Metal Time Workshop Reviews 62

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Very fun to build & a beautiful model when finished. I built this one inside out like I did the Nautilus because I like the look of the etched fold lines against the polished stainless. It also take... See more

Company replied

Rated 1 out of 5 stars

I really didn't care for this product because I felt like it was really hard and frusrating to put together and the directions were kind of hard to follow. And after hours of trying to put it together... See more

Company replied

Rated 5 out of 5 stars

Remember my 1st review ? Those little voices ? Well, I surrendered and here I am, watching THE second box, concentrating before starting. Again, it may take time as the magic happens. Again. I'll le... See more

Rated 5 out of 5 stars

I REQUESTED A REPLACEMENT MOTOR FOR THE AIR FORCE TURBO KIT AND ALEX WAS VERY COOPERATIVE IN MAKING IT HAPPEN. I RECEVEED THE MOTOR THIS AND WILL PROCEED WITH THE ASSEMBLY. ALEX ALO HELPED WITH ASSE... See more

Company replied

Company details

  1. Toy Manufacturer
  2. Aeromodel Shop
  3. Corporate Gift Supplier
  4. Gift Shop
  5. Hobby Store
  6. Toy and Game Manufacturer

Written by the company

Thematic constructors for independent technical creativity - popular leisure activity and great gift. Therefore, we offer them in a wide assortment and on various topics. Someone prefers military equipment, someone - superheroes and popular characters. Each of our models has a unique history that will help our customers expand their knowledge of the way technology is evolving on our planet. In the project "Metal Time Workshop" we brought together talented engineers, creative mechanics and marketers to create a collection of the most impressive creations human technical genius. Our team includes: - Design Engineer. Passionate about technology. Designers take on the most difficult challenges and are ready to embody mechanisms in metal, thanks to which the models in your hands come to life and take on their unique look. - Concept Director. They are walking encyclopedias of the history of mechanisms and machines and the latest achievements of scientific and technological progress. They bring up projects of new models for discussion and know so many interesting stories about them that it is simply impossible to reject their next project. - Designers. For these creative people, there is no line between imagination and reality. They bring all their ideas to life. The Metal Time Workshop team is in constant search of new forms and concepts. Our mission is to inspire as many people as possible with technical creativity and create tools for them to implement the most daring and diverse technical projects and ideas. Our designers are interested in people with different hobbies, of any age, from children to retirees, for everyone we are ready to provide interesting, useful, instructive material for research and creativity. A co-creation program based on everyone's unique passports our product, allows us to always hear the feedback and wishes of our customers, communicate with them and create great new products together.


Contact info

4.2

Great

TrustScore 4 out of 5

62 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

satisfied

Arrived super fast, good quality, reasonable price

December 1, 2025
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Reply from Metal Time Workshop

Thank you so much for your feedback!

Rated 1 out of 5 stars

Our package was delivered

Our package was delivered, however it was all bent. We are awaiting details about a refund.

November 30, 2025
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Reply from Metal Time Workshop

Dear Austin,

Thank you for your message, and please accept our sincere apologies for this issue.

We are truly shocked by the condition in which the parcel was delivered. Unfortunately, shipping and handling are entirely outside of our control, and we have no influence over the actions of the delivery companies. That said, we are very sorry for the inconvenience this has caused you.

To proceed, we kindly ask you to provide clear photos of the external packaging and the damaged item. Once received, we will arrange a refund for you without delay.

Please note that there is no need to return the item to China at this stage.

As a gesture of goodwill, we can also ship you a complimentary gift locally from the UK, where we are based, to minimize any further inconvenience.

Regarding the M4 Sherman DIY model, please be advised that the next batch is scheduled to arrive in the UK in Q2 2026.

Once again, we sincerely apologize for the situation and appreciate your understanding. We look forward to your reply with the requested photos.

Kind regards,
Alex Shyrkoff
Metal Time Ltd.

Rated 1 out of 5 stars

Not that great.

I really didn't care for this product because I felt like it was really hard and frusrating to put together and the directions were kind of hard to follow. And after hours of trying to put it together I just gave up on it. Also I would not recommend getting this for a kid as they would get very frustrated and this is more for an adult with experience of putting these things together.

