Merchize makes great AOP products! I ordered an AOP long sleeve t shirt and was blown away by the quality, super cool fabric, very soft and breathable, high quality print, and the shipping was only ab... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As a smaller Shopify brand, I really value the level of support Merchize provides. I don’t feel ignored or treated like a low-volume seller. Every question I ask is answered clearly, and the team is... See more
Company replied
Recently, I ordered a sample of the AOP Satin Short-sleeve Pajamas Set from Merchize to check the quality and processing time, and overall, I’m impressed. Production took about 2 days, and shipping to... See more
Company replied
I sell stained glass suncatchers and Merchize has been nailing the quality. My designs look beautiful and my customers are thrilled with what they're getting. Their support team is amazing too - quick... See more
Company replied
Company details
- e-Commerce Solution Provider
- also in
- Clothes and Fabric Manufacturer
- Print Shop
- Printed Clothing Store
- Prints and Signs Store
Written by the company
Merchize is a technical-first global print-on-demand company, top 10 Print on Demand Companies recognized by Forbes Advisor in 2025. We providing nearly 1,000 unique custom SKUs, and trending POD products. Backed by a self-managed global manufacturing network spanning Vietnam, the United States, Europe, the United Kingdom, Australia, and China, we offer 30–50% lower base costs, ensure high-quality manufacturing, fast fulfillment, and seamless scalability for sellers. Whether you're an independent creator, solo seller or an established brand and top-tier print on demand merchants, Merchize gives sellers transparent platform, simple tools, expertise, production infrastructure & global fulfilment services to turn your ideas into thriving online businesses on Amazon, Etsy, Tiktok Shop, Shopify or your own storefront. No MOQ No subcription Affiliate Program for POD content creators with up to 19% on commission for 24 months Processing Capacity: 100,000 orders daily Manufacturing Footprint: A primary state-of-the-art Vietnam factory exceeding 70,000 sq. ft.& a strategic U.S. hub in Grand Prairie, Texas Global Logistics: Providing fulfillment and shipping services to over 180 countries and territories
Contact info
29 Nguyen Co Thach, Tu Liem, Ha Noi, 10000, Hà Nội, Vietnam
- marketing@merchize.com
- merchize.com
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Merchize.com
Great experiance so far. Very Good support
I started using Merchize maybe 3 months ago for my business. I'm located in the U.S. and have some samples and products from them.
I can tell you that support was good even with the time difference. They tried to help, explained as much as they could, and replied as soon as they could.
I got an Apron, a Dog Bone Christmas Stocking, and a Photo Frame lightbox. It didn't take much time to deliver them—around two weeks with production, which is great for me. The print was very nice and crisp on the Apron and the stocking. The photo frame works great, too. I love the many colors that I can use. The wood for the frame is not the best, but for the pricing, it's worth it.
So far great experience. And they always add new products which I really like.

Reply from Merchize.com
Product Review
Hello Guys,
this is the HoldMyKeys Store Owner.
I ordered 2 Sample Wooden Key Holders from Merchize. I am very happy with the quality of the product. Additionally my personal customer support (Aimee) is very very good and fast.
Unfortunately, one of my orders was slightly damaged. Maybe it was the shipppers fault. However, Merchize didn't make a big thing out of it. They immediately offered me a replacement or refund.
10/10 Customer Service
8/10 Delivery Time
7/10 Cost
I definetely can recommend Merchize :)

Reply from Merchize.com
Very fast customer service
Very fast customer service, prompt and polite. Shipping is a bit slow but not bad, about 2 weeks to Poland. The ornament quality is nice. I love the ability to use a custom brand kit as that makes my shop look more professional and put together. The print quality is quite nice as well. I wish their software would inform us of issues with the designs before printing them but besides that, pretty good i think.

Reply from Merchize.com
Unbelievably horrible quality
Unbelievably horrible quality. I ordered a Louis Vuitton phone case for iphone15. Shipping time was reasonable, however, the case is so ugly I will not use it! They have a no return policy unless the item is damaged. The only damage is to my eyes!
Best POD business
Great products, good customer service and easy to use!

