Mew Mews Fashion Reviews 1,511

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 560 reviews, reviewers had a great experience with this company. Customers are consistently happy with their purchases, praising the stylish designs and high quality of the products, which often exceed expectations and look even better in person than online. Many appreciate the durability of embellishments and the overall excellent craftsmanship, making them feel confident and receiving numerous compliments. The customer service is frequently highlighted for being responsive, helpful, and efficient in resolving issues and facilitating exchanges. People also note the smooth shipping process and timely delivery, with items arriving well-packaged and exactly as pictured. However, some customers also noted issues with product quality, describing items as cheaply made, with defects, and not matching the online images. There were also complaints about long delivery times, with some orders taking weeks or even months to arrive. Additionally, some reviewers experienced difficulties with returns and refunds, citing unhelpful customer service and a lack of proper resolution for defective products.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with the quality and appearance... See more

Quality

People report positive experiences with quality, with many consumers praising the high quality of materials,... See more

Order

Customers had ambiguous experiences with order, with many expressing significant frustration over delayed... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing significant... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience with Mew Mews Fashion. The designs are stylish, the quality is good, and the items look just like the photos. Shipping was smooth and everything arrived nicely packaged. Overa... See more

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied

Rated 5 out of 5 stars

A woman friend of mine suggested to buy elegant and sensual dresses and so I did. Lot of choice, good quality, very smart features, good price. The only thing to improve the time of delivery in few d... See more

Company replied

Rated 5 out of 5 stars

I originally ordered a few dresses from this site just to try it out, and I honestly didn’t expect them to become some of my most complimented outfits. Every time I wore one of the dresses, someon... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
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Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I ordered from Mew Mews for the second…

I ordered from Mew Mews for the second time only because I had a voucher after complaining about the quality of my first purchase, and unfortunately, the experience was just as disappointing. The overall quality of their products is very poor, and the sizing is extremely inconsistent. For one dress, a size S fits loosely, while for another it’s so tight that it doesn’t look flattering at all.

In this case, the dress runs much smaller than expected. The material feels cheap and not durable, and there’s a very thin strap around the back of the neck that seems like it could break easily, especially since the dress itself is quite heavy. On top of that, the dress is much shorter than expected.

Overall, these are items you can wear once and then throw away, which is not what I would expect for the price. I wouldn’t recommend purchasing from this brand.

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The customer service reached out but their replies are as inconsistent as the sizes. Once thay say they will offer me a 50% refund to my bank account and the other that they cannot refund as I have purchased with a gift card (which I got from them to compensate for poor quality of the previous purchase). The answer is evertime different.

April 24, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 1 out of 5 stars

The return policy and shipping speeds…

The return policy and shipping speeds are terrible. This needs to be improved.

March 16, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that! We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 2 out of 5 stars

Don’t waste your money!

Sadly I was duped like many of these people. Clearly most, maybe all, of the positive reviews are fake. Because of the price point I thought the quality would be good, it is not. I went back and forth and came on here to see the reviews were somewhat ok and decided to give it a shot. I purchased a $100 dress and when it arrived it was like SHEIN had shipped. It came from DHL, packing was terrible, same bags as SHEIN and from China. The material was nothing like the pictures. I emailed to do a return, which is only store credit and you pay for the return so right away you lose money. I sent tracking info and never heard back, had to follow up again about my return to get a credit - shady! I ordered another dress, same crap I received before. I lost out on $100 when I could have bought this from SHEIN for $10 with free returns. Take your money elsewhere, trust me!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve always loved corsets and…

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward moves or bends, and that’s always disappointing.

But this one…😍😍😍 I just received my order from Miu Miu, and I’m honestly in love. It’s structured and firm, yet incredibly comfortable. It holds its shape perfectly, doesn’t deform, and keeps that flawless look.

April 22, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Katia! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Appalling quality and illegal returns…

Appalling quality and illegal returns policy
Ordered items which arrived extremely poor quality and completely unwearable. When I tried to return them, I was repeatedly refused a cash refund and offered only a gift card or exchange — which is a direct violation of the Consumer Rights Act 2015. Despite quoting my legal rights in multiple emails, they continued to ignore them. I have now had to raise a chargeback through my bank. Avoid this company at all costs — they do not comply with UK consumer law and will do everything they can to avoid giving you your money back.

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

customer service is impossible to…

customer service is impossible to reach. The sizing is weird, a size large fits as a size small. There’s no way to return the items. I will never buy from this store ever again !! It’s a scam

March 1, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the size of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

The dress is beautiful—I absolutely…

The dress is beautiful—I absolutely love both the design and the fabric. It has a really lovely finish, and you can tell the quality in every detail. It also fits very well and is comfortable to wear, which I really value.

April 1, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi dear! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

The dress I purchased was absolutely Stunning

The dress I purchased was absolutely stunning. I felt sexy and confident. I received my dress very fast once I ordered and I loved the packaging!!

