Surprisingly rapid and very classy services. From the moment I let known my intention of selling, I was contacted right away and an appointment was also booked at my needs. The buyer behaved with cou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had many transactions now with Merrion Gold over the past few years. I can confidently say that the customer service they provide is second to none. It is a model that other businesses can on... See more
Company replied
Staff was so kind, so professional. Very efficient, too! I sold, and I received payment in a few hours after the sale. The receptionist took extra time to assuage any nervousness I had. When I eventua... See more
Company replied
I had a great experience at Merrion Gold. All of the staff was friendly and helpful. The business is located under a fancy hotel which I found rather suiting. The only problem I encountered was trying... See more
Company replied
Company details
Written by the company
Merrion Gold is an Irish-owned business that was founded in 2013. We operate offices in Dublin City Centre, Blanchardstown, Dublin North West (M50), Cork, and Belfast under the name Belfast Bullion. Merrion Gold is part of The Vaults Group, and we operate Safe Deposit Box facilities at each of our locations, with 10 offices in the UK, in addition to Barcelona and Madrid In addition to secure storage solutions, clients at all of our locations can buy and sell investment-grade precious metal bars and coins at highly competitive prices. Combining security, convenience, and expertise, The Vaults Group remains committed to providing exceptional service and trusted wealth protection solutions.
Contact info
Connaught House, 1 Burlington Road, D04 C5Y6, Dublin 4, Ireland
- (01) 2547901
- info@merriongold.ie
- merriongold.ie
4.8
Excellent
480 reviews
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This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 1 week
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Anything I asked was answered promptly…
Anything I asked was answered promptly by a lady that knows what she talking about she was very pleasant and professional she put no pressure on me to buy or sell
December 12, 2025
Reply from Merrion Gold
This is a great review. Thank you.
We are delighted that you were happy with the professionalism and pleasant member of staff who dealt with you. We love reading great reviews like yours and appreciate your positive feedback.
Kind regards,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, Brian.
We appreciate you taking the time to do this, and we hope to see you again soon.
Many thanks,
Merrion Gold team.
Long term customer
I have dealt with Merrion Gold Gold for a number of years. Secure central office and professional staff. No issues.
December 9, 2025
Reply from Merrion Gold
This is a brilliant review. Thank you, Williams.
We are thrilled that you use our service, and have done for a number of years. This is great to hear! We appreciate your continued custom. Thank you!
We look forward to seeing you again soon.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for rating us 5 stars, Mohamed.
We appreciate you taking the time to do this. We hope to see you again in the future.
Kind regards,
Merrion Gold Team.
Very smooth and easy transaction.
Very smooth and easy transaction. Sold my silver bars and the process was quick and got the payment the following day. The staff are very professional and pleasant to deal with.
December 5, 2025
Reply from Merrion Gold
This is a great review. Thank you, Alexander.
We are delighted that the transaction went smooth and payment was received earlier than expected. Our team will be thrilled with your positive feedback. We look forward to seeing you again.
Best wishes,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, Skissane.
We are pleased that you rate our service as excellent! We hope to see you again in the future.
Many thanks,
Merrion Gold Team.
Highly professional and efficient.
Great service. Fast, efficient and professional. Smooth process from booking the appointment to the payout.
October 9, 2025
Reply from Merrion Gold
This is a brilliant review. Thank you, Marco.
We are delighted that you were happy with the professional, efficient service you received. We appreciate your positive feedback.
We hope to see you again in the future.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, Philip.
We are delighted that we delivered a very good service to you, and the payment was as expected. Happy customers mean happy us!
Best wishes,
Merrion Gold Team.
A lovely experience overall
A lovely experience overall , staff were terrific and payment was so quick with great communication . A very professional and yet personnel experience
November 24, 2025
Reply from Merrion Gold
This is a great review. Thank you, Daithi.
We are thrilled that you had a lovely experience with our service and the staff were terrific with great communication, this is wonderful feedback. The Team will be delighted.
We would love to welcome you again.
