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Mentalabs Reviews 1,021

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TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 902 reviews, reviewers had a great experience with this company. Customers generally find the tests well-organized, easy to take, and insightful, with clear and thought-provoking questions that help them understand themselves better. Many people appreciate the engaging content and the straightforward nature of the questions, making the overall experience enjoyable and helpful. However, some people were dissatisfied with the payment process and pricing, noting that the cost for results or subscriptions was not clearly communicated upfront. Reviewers mentioned unexpected charges for subscriptions after paying a small initial fee for test results, leading to frustration and issues with refunds. A few other people also felt that the website sometimes had loading issues or problems accessing results.

What people talk about most

User experience

People report positive experiences with the user experience. Many reviewers found the tests fast, insightful,... See more

Payment

Reviewers highlight negative aspects of payment. Many customers express frustration and dissatisfaction with... See more

Price

Consumers express significant dissatisfaction with the pricing structure, citing a lack of transparency. Many... See more

Subscription

Users describe negative interactions with subscription. Many reviewers report being automatically signed up... See more

Website

Customers had ambiguous experiences with the website. Many found it easy to navigate and understand, with... See more

Reviews shaping this summary

Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Autism

I liked those specific questions that were asked for the evaluation

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Deceptive Subscription Model, Buyer Beware

This company practices deceptive marketing practices. They lure you in with a $1 test, which is secretly a free trial. They will then charge you $40 subscription fee. In order to cancel, you must log in, which then "waives" the right to your refund (despite a 30 day guarantee on the checkout page). Do not give this company your money, time, or attention.

May 1, 2026
Unprompted review

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