I ordered an item advertised online by a company called Welltonex with address in Birmingham UK, email and phone number. When I had placed the order I could see the web address was with Shopify. The p... See more
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like most i trusted the "reviews" on facebook and ordered the dash cams as offered by them 5 weeks in, no delivery or indication as to when they might be able to. Plenty of polite emails to... See more
Some info regarding Mercaddes. After ordering and receiving the same information as everyone else I decided to do a bit of investigating. I have now found out that Mercaddes UK is run by a Paul John... See more
Oh dear I wish I'd read some reviews before using these jokers, I'm just glad I paid by credit card. Same as many other people ordered a month ago and no word on dispatch as yet, and I get the same c... See more
Company details
Information provided by various external sources
We’re not just an ecommerce software, Shopify is the best ecommerce platform that has everything you need to sell online, on social media, or in person.
Contact info
North Orange Street 1209, 19801, Wilmington, United States
- mercaddes-uk.myshopify.com
Beware, no response to promised refund requests due to non-delivery of roadcams
Same as previous reviews, canceled order for roadcams in September after I was informed supply was depleted and they could not provide new delivery date. Was promised refund 6 weeks ago, still waiting after 4th request.
October 7, 2017
Unprompted review
Beware
Beware! Do not buy from this company. I requested a refund after they informed me the items were not in stock. The refund to date has not been given and they will not answer emails.
Forced to report to Trading Standards.
October 5, 2017
Unprompted review
Mercaddes LTD awful customer service
Purchased a dash cam from Mercaddes LTD on Spotify. The deal included 1 dash cam and a second free for £90.90. Great for my wife and I. However, the company took the payment then we heard nothing from them for around a month. Chased up and they said the deal was more popular than anticipated but they would ship when they got more in. I asked them to refund as they had no idea when that would be. They agreed to cancel the order but did not refund. Repeated requests for a refund were ignored.
Luckily I had paid by paypal. I was only able to get my money back when I opened a dispute with paypal and escalated to force payment. Absolutely appalling buisness practice. Do not trust this company. You would be lucky to receive any products you order and will only get a refund if you use PayPal or similar.
September 16, 2017
Unprompted review
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