Kind regards,
Merrion Gold Team.
Really professional and efficient…
Really professional and efficient service all through process
November 21, 2025
Reply from Merrion Gold
Thank you for your 5-star review, Paul.
We are pleased that you are happy with the service you received and that it was professional and efficient. It is great feedback.
We hope to see you again.
Many thanks,
Merrion Gold Team.
An Excellent Service
I have had many transactions now with Merrion Gold over the past few years. I can confidently say that the customer service they provide is second to none. It is a model that other businesses can only aspire to.
All queries are answered promptly, and always the staff are highly professional and courteous. And today was no exception. Rachel made the transaction a smooth and pleasant one. Thank you!
November 19, 2025
Reply from Merrion Gold
Wow! This is a fantastic review. Thank you for your kind, 5-star rating.
We are delighted that your experience with our Merrion Gold Team, and the service you receive has always been excellent! This is brilliant to hear.
We would like to thank you for your loyal and continued custom. We appreciate this, and your great feedback. We look forward to seeing you again in the future.
Many thanks,
Merrion Gold Team.
very nice staff, easy to deal with
very nice staff, easy to deal with, and a nice place.
November 17, 2025
Reply from Merrion Gold
Thank you for your 5-star review, Peter.
We are thrilled that you are happy with our service, staff and facility! This is great, we would love to welcome you again.
Many thanks,
Merrion Gold Team.
Merrion Gold is very professional.
I had a great experience at Merrion Gold. All of the staff was friendly and helpful. The business is located under a fancy hotel which I found rather suiting. The only problem I encountered was trying to leave, as I think I got buzzed in through a door that was later locked when I was trying to exit. Even so it was not a big deal as I managed to get out anyway. Overall I would recommend Merrion Gold to anyone looking to buy or sell gold! :)
November 12, 2025
Reply from Merrion Gold
This is a fantastic review. Thank you, Oscar.
We are delighted that you were happy with the service that you received, and our team were friendly and helpful. This is great to hear!
We are sorry to hear that you couldn't get out of the airlock. This is one of the many security measures we have in place for safety, and we have them in place across all our facilities.
Thanks again for recommending us, and we hope to see you again soon.
Best wishes,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, Alan.
We are thrilled that you are happy with our service, and we would love to welcome you again.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star review, R.L
We are thrilled that you are happy with the service you received, and we look forward to seeing you again in the future.
Many thanks,
Merrion Gold Team.
Fast and efficient service
Fast and efficient service. The staff are very friendly and the whole transaction was completed without problem and in double quick time. Would recommend highly.
November 6, 2025
Reply from Merrion Gold
This is a brilliant review. Thank you, Stephen.
We are delighted that you received a fast and efficient service and we are thrilled that you would recommend our service! This is great to hear. We hope to see you again soon.
Kind regards,
Merrion Gold Team.
Very efficient transaction
Very efficient transaction with prompt payment. Happy to recommend to anyone selling or buying gold.
October 9, 2025
Reply from Merrion Gold
This is a fantastic review. Thank you, Ian.
We are delighted that your transaction was efficient and you were happy with the payment timeframe. We're very pleased to hear that you would recommend our service, this is great!
Thanks again,
Merrion Gold Team.
Very straight forward transaction and…
Very straight forward transaction and service. Very friendly customer service.
October 23, 2025
Reply from Merrion Gold
This is a great review. Thank you, JB.
We are grateful for your positive feedback and we hope to see you again in the future.
Kind regards,
Merrion Gold Team.
Good email response to me and then…
Good email response to me and then fixed an appointment time that was convenient for me
October 24, 2025
Reply from Merrion Gold
Thank you for your 5-star review, David.
We are delighted that you were happy with the response and appointment time. We aim to please all our customers, leaving them satisfied with our service.
Many thanks,
Merrion Gold Team.
Reply from Merrion Gold
Thank you for your 5-star rating, Catherine.
We are thrilled with your feedback on the service you received. We hope to see you again.
Kind regards,
Merrion Gold Team.
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