October 27, 2025
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Reply from Metal Time Workshop

Thank you for your feedback — we truly appreciate you taking the time to share your experience.

We’re very sorry to hear that assembling your model was frustrating.
This is the first time we’ve encountered such an issue, and we’d be happy to personally assist you step by step to make sure your project is successfully completed.

Our models are indeed designed for adults who enjoy detailed mechanical challenges, and many of our users find the process rewarding — you can see plenty of their assembly videos and tips online.

Still, we completely understand that everyone’s experience can vary, and we’re here to help make yours better.

Please contact us and we’ll guide you through the assembly or offer the best possible solution.

Rated 5 out of 5 stars

Leopard 2

Great kit, the model looks nice at the end :)
Don't forget to have your own tool to make details shape in proper form. Sometimes it's difficult to do with just fingers. It's not included in kit.

June 26, 2025
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Reply from Metal Time Workshop

Thank you for your review!
Yes, some of our model kits do not include tools in order to keep the price affordable for our fans. The toolkits we offer separately are designed to be reusable and can be used to assemble multiple models.

Rated 5 out of 5 stars

A Satisfying Experience

All of the parts of the Caspian Sea Monster fit together beautifully, and the instructions were quite clear. Every Metal Time model I've built has been a satisfying experience.

February 20, 2025
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Reply from Metal Time Workshop

Thank you very much for your feedback!

Rated 5 out of 5 stars

Stellar Engineering and Customer Service!

The products from Metal Time Workshop are a reflection of exceptional engineering. Stellar quality and workmanship! Completing the models gives you a satisfaction that cannot be surmounted by anything else of comparable category.

Special call out to customer support. They go above and beyond to ensure every customer comes out happy in the end.

Really happy with my purchase and would 100% recommend to anyone who is interested in building metal models.

February 3, 2025
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Reply from Metal Time Workshop

Thank you so much for your feedback

Rated 5 out of 5 stars

Fast shipping

Fast shipping, great product! Really well made! Loved the first set so much I ordered another!

October 23, 2024
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Reply from Metal Time Workshop

Thank you Christi!

Rated 5 out of 5 stars

Really easy website to Navigate

Really easy website to Navigate. Clear and prompt responses to my questions. Fast delivery. Solid product. What more could you ask for.

June 28, 2024
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Reply from Metal Time Workshop

Thank you very much for your feedback

Rated 5 out of 5 stars

Receive Tank - Thx

Good afternoon friends. I'm from Portugal and I'm very happy to receive it on time, with a top global company. I received the order before the time I had estimated. I've already assembled it and I love it. I'll buy another tank soon. I'm a small WOT player, but I love the game. Thank you (Atonyus - Server EU)

António Porto
Tomar- Portugal

May 22, 2024
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Reply from Metal Time Workshop

Thank you for your feedback!

Rated 1 out of 5 stars

The metal guards DO NOT WORK

The metal guards DO NOT WORK! They come apart and unstick right away and the price for them is just way too much for a product that does not work

March 9, 2024
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Reply from Metal Time Workshop

Dear Vanessa, would you like us to send a new set of stickers to you?
We have tested steel bumpers many times, they are protecting well.
We would like to support you.

Rated 5 out of 5 stars

The product is incredible :)

Hi.
I have number for trucking, but it not work (I’m live in Poland). I was nervous about this.

I received my package with the tank :)
The quality of the product is incredible!

I am very satisfied 👍

March 12, 2024
Rated 5 out of 5 stars

I obeyed the little voices in my head

Remember my 1st review ? Those little voices ? Well, I surrendered and here I am, watching THE second box, concentrating before starting. Again, it may take time as the magic happens. Again. I'll let you know. I promise. I'll add pictures. I promise.

"Maudite Mathilde, puisque te v’là".

January 29, 2024
Rated 5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for. couldn't find it in the USA for under $45 was able to get it from You for 12. Thank you very much

December 28, 2023
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Reply from Metal Time Workshop

Thank you for your comment!

Rated 5 out of 5 stars

Amazing

I’m very happy with the experience! even though the delivery didn’t go perfectly smooth, the store support was amazing to help solve the issue and I received the order successfully. The product itself was a gift and the receiver is very happy with it.

December 8, 2023

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