Banner for Meroda Cosmetics

Meroda Cosmetics Reviews 

18,933
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Superb product! This does exactly what all the adverts and social media posts claim! Exact colour matching and coverage. Smells delicious and applies easily. SPF too! Fast delivery. I’m really de... See more

Rated 5 out of 5 stars

Love the foundation don't even have to think about colour when orderingbits. So easy to blend makes me look like I'm wearing makeup but in a natural way and can build it up when I need more coverage.... See more

Rated 5 out of 5 stars

Trying a new brand can always be tricky , but I love my new makeup . I bought the foundation which matches my skin tone perfectly . The mascara which is fabulous giving the lashes a great lift.... See more

Rated 1 out of 5 stars

Very poor quality product Not at all as advertised, was thick and caked on skin even using a very small amount and took several cleansing efforts to remove. It didn’t adapt to skin tone I looked... See more

Company replied

Company details

  1. Cosmetics Industry

Written by the company

Meroda Cosmetics is in 2021 opgericht in Nederland met één duidelijk doel: vrouwen in hun kracht zetten ongeacht de hoedanigheid waarin zij zich bevinden. Onze visie is om baanbrekende producten te ontwikkelen die de innerlijke schoonheid benadrukken en vrouwen in staat stellen om naadloos tussen verschillende rollen en situaties te bewegen. We streven ernaar om voorop te lopen op het gebied van innovatie en producten te creëren die niet alleen aan de hoogste kwaliteitsnormen voldoen, maar ook een grote impact hebben op het leven van de vrouwen die wij met onze producten mogen bedienen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(18,933)

5,442 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I tried the Changing Foundation with my…

I tried the Changing Foundation with my friends, and it was amazing. It feels so lightweight on the skin, as if you’re not wearing anything at all, while your face looks naturally beautiful. For our next purchase, we are also going to try the Eye Perfecting Shimmer Stick, and we’re excited to see the results.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

I have purchased a mascara by mistake…

I have purchased a mascara by mistake in May and contacted costumer service, that I would like to cancel my order. They said they can't stop the delivery and I just have to refuse the parcel once it will arrive. But it was left at my doorstep, so could not refuse it. I contacted costumer service and I was asked to send pictures of the unopened parcel, which I sent. They sent me a return label from fed ex, so I had to drive 30min away to the only fed ex office in Auckland, NZ. Since sending off the parcel back to Meroda Cosmetics, I asked for my money to be refunded. I keep getting the same response since over a month, that they still checking the parcel in order to send my money back. I am beyond frustrated, that they keep my $123.00 NZD since May.

June 28, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

We’re truly sorry for the frustration and inconvenience you have experienced. This is not the experience we want to offer our customers.

We understand how disappointing it is to be waiting for your refund. However, please note that the refund process depends on the inspection of the returned parcel, which can sometimes take a little longer to complete.

Please rest assured that as soon as the parcel has been inspected and the refund has been processed, you will be informed accordingly.

Thank you for your patience and understanding — we truly appreciate it.

Rated 1 out of 5 stars

𝐇𝐚𝐯𝐞 𝐧𝐨𝐭 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 𝐢𝐭 𝐲𝐞𝐭

𝐇𝐚𝐯𝐞 𝐧𝐨𝐭 𝐫𝐞𝐜𝐞𝐢𝐯𝐞𝐝 𝐢𝐭 𝐲𝐞𝐭, 𝐛𝐮𝐭 𝐢 𝐚𝐦 𝐬𝐮𝐫𝐞 𝐢 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐝𝐞𝐥𝐢𝐠𝐡𝐭𝐞𝐝 𝐰𝐡𝐞𝐧 𝐭𝐡𝐞 𝐜𝐨𝐦𝐞.
𝐈 𝐚𝐦 𝐚 𝐟𝐚𝐧 𝐨𝐟 𝐌𝐞𝐫𝐨𝐝𝐚 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬.

June 27, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you for your feedback, and we're truly sorry to hear about your experience. This is certainly not the experience we want to offer our customers.

From what we can see, it doesn't appear that you contacted us through our official support channels, so we weren't aware of the issue with your order. We also requested your order details here, but unfortunately we didn't receive them, so we weren't able to look into your shipment.

We kindly recommend contacting us through the Help widget on our website. Once we have your order details, we'll be happy to investigate the status of your parcel and assist you as quickly as possible.

We're here to help and will do our best to resolve this for you.

Rated 5 out of 5 stars

Lipstick

I have now been told my order is on the way after being lost in transit. The staff at Meroda were very helpful so I await arrival of my lipstick.

June 27, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you for your feedback, and we’re truly sorry for the delay and the frustration this has caused. This is not the experience we want to offer.

We can confirm that a replacement has been arranged for you and is currently on its way. You should receive it in the next few days.

We really appreciate your patience and understanding. We hope you’ll enjoy your order once it arrives.

If you need anything else in the meantime, we’re here to help.

Rated 3 out of 5 stars

Mixed review. Some very good, some not so much.

Mixed review - both very happy and disappointed. I'm very happy with my first two purchases: the changing foundation and the blush. Perfect application with the double-ended brush. I then bought the bronzer and mascara and couldn't be more disappointed with both. I ordered the lightest bronzer shade and did not give a sun-kissed finish, more muddied than bronze. The mascara did not last at all and flaked off in very small bits as a the day worn on. I will not be using either of these in the future.

