Mercland Sales - CLOSED Reviews 

259
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I turned up to Mercland without an appointment to look at an E350. Despite being busy, Ujwal was very accommodating. I even got a decent coffee! After placing a deposit on the car, I reattended the de... See more

Rated 5 out of 5 stars

Have just purchased a third time from Mercland. As usual outstanding service and car . Whilst servicing and preparing the cls ready for my collection they saw that the brake discs and pads did not m... See more

Rated 5 out of 5 stars

From reserving to viewing and delivery every thing was great. The car was exactly as described looks like a new car. The attention to detail is really good, and I was pleasantly surprised to find it h... See more

Rated 5 out of 5 stars

They understood what I wanted as far as condition of the car and went to great lengths to ensure this was achieved. They also explained what preparation work would be done on the car and confirmed thi... See more

Company details

  1. Car Dealer

Written by the company

NOW CLOSED


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

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No recent history of asking for reviews

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4.3

All reviews

(259)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was a great experience from…

Everything was a great experience from the start.No pressure selling,very helpful staff.Car was delivered to my home address in great condition valeted brilliantly.And perfect driving,I am very happy with my car and know if I have any problems they will be very helpful in sorting them out.

May 21, 2024
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Reply from Mercland Sales - CLOSED

Thanks so much for the kind words!

Rated 5 out of 5 stars

Service is everything

From the beginning to the end the service is been first class, communication and quality of product is been of the highest level, I would highly recommend anyone using mercland to purchase there next car.

May 22, 2024
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Reply from Mercland Sales - CLOSED

Thanks so much for the kind words!

Rated 5 out of 5 stars

Salesman non pushy

Salesman non pushy, got to veiw car before prepared ,which I liked ,things like wheels wanted a bit of a refurb, and new discs and pads wanted replacing, which on delivery, were done ,so well pleased, delivered to my home, by a very nice gentleman, all paper work supplied, and correct , so very pleased with service ,thanks

May 21, 2024
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Reply from Mercland Sales - CLOSED

Thanks so much for the kind words!

Rated 5 out of 5 stars

Marvellous Mercland

Very friendly, knowledgeable and efficient. Gave us good advice and wasn't pushy. On the day of collection everything was ready so wasn't waiting for anything. The whole team were friendly and couldn't do enough for you. This is our second car purchased from them and would always come here first to see if they have what we are looking for. Thanks for everything mercland.

May 18, 2024
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Reply from Mercland Sales - CLOSED

Thanks so much for the kind words!

Rated 5 out of 5 stars

ML 350

Bought this remotely as I had faith in Mercland’s reputation and although only just driven back from London to Brighton all is above expectation. Everyone I dealt with was prompt and helpful with queries and the process , including delivery was smooth.
So far a happy customer!

May 16, 2024
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Reply from Mercland Sales - CLOSED

Thanks so much for the kind words! We really appreciate it!

Rated 5 out of 5 stars

Great service

Really really good
Very good service and very friendly
Thank you

May 14, 2024
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Reply from Mercland Sales - CLOSED

Many thanks for your kinds words, we're so happy to hear you enjoyed your experience with us!

Rated 5 out of 5 stars

Buying a used Mercedes

The car I purchased has had new tyres and a full service and polish with no expense spared by Mercland. The car was delivered free of charge to my home address in immaculate condition. Vish is honest, straight forward and has delivered on his word. I would recommend these guys when purchasing a used Mercedes

May 13, 2024
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Reply from Mercland Sales - CLOSED

Thanks so much for the kind words! We really appreciate it!

Rated 5 out of 5 stars

Mercland are the goats

Mercland are the goats. They know Mercedes and the price to sell. Best in the game. My e350 drives like a dream and full disks and seat refurb prior to handover. Highly recommend these guys.

May 10, 2024
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Reply from Mercland Sales - CLOSED

Thanks so much for the kind words! We really appreciate it!

Rated 5 out of 5 stars

E220 convertible

Called about a Mercedes E class convertible advertised but was told they hadn’t taken delivery of it yet but took my details down and said they would call me as soon as they had it in. True to their word, they called me a few days later telling me they had it and I could view and test drive. I was a little nervous when I arrived as the car hadn’t gone through full preparation yet. After testing the car and agreeing to buy it, it went through full preparation and could not have been happier with the results. Our car looked perfect and was exactly what we were after. Advice to any customer, discuss with them what your expectations are. If you have realistic requests they are very helpful to ensure you leave with your car in the best state achievable. Staff were very friendly from start to finish, even after the sale when I called for some advice about our new car. Great place to buy a car from.

May 8, 2024
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Reply from Mercland Sales - CLOSED

Thanks so much for the kind words! We really appreciate it!

Rated 5 out of 5 stars

Very good service

Very good service, even had a pizza made for us! (Not a usual thing I think)
Completed sale efficiently, thanks 👍

May 4, 2024
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Reply from Mercland Sales - CLOSED

Many thanks for your feedback; we're glad you enjoyed the pizza as much as your new car!

Rated 5 out of 5 stars

Looked to change our car and came…

Looked to change our car and came across Merclands on Autotrader. We noticed that thier prices seemed to be very competitive. We reserved a C class model and went to to visit Mercland 130 miles away.

We were amazed on how many cars there were to consider.
We test drove our reserved car and were more than happy with it, so decided to purchase it.

We dealt with Tony and Vish and they were very helpful with the complete deal.The delivery took a little longer as the registration plate had to be transferred from our part ex. But was all sorted out by Vish and delivered to our home address in a matter of 12 day's.

I would recommend Mercland.

May 8, 2024
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Reply from Mercland Sales - CLOSED

Thank you so much for your kind words and confidence in us, we hope to see you again soon!

Rated 5 out of 5 stars

5 star service

Great service from the moment we walked into the dealership to the time the vehicle was delivered. My father who was with me is difficult to impress but in this case he was and has recommended mercland to friends and neighbours and this was even before the car was delivered.

May 8, 2024
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Reply from Mercland Sales - CLOSED

That's lovely to hear, thank you so much for recommending us and taking the time to leave feedback!

Rated 5 out of 5 stars

Great experience

Very efficient easy to deal with company with a good selection of vehicles ..
The vehicle I purchased was bought blind I went on information received from merc land and it was correct..
on the day of purchase I then drove the car straight away to south of France with no problem..

May 6, 2024
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Reply from Mercland Sales - CLOSED

Thank you so much for leaving feedback, we're happy to hear your leap of confidence in us paid off!
All the best for the future!

Rated 1 out of 5 stars

WARNING DO NOT BUY FROM THIS PLACE!!!

WARNING DO NOT BUY FROM THIS PLACE!!!! I done a part exchange nearly 8 weeks ago they said they would sort all my finance out with my other finance company I.e my settlement figure which I provided I been chasing them every week keep fobbing me off saying it’s with accounts now the thing is they have sold the car and re financed it so there is 2 finances running on the same vechile which I have been indicated it’s FRAUD!!!!!!!!!

May 7, 2024
Unprompted review
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Reply from Mercland Sales - CLOSED

Dear Sir, there was some issues with your old finance that were resolved as soon as we could. This has not affected you in any way and we have resolved the matter. I do apologise for any inconvenience caused, however there was never any issue.

All The best!

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