Reply from Merchize.com
Merchize offers unique products at fair price
PROS
I’ve ordered samples of several
products and all have been printed and fabricated well.
No customer complaints about products shipped.
Great customer service
CONS
Requires good knowledge of photo editing to create templates and mockups ( this is fine for me but not for beginners)
Extremely slow shipping
Products I love
Hawaiian Shirts are inexpensive, but made very well in vibrant colors.
Night light is amazing and a unique addition to stores
Ornaments are all fairly priced and manufactured well.
In the end, my only complaint is slow shipping but the number of unique products and quality outweigh that.

Reply from Merchize.com
Unorganized, Nothing Works.
Messy and unorganized system. It will waste your time and mental energy. Nothing works here, it's all broken. The system is not scalable at all. Many products with similar attributes but small differences (like made in china, vietnam, usa - or with pocket, without pocket etc....) and you will never know which one they will choose to send to your customers. It's a guessing game every time. I ordered a sample and it was crap. Merchize is trash.
The items ordered take to long to be…
The items ordered take to long to be delivered.
Good
So far I'm really happy with Merchize.
Just received some samples and the quality of the products is amazing, the colors are vibrant, the prices are also very good.The support team are also very helpful.
The only thing I struggled a bit was getting used to their platform, is not very easy at first compared to other sites to find and edit products, but over all I'm happy with my experience.

Reply from Merchize.com
I'm pretty satisfied by Merchize's…
I'm pretty satisfied by Merchize's services and products by far. I just got sample from them and the product is of good quality. I'm also interested in listing more products from them (which are very potential and unique)!
Support team is very helpful!
Amazing quality products
Initially, I was a bit skeptical about using them as I didn't see their actual products until I took a chance and published a couple of products on my store. When I got a couple of orders, I chatted with their customer support on Facebook messenger or WhatsApp to assist me in placing manual orders as these were custom products. Customer support is outstanding and I even asked them to send me actual pictures of the product once they are printed before shipping.
I was amazed to see the print quality of the products and the stitching or the branding they provide is exceptional.
It's been more than 2 months now and I have added more products to my store as they offer a wide variety of POD products. I am a happy customer as I got some great reviews on my store on the quality and my designs look really great. Kudos to the whole team. Thank you for the amazing products.
It was pretty good
It was pretty good, great products and customer services.
Nothing to complain
Smooth process, affordable price, and extremely supportive service team. Cant think of anything to complain about!
Great Experience!
I ordered a pocket tee, a phone case and blanket. Want to say the quality of its was great. I love these products. Great selection of different types of products at affordable prices! The seller Merchize was fantastic. They provided the tracking and when to expect my items. The service was fast. Will def order again and again!!!
WORST EVER
I’m really sorry, but after two months of experience with them, I just recommend anyone that want to have mental peace, good running business and working with provider you can trust,
DONT DO THAT TO YOURSELF.
Super super slow shipping time,
Tracking numbers never updating,
The worst customer service.
Gifts hasn’t arrived to clients for Christmas and the response from the team was “Tell them to wait”.
NO WAY IN HELL
No! DO NOT ORDER FROM HERE ITS BAD ! Got a custom piece and half my son it cut out of it
The best customer support team
Words cannot explain how much I love Merchize! I've been ordering from Merchize in the past 4 months. Their products' quality is excellent and the price is reasonable with fast turnaround time. Shipping is quite fast too as compared to other P.O.D. suppliers. considering the shipping distance.
I'd like to especially congratulate the support team ladies Grace, Kim, and Trang in the Messenger group for doing a terrific job and providing excellent customer service. They genuinely listened and wholeheartedly helped me resolve issues every single time. They devote their time even outside working hours when I really need help. We are more like friends now (not sure about them, but that's how I see it), and have surpassed our level as business partners.
I am looking forward to growing my business with Merchize together!
How do I find out where my order is I…
How do I find out where my order is I ordered 3-D parrot Coming through window Have not received it or any information on it how do I find out where is
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






