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Company details

  1. Payment Service

About MetroRemit

Written by the company

Metro Remittance (UK) Ltd or MetroRemit is a wholly-owned subsidiary of Metropolitan Bank & Trust Company (Metrobank) Philippines.

It was incorporated on September 24, 2002 primarily to provide money remittance services to Filipino clients in the United Kingdom.

It was registered, as Money Transmitter, with Her Majesty’s Revenue and Customs (HMRC) on June 1, 2003 under the Money Laundering Regulations.

It has been granted by UK Financial Services Authority an authorization to carry on payment services activities from January 28, 2010 under the UK Payment Services Regulations 2009 and re-authorised on the 29th of January 2018 to carry on said activities under Payment Services Directive 2 or PSD2.

MRUK commenced trading at Kensington Office starting from 4th of June 2003.

WE COMMIT TO BE:

1. Your trusted Remittance Partner Our business relies on the principles of trust, honesty and integrity as we serve our customers and provide them a secure, fast and reliable remittance services to the Philippines.

2. The employer of choice We strengthen the organization by continuously developing and enhancing the abilities of our people. We nurture them into professional individuals with integrity and passion for service and excellence. We ensure their future by providing them with fulfilling careers.

3. A responsible Remittance Company (MSB or API) We adhere to the highest standards of corporate governance, exercising accountability, fairness, and transparency across all our business operations.

We exercise good management.

4. An Authorised Payment Institution with a heart We give back to the some partners and communities we serve, committed to making meaningful contributions to these associations in the United Kingdom and Republic of Ireland.

VISION:

To continuously provide excellent remittance service to our members

MISSION:

We aim to be a premier remittance service provider in the markets where we operate, committed to the prompt, safe and professional delivery of client funds to their intended beneficiaries.

We shall exert all efforts to achieve an ideal balance between growth and profitability for the company, while helping our constituents achieve their own goals and aspirations.

We realize that our success depends on the quality of our people, the efficiency of our systems, and the strength of our organization. Hence, we shall continuously invest in our human resources to ensure a service force characterized by the highest standards of dignity, probity and professionalism.

We shall constantly endeavour to be more responsive to dynamic market conditions, flexible in coping with customer needs, innovative in leading the competition, and united in pursuing common objectives. Our financial capability shall likewise be continually invigorated to maintain dynamism, growth and stability.

Recognising our responsibility to our shareholders, we shall exercise judicious management to consistently provide them with fair returns and enhance the value of their investments.

As a responsible corporate citizen, we shall remain committed to making meaningful contributions to the economic and social development of the communities in which we serve.

Contact info

3.4

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
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1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Registration is quite strict due to identification process requirements. The rest is easy, money is safe and company is reliable. Staff are very accommodating and happy people.

October 6, 2023
Unprompted review
Rated 1 out of 5 stars

Bad experience

Sent money abroad with a few companies, this has been one of the worst Sent requirements in 3 times,they then asked for bank statements to be sent in leaving the account number and sort code exposed,something I would never do! Some of the staff very rude. Better companies than this around

June 1, 2023
Unprompted review
Rated 1 out of 5 stars

Can’t unsubscribe from the daily emails…

Can’t unsubscribe from the daily emails this company sends. Already they go to spam but I’ll be reporting them to the authorities

February 24, 2023
Unprompted review
MetroRemit logo

Reply from MetroRemit

Hi Sir Max, thanks for your comment. Could you send us email to info@metrorem.co.uk and we will remove your email from mailing list? Thanks for your understanding

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