Merit Mushrooms Reviews 

214
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally fresh, high-quality products and express delight over the remarkably fast delivery service that ensures orders arrive on time. Furthermore, many people find the mushroom growing kits incredibly easy to set up and maintain, while also appreciating the impressive variety offered for culinary and health reasons. However, some reviewers were not happy with occasional delivery disruptions and the setup of the packaging. A few customers reported receiving soggy, rotted, or mouldy mushrooms because moisture became trapped inside the wrapping when packages were delayed or left out.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the delicious taste, high quality, and... See more

Quality

Users describe positive interactions with quality, expressing deep appreciation for the fresh, delicious... See more

Delivery service

People report positive experiences with delivery service, frequently praising prompt arrival times and quick... See more

Order

Clients share positive opinions on order, frequently praising the prompt delivery, excellent quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered both a growing kit and fresh mushrooms now and both have been great. Watching the magic happen with the easy to use growing kit and then harvesting our home grown pink oyster mushrooms.... See more

Company replied

Rated 5 out of 5 stars

Extremely happy with my mushrooms! King Oysters, Maitake and Pink Oysters - all delicious. They arrived promptly, beautifully packaged and super fresh. Will be ordering again for sure!

Company replied

Rated 5 out of 5 stars

Second order from Merit Mushrooms - They deliver quickly and are very helpful if you need to ask advice. I will most certainly be back for more - my first order for a King Oyster mushroom fruiting bl... See more

Company replied

Rated 5 out of 5 stars

I ordered a few ready to fruit blocks in the past and all blocks are always high quality producing great mushrooms. This order came extra fast so waiting now for lion's mane mushroom to appear. Highly... See more

Company replied


Company details

  1. Farm

Written by the company

Merit Mushrooms is a small, quality-focused gourmet mushroom producer that grows fresh mushrooms that are picked for the customer alongside selling other mushroom growing products.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

214 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(214)

69 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great!!!

Great!! Pricing is decent, delivery was fast, my mushrooms were beautiful and delicious. Excited to buy again :D

April 30, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Barbara,

Thank you so much for your review! We are really glad to hear about your positive experience. We look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

My Nameko mushroom order

The website was easy to use and my mushrooms arrived on time and in perfect condition.

April 27, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Tim,

Thank you so much for your review! We're glad to hear that you had a great experience shopping with us!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Very good

Very good
Thanks

April 4, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Marco,

Thanks so much for your review! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Lions Mane Mushroom Kit

I bought a Lions Mane mushroom kit as a gift for my husband. It was great watching them grow and the mushrooms were delicious. We are now onto our second harvest and have bought the Pink Oyster kit to try!

April 7, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Kat,

Many thanks for your review! It's great to hear about your second harvest and we hope you will grow even more harvests!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Best I've found

Always great mushrooms & delivered quickly.

April 7, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Fran,

Thanks so much for your review! We take pride in our quality and quick service!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Mushroom Heaven

What fab produce. The mix was great and I had a meal planned just as soon as they arrived
Will be ordering again very shortly

April 5, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Ann,

Thank you very much for your review! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Always fresh mushrooms

Always fresh mushrooms, prompt pick up arrangements. Good customer service.
Keep going back for more👍🏽

April 4, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Elle,

Thanks so much for your review! We are super glad to hear that you had a great experience with us! We look forward to being of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Merit mushrooms are an excellent…

Merit mushrooms are an excellent organisation. Thank you

April 7, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Lawrence,

Thank you very much for your review! We always try our best to satisfy our customer's needs!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Mushrooms packed with care.

Mushrooms packed with care.
Arrived within time frame given.
Top quality products.
I don't do social media, if I did I would give you a great review.

April 4, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Yvonne,

Many thanks for your review! We appreciate you taking some time to give us a review and we are glad that you had a great experience with us!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Really good items nice and fresh and…

Really good items nice and fresh and despite my issues if royal mail was nothing to do with Merit Mushrooms would buy from agian and again!!

April 5, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Paul,

Thanks so much for your review! We always endeavour to offer the best service and products and we apologise if Royal Mail has caused you some issues! If you run into any quality-related issues in the future due to the courier, please let us know!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Great to deal with.

Great to deal with.. really good!!

April 4, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Tom,

Many thanks for your review! We are really glad to hear about your positive experience with us!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Wow!

Wow! Fabulous mushrooms that I never knew existed. Fast delivery as well. Many thanks

April 4, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Sarah,

Thanks so much for your review! We are really glad to hear about your great experience!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

I bought a growing kit which is coming…

I bought a growing kit which is coming along nicely. I decided to buy a mushroom selection box, which unfortunately arrived fairly beaten up and sweaty. I was offered a replacement which I decided to upgrade to another growing kit instead. The team are responsive and helpful.

April 4, 2024
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your review! We always do our best to pack the contents of orders as well as possible, however, sometimes even these contents may arrive in poor condition. When this does occur, we always try to make it up! Thank you!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Very happy to review

Very happy to review Merit Mushrooms after placing a first order last week delivery was quick and mushrooms were in fresh condition. The 2 mixed boxes were packed with varieties new to us will definitely be reordering and may even try a home grow kit when a favourite is discovered. Thanks, great product.

February 14, 2024
Unprompted review
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Janet,

Thank you so much for your review! We are really glad to hear that you had a great experience with us! We hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Best Quality

Best Quality. Great Service

August 1, 2023
Unprompted review
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Oliver,

Thank you very much for your review! We hope to be of service to you again soon!

Best regards,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Fantastic customer service and products

Fantastic customer service, resolved an issue for me very promptly and politely, the pink oyster kit just looks beautiful and very healthy, highly recommended and I'll definitely be back

March 1, 2023
Unprompted review
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi Aron,

Thank you for your review! We place our customers at the top of our priority list and we are very pleased to hear that we handled your issue in the best way possible!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Amazing mushrooms

The order arrived super fast, very good packaging, it had an ice gel pack to keep everything cool. And the mushrooms look amazing and very fresh.

September 21, 2022
Unprompted review
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Many thanks for your review! We always try to find great methods of packaging orders to keep up our freshness and quality!

Best,
The Family at Merit Mushrooms

Rated 5 out of 5 stars

Support local

Bit of confusion with my order but overall good service from start to finish and I was able to test some new to me varieties to ensure that no one in my house has sensitivities. Now I'm adding gourmet mushrooms to my diet that I had overlooked previously. Thanks!

August 15, 2022
Unprompted review
Merit Mushrooms logo

Reply from Merit Mushrooms

Hi,

Thank you so much for your review! We are very glad to hear that you had a positive experience with us and we hope to be of service to you again soon!

Best,
The Family at Merit Mushrooms

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look