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Rated 2 out of 5 stars

Only gave two starts because the rower we got seems To be decent however it came damaged. They insisted I put it together to determine required parts and it’s now been 7 weeks and at least 20 emails b... See more

Rated 5 out of 5 stars

I ordered leggings for my daughter and they arrived in November they were part of her Christmas present so didn't get them until then, in mid January they developed a split. They were replaced very qu... See more

Rated 5 out of 5 stars

Amazing customer service! I’d ordered from Merrrch before and knew their items were of great quality. When I had a rare issue with a pair of leggings I’d purchased, Andrew went above and beyond to sen... See more

Rated 5 out of 5 stars

Got leggings and t shirt with free vest , all lovely but didn’t quite like the fit so returned but must make a comment about the returns OUTSTANDING, sent back Monday refund Tuesday. Brilliant wish ev... See more

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4.0

Great

TrustScore 4 out of 5

169 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Brilliant

Got leggings and t shirt with free vest , all lovely but didn’t quite like the fit so returned but must make a comment about the returns OUTSTANDING, sent back Monday refund Tuesday. Brilliant wish everyone else was like you

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Totally over the moon

Totally over the moon. Material is super soft and sizing is spot on.
Delivery was fast. Couldn’t ask for more

August 11, 2020
Unprompted review
Rated 2 out of 5 stars

Absolutely gutted

I was genuinely so upset to receive these leggings and found that while they are super comfortable and beautiful material, they are completely see-through!!! You can even see the label of all underwear through them when just standing upright. You can see leg and what is underwear. I was genuinely devastated and so looking forward to wearing these in my PT session. I dread to think what could happen if squatting. Absolutely gutted

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of the new mulberry…

Ordered a pair of the new mulberry leggings with pockets and the quality and fit is great - very high-waisted and lots of support.

Also, I bought a pair of GA black leggings when they first launched two years ago and they are still going strong, so have proved great value for money in the long run.

July 4, 2020
Unprompted review
Rated 1 out of 5 stars

I thought the quality of the merchandise was really poor

I thought the quality of the merchandise was poor and the colour of the tracksuit bottoms did not match the tracksuit top as they were different shades of black. I have therefore returned them and am disappointed that it has cost me more money to send back poor quality goods!

July 3, 2020
Unprompted review
Merrrch logo

Reply from Merrrch

Hey, we're really sorry you feel this way as we've had many amazing reviews and feedback on our merch and are very proud about the high quality items we produce for our customers! Should you have any issues with your order or feel we can better our service we're always happy to help at support@merrrch.com :)

Rated 5 out of 5 stars

Excellent Customer Service!

Recently ordered a few GA bits. Love them & find for me they are true to size. After wearing the leggings once I noticed there was a slight fault with them, emailed customer service & within a day I have a replacement being sent to me. Brilliant customer service from Merrrch/GA. Big thanks to Gillian for sorting it all out also!

June 22, 2020
Unprompted review
Rated 4 out of 5 stars

Wasn’t happy about the sizing but overall great

Wasn’t happy about the sizing of the gym top so sent it back and got a refund within days. Absolutely love the gym trousers I adored from the Gemma Atkinson range. I ordered the top in a small but it was very tight when I’m only a size eight. Product took a while to come but that’s understandable at this time and its also very good quality workout gear!

June 11, 2020
Unprompted review
Rated 3 out of 5 stars

Its very difficult to rate my…

Its very difficult to rate my experience.
Delivery was a lot longer than I expected, but this was noted on the website. Unfortunately I had come directly from a link to the item I wanted and it wasn't particularly highlighted. So perhaps I could have looked closer re delivery.
I received the item and there was a hole in the leggings, I have emailed an image to CS last week and awaiting a response.
Again, I appreciate the times we are in but 48 hours is prob an acceptable wait time for a response.
The items themselves I love and are a great fit...which is why 3 stars and not lower.
Was a disappointing 1st order

June 3, 2020
Unprompted review

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