complex HRT issue. It’s so important to feel listened to and understood, and we’re really pleased this was your experience.
Dr Elphinstone was absolutely lovely
Dr Elphinstone was absolutely lovely. I felt listened to and by the end of our session, I felt a whole lot better.
I would recommend her to everyone.
April 8, 2026
Reply from Menopause Care
Thank you for your kind words. We are so pleased you felt listened to and left your consultation feeling reassured. We really appreciate your recommendation.
Reply from Menopause Care
Thank you for taking the time to leave a review and we are so glad you found it helpful.
Reply from Menopause Care
Thank you for taking the time to leave a review. We are glad you found the service efficient and we look forward to seeing you again for your review.
Great service
It's still early days, but my overall experience with Menopause Care has been very positive so far. Professional, very supportive and prompt. I would recommend the service to others.
March 16, 2026
Reply from Menopause Care
Thank you for your kind feedback. We are so pleased to hear that your experience has been positive so far and that you have found the service professional, supportive, and prompt. It is great to know you would recommend us, and we look forward to continuing to support you on your journey.
So thankful for the advice I was given by menopause care genuine helpful women who care about women going through menopause good job
After receiving zero support from my GP surgery, my NHSGP surgery I came across menopause care a few months ago and spoke to Jane who was absolutely wonderful. She helped me to get progesterone and oestrogen initially I was told I couldn’t get progesterone but then I ended up in hospital because of severe dehydration because of menopause hyperhidrosis diabetes and medication for brain disease and ever since I started to take the progesterone the sweating has eased by 85% thank you so much menopause care. I cannot wait to book a consultation with one of the Doctors Janine is amazing and deserves 25,000 stars.
April 9, 2026
Unprompted review
Reply from Menopause Care
Thank you so much for sharing your experience, and we are truly sorry to hear how difficult things have been for you.
We’re really pleased that Jane was able to support you and we’re glad you felt listened to and supported at a time when you needed it most.
Your kind words mean a great deal to the team, and we look forward to supporting you further when you book your consultation with one of our doctors.
Wishing you continued improvement and better health ahead.
Dr Amy Lewis has been working with me…
Dr Amy Lewis has been working with me to find the right HRT dose. She is very approachable and always answers my queries. It is so good to have consistent care with one person and feel listened to.
March 17, 2026
Reply from Menopause Care
Thank you for your kind feedback. We are so pleased to hear that Dr Amy Lewis has been able to support you in finding the right HRT dose and that you feel listened to and well cared for. Continuity of care is very important to us, and it is wonderful to know this has made a positive difference to your experience. We really appreciate you taking the time to share this.
To have somebody to talk to who is…
To have somebody to talk to who is informative and so friendly was wonderful. So I think they are doing an amazing job. I really enjoyed chatting to Jane, she was so caring and helpful.
April 8, 2026
Unprompted review
Reply from Menopause Care
Thank you for your kind words. We are so pleased you had such a positive experience and found the support both helpful and reassuring. We will pass your lovely feedback on to Jane.
Fabulous service
Fabulous service. I was seen the same day and prescription received a few days later. Very kind and caring and super informative. Thank you ☺️
March 24, 2026
Reply from Menopause Care
Thank you for your kind feedback. We are so pleased you found the service prompt, informative, and supportive. It is a pleasure to be able to help.
I had an amazing discovery call with…
I had an amazing discovery call with Jane James at Menopause Care and can't recommend it highly enough. Jane is warm, understanding and empathetic and I felt heard and validated. I've now signed up to the Dr subscription plan and have my first consultation in a couple of weeks - thank you Jane!
April 1, 2026
Unprompted review
Reply from Menopause Care
Thank you so much for your lovely feedback. We are delighted to hear how positive your discovery call with Jane was and that you felt supported from the start. We look forward to supporting you in your upcoming consultation.
Discovery call
I had a discovery call with Jane which really helped me decide my next steps. I then saw Dr Helen Fleet, who has been amazing. Honestly, one of the best investments I’ve made – I’d highly recommend a private menopause specialist and an initial free call with Jane. Thank you Menopause Care. KH
March 26, 2026
Unprompted review
Reply from Menopause Care
Thank you so much for your lovely feedback. We are delighted the discovery call helped guide your next steps and that your consultation with Dr Fleet has been such a positive experience. It means a great deal to us that you would recommend our service.
