⚠️ WARNING TO ANYONE BANKING WITH BANK OF AMERICA OR ANYONE WHO IS CONSIDERING THEM AS A FINANCIAL INSTITUTION ⚠️ I was a Bank of America customer for more than 10 years. During tha... See more
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after being with Bank of America the bad is more than the good taking in consideration they are playing with my money doing bank transactions in ways we the card holder ignores ..... Bank of America i... See more
Bank of America has been my chosen bank for years. I tried to go to Navy Federal Credit Union but they made me jump through hoops. BOA's apps work. Quicken imports work. The website works. Way be... See more
I needed to submit "customer removal" documents, to take my name off of a relative's checking and savings accounts at BOA. The documents require a notary, and were time sensitive. I called the branc... See more
Company details
Information provided by various external sources
What would you like the power to do? For you and your family, your business and your community. At Bank of America, our purpose is to help make financial lives better through the power of every connection.
Contact info
North Tryon Street 101, 28202, Charlotte, United States
- merch.bankofamerica.com
2.1
Poor
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Horrible service
Horrible service. Ruined my credit and mortgage. Lost my money and they could have cared less. run from them !
January 16, 2021
Unprompted review
I got some solid help yesterday quickly.
December 16, 2020
Unprompted review
Bank of America...Once again!
Once again, BofA has shown me that I need to change banks for my businesses! Just when I thought their service could be no worse than it is they do something to cause me to re-evaluate my opinion!
This afternoon depositing checks in a BofA ATM one of the checks was misread, indicating an amount less than what was on the check. I go in to the branch to inform the branch manager of the error. Believe it or not the BRANCH MANAGER did not even have the courtesy to get up from her desk, she looked at me and told me to call customer service! UNBELIEVABLE!
So, I will be changing banks!
My suggestion until enough people stand up against these large financial concerns will we ever receive true customer service!
March 11, 2020
Unprompted review
0’level of customer service
0’level of customer service . Shame that bank use the name of America. And disgraceful for banking experience!!
February 3, 2020
Unprompted review
If you want to your business get shuted…
If you want to your business get shuted down because of merchant service , you definitely should choose Clover go in combination with Bank Of America !!!
This is just ridiculous, they was HOLDING all our funds for 15 days WITHOUT MAKING ONE CALL!!!!
After that they took a deposit of 10.000$ because transaction are 'risky' and after a week we have a hold of 22.000 AGAIN !!!\
Im trying to reach them, but no one is answering on more than 50 calls at least to talk with business owner that show them a trust for choosing them to run his business !!! AND THEY ARE DOING THEIR BEST TO SHUT HIM DOWN !!!
EVEN IF YOU ARE CRAZY , DO NOT CHOOSE BANK OF AMERICA!!!
CHRIS FROM SECURITY DEPARTMENT IS SO NOT REASONABLE!
NOT GIVING A S*** ABOUT OUR BUSINESS AND OUR EMPLOYEES !!!!!!
September 10, 2019
Unprompted review
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