April 11, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Dawn! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Terrible customer service

I ordered a dress a week ago, it still hasn’t shipped yet, which means I will not get it in time for the event I ordered it for. Emailed them multiple times with no response. Somehow they manage to respond to only the positive reviews on here.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Ugly

Ugly, size more like XL, not at all what the picture looked like.
This brand is completely scam.
I bought 2 items from them, first one they didn’t want to refund so I had to choose another dress which I did . And it came out ugly. So. When I recieved
The third one and it was not at all like picture. It was thé worst version of AliExpress finds . Even on AliExpress this days you can find better then what they sent. Complete pie and scam, that’s why they don’t refund because they know they sell crap

March 3, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

I got very beautiful dresses and…

I got very beautiful dresses and necklace, they are so gorgeous and shipping was fast. I have reached out to customer care twice to return some dresses that didn't fit, I didn't have any difficulty returning the dresses. Customer care was very kind to exchange the dresses for me. I really love mewmew.

March 26, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Ola! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Absolutely unacceptable service and…

Absolutely unacceptable service and clearly dishonest treatment of customers.

I ordered two dresses with a promised delivery time of 5 working days. In reality, the deadlines were completely ignored: the first dress was shipped only after 2–3 weeks, and for the second one I was told to wait up to 1.5 months. After I refused, the store did not issue a refund and instead tried to force me to accept a gift card, which is not acceptable under consumer law.

The quality of the received item was shockingly poor — cheap fabric that irritates the skin and is impossible to wear. The product does not match the photos or description in any way.

After I returned the item, the store completely stopped responding. No refund has been issued, and customer support is ignoring all messages.

This strongly looks like a deliberate pattern: delaying shipments, refusing proper refunds, and then ignoring customers.

I strongly advise everyone to avoid this store. If you don’t want to lose your money and time — stay away.

January 16, 2026
Unprompted review
Rated 5 out of 5 stars

A woman friend of mine suggested to buy…

A woman friend of mine suggested to buy elegant and sensual dresses and so I did.
Lot of choice, good quality, very smart features, good price. The only thing to improve the time of delivery in few days would be better instead 2 weeks as average. This just to have items earlier.

April 16, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

No problems with ordering or shipping

No problems with ordering or shipping. Everything got here fast and in good quality.

April 1, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Adéla! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Great customer service

“What made my experience great with Mew Mews was the easy exchange process and timely delivery of my replacement.” Also product exactly as seen online.

March 31, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi love! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. MADE IN CHINA - SHIPPED IN ZIPLOCK BAGS - CANNOT RETURN FOR UOIR MONEY BACK.

AI generated images/videos of products.

You receive superbly cheap product, poorly manufactured with tons of defects, fabrication/color/style is absolutely not what it’s pictured.

You cannot return their defective products - they give you an endless run around and ‘negotiation’ for a store credit, absolutely hideous.

March 10, 2026
Unprompted review
Rated 1 out of 5 stars

The dresses look like party city…

The dresses look like party city costumes, so expensive and cheaply made. They say they have a 30 day policy on the website and now it’s a 5 day policy. Even though their products take 3 weeks to get here from china.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely obsessed with this gold…

Absolutely obsessed with this gold dress from Mew Mews Fashion! ✨ The quality is amazing, the fabric feels luxurious and fits like a glove. It hugs all the right places while still being super comfortable to wear all night. The gold color is even more stunning in person, giving that perfect glow and making you stand out effortlessly. I got so many compliments when I wore it! Definitely a statement piece and worth every penny. If you’re looking for something elegant, sexy, and eye-catching, this is it. 5 stars all the way!

April 1, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Chels! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Mew Mews has the most glamorous dresses…

Mew Mews has the most glamorous dresses and BEST customer service! I wore this stunning gold plunging dress to the Bruno Mars 24K Magic Live concert in Las Vegas this weekend, and let me just say… it was absolutely SPOT ON for the entire 24K Magic vibe ✨ The moment I put it on, I knew it was the one. The fit was incredible, the plunge was just the right amount of bold and chic, and the gold shimmer caught the light perfectly all night long. It felt luxe, confident, and completely in sync with the energy of the show. Honestly, I’ve never received so many compliments in one night. It photographed beautifully, moved effortlessly, and made me feel like I was part of the performance itself. If you’re going for glam, statement, and unapologetic sparkle, this dress delivers. Total showstopper.

April 11, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Cindy! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I received the most gorgeous dress from…

I received the most gorgeous dress from MewMews and I’m obsessed. The fit is perfect, it looks exactly how it does online and the delivery wasn’t too long either! So happy!

April 13, 2026
Unprompted review
Mew Mews Fashion logo

Reply from Mew Mews Fashion

Hi Leanne! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

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