Affordable specialist menopause support personalised
Amazing approach, where finally you receive a personalised approach and care for your menopause journey!
So glad I found Menopause Care, the doctor looks at the whole picture and being able to pay monthly is really helpful.
March 17, 2026
Unprompted review
Reply from Menopause Care
Thank you so much for your lovely feedback. We are delighted you have found our personalised approach helpful and that our monthly option makes things more accessible. It means a lot to support you on your menopause journey.
I felt valued and listened to
I felt valued and listened to. I know I will get the right care. I was given clear advice on what blood tests to have and my follow up appointment has already been booked.
March 11, 2026
Unprompted review
Reply from Menopause Care
Thank you for your kind words. We are so pleased you felt listened to and supported, and that you have a clear plan in place. We look forward to continuing your care at your follow-up appointment.
Great service
Quick appointment, great communication, great knowledge and was àble to help immediately and make changes. I wish my usual GP was this good.
March 20, 2026
Reply from Menopause Care
Thank you for your lovely feedback. We are so pleased you found the appointment quick, clear, and helpful, and that we could make a positive difference straight away
Amazing got a on line appointment…
Amazing got a on line appointment within 4 hours which I really needed. Letter went to GP feel very supported. Yes it costs money but well worth the time, the Experience of the GP was fantastic , she suggested several things to help with my symptoms and I feel much better and have a plan in place.all information was sent to my GP and prescriptions sent as well. I will be booking another appointment for 3 months
March 13, 2026
Reply from Menopause Care
Thank you so much for your kind feedback. We are really glad we could support you quickly when you needed it most. It’s great to hear you felt listened to and now have a clear plan in place. We look forward to supporting you again at your follow-up appointment
I don't know why i waited so long to get help
I had my first consultation with Dr Knightly last friday and I can't tell you already the difference that it's made. She increased my Progesterone and my mood and ability to function has improved vastly in such a short space of time. I really down know why i waited so long.
March 20, 2026
Unprompted review
Reply from Menopause Care
Thank you so much for sharing your experience. We are so pleased to hear that your first consultation with Dr Nightingale has already made such a positive difference for you. We are really glad to be supporting you on your journey, and we will be here every step of the way to help you continue feeling like yourself again.
Felt listened to
Felt listened to, straightforward conversation with the doctor across the table, efficient prescription and medication delivery afterwards.
March 9, 2026
Reply from Menopause Care
I felt listened to throughout, with a clear and straightforward conversation with the doctor. The prescription process was efficient, and the medication was delivered promptly afterwards.
Dr Cawley
I have had three face to face appointments to date with Dr Laura Cawley at the Sheffield clinic and cannot recommend her highly enough! I felt listened to and she has provided me with clear and compassionate advice. She signposted me to another healthcare professional who has also proved invaluable to my health and wellbeing. Thank you Dr Cawley and Menopause Care!
March 16, 2026
Unprompted review
Reply from Menopause Care
Thank you so much for your wonderful feedback. We are delighted to hear how supported you have felt by Dr Laura Cawley and that her care and guidance have made such a positive difference. It’s also great to know the additional support she recommended has been so valuable, we really appreciate your recommendation.
Everyone at Menopause Care is extremely…
Everyone at Menopause Care is extremely helpful and has always tried their best to meet my individual needs.
The doctor I saw was friendly, knowledgeable, compassionate and validating and helped get me on the right path.
I am extremely grateful to everyone at Menopause Care.
March 21, 2026
Unprompted review
Reply from Menopause Care
Thank you so much for your kind words. We are delighted to hear you have felt so well supported by the whole team and that your doctor was able to guide you in such a positive way. Your feedback means a great deal to us.
Thank you for making me feel heard
I couldn’t thank Jane and Helen Fleet enough, they have been amazing and so supportive. During the discovery call Jane was so friendly and answered all my questions, she helped guide me to the best person for my concerns. She has been a constant support throughout.
Being 35 years old has sadly resulted in a lack of support from NHS. Helen made me feel at ease and I felt heard.
Thank you all for everything!
March 4, 2026
Unprompted review
Reply from Menopause Care
Thank you so much for your kind words. We are so pleased Jane and Dr Fleet were able to support you and make you feel heard. Thank you for trusting us with your care.
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