June 20, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you for sharing your honest and detailed feedback with us! We’re so happy to hear that you love the Changing Foundation, the blush, and the brush — it’s wonderful to know these products have been working well for you.

We’re truly sorry to hear that the Bronzer and Mascara did not meet your expectations.

We understand that every skin type and preference is unique, and sometimes products may perform differently for each individual.

If you’d like any assistance with finding a product that suits you better, please feel free to reach out to our customer service team via the Help widget on our website — we’d be happy to help.

Thank you again for taking the time to share your experience with us. We truly value your feedback!

Rated 4 out of 5 stars

Foundation comes out white but once you…

Foundation comes out white but once you blend it in matches my skin tone exactly.
I have enlarged pores on my nose and doesn't blend well there. Gives skin a nice natural look and dewy effect.
Eye highlighter is great and really opens up my eyes

June 12, 2026
Unprompted review
Rated 3 out of 5 stars

Disappointing

The foundation product itself is lovely to put on, feels light, smooth and silky. It’s also amazing how it works, however I do find that it just looks too orange on my face (I’m quite pale), even though it’s supposed to adapt to your skin, I was disappointed. The customer service side of things, they were great and very helpful as I had lost my tracking number.

June 26, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you for your honest feedback! We’re truly sorry to hear that the foundation didn’t meet your expectations — our sincere apologies.
We understand that every skin type and preference is unique, and sometimes products may perform differently for each individual. If you’d like, please feel free to reach out to our customer service team via the Help widget on our website — we’d be happy to help you find something that suits you better.
Thank you again for sharing your experience — we truly value your input.

Rated 5 out of 5 stars

Changing foundation

I have use the changing foundation since it comes out the first time and its the best ever. I will never have anything else. It's fantastic and perfect on your skin.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Quality Brand

I am a big fan of Meroda’s products, particularly the Velvet Skin Primer - an absolute must for me now as part of my make-up routine. A few more of my favs include the mascara, lipstick and the gorgeous eye shadow pencils.

June 25, 2026
Unprompted review
Rated 2 out of 5 stars

I purchased this foundation as I…

I purchased this foundation as I thought it would save using SPF under my daily one. I don’t like the texture and the finish makes me look sweaty. It’s not for me unfortunately

June 11, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you for your honest feedback! We’re truly sorry to hear that the foundation didn’t meet your expectations — our sincere apologies.
We understand that every skin type and preference is unique, and sometimes products may perform differently for each individual. If you’d like, please feel free to reach out to our customer service team via the Help widget on our website — we’d be happy to help you find something that suits you better.
Thank you again for sharing your experience — we truly value your input.

Rated 3 out of 5 stars

Good foundation, disappointed by other products 😕

Well, I have really loved the changing foundation SPF15 , so now I purchased the SPF30, I hope it goes as well as the previous one! I also tried the mascara. Nice texture, but if it goes into your eyes is super irritating,so I'm not going to use it again! I bought the soft tan bronzer, but I don't like it!! It is kind of oily and has a weird hue,as if I was thrown into mud face down!! It's a no no 🙂‍↔️!!!

June 25, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you so much for taking the time to share your detailed feedback with us. We’re delighted to hear that you loved our Changing Foundation SPF15 and we hope you enjoy the SPF30 version just as much!

We’re sorry to hear, however, that the mascara and Soft Tan Bronzer did not meet your expectations. We truly appreciate your honest comments, as feedback like this helps us continue improving.

We understand that makeup preferences can be very personal, and what works beautifully for one person may not be the right fit for another.

If you have any questions or would like recommendations for products that may better suit your preferences, our customer support team is always happy to help.

Thank you again for sharing your experience with us.

Rated 5 out of 5 stars

Colour Matching Foundation - highly recommended

I received my first order of the primer and the colour matching foundation and have been very happy with this product. It can be applied easily and matches to your skin tone just as described. It feels very comfortable on the skin and is not heavy or oily. Looks just as good at end of day as when originally applied as it does not cake.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

The product did NOT blend with my…

The product did NOT blend with my skintone as promised.

I did a half face experiment with just a drop of the foundation.

Everyone noticed one side was way lighter than the other.

I emailed for a refund (or a replacement olo) but because I had bought "a bundle" (foundation and 3 "free" gifts) it VOIDED their guarantee.

Read the fine print. Clever way of saying you have a money back guarantee and not have to honor it.

June 22, 2026
Unprompted review
Meroda Cosmetics logo

Reply from Meroda Cosmetics

Thank you for your honest feedback. We’re truly sorry to hear that the foundation did not meet your expectations, and we apologize for any disappointment caused.

We understand that every skin type, tone, and preference is unique, and sometimes products may perform differently for each individual.

As previously explained, our Satisfaction Guarantee applies to individual products only. Bundles are excluded from this guarantee.

If you have any further questions or would like assistance, please feel free to reach out to our customer service team via the Help widget on our website. We’d be happy to help and provide any recommendations that may better suit your needs.

Thank you again for sharing your experience — we truly value your input.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look