Mew Mews Fashion Reviews 1,511

TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 560 reviews, reviewers had a great experience with this company. Customers are consistently happy with their purchases, praising the stylish designs and high quality of the products, which often exceed expectations and look even better in person than online. Many appreciate the durability of embellishments and the overall excellent craftsmanship, making them feel confident and receiving numerous compliments. The customer service is frequently highlighted for being responsive, helpful, and efficient in resolving issues and facilitating exchanges. People also note the smooth shipping process and timely delivery, with items arriving well-packaged and exactly as pictured. However, some customers also noted issues with product quality, describing items as cheaply made, with defects, and not matching the online images. There were also complaints about long delivery times, with some orders taking weeks or even months to arrive. Additionally, some reviewers experienced difficulties with returns and refunds, citing unhelpful customer service and a lack of proper resolution for defective products.

What people talk about most

Product

Clients share positive opinions on product, with many expressing satisfaction with the quality and appearance... See more

Quality

People report positive experiences with quality, with many consumers praising the high quality of materials,... See more

Order

Customers had ambiguous experiences with order, with many expressing significant frustration over delayed... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers experiencing significant... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had a great experience with Mew Mews Fashion. The designs are stylish, the quality is good, and the items look just like the photos. Shipping was smooth and everything arrived nicely packaged. Overa... See more

Company replied

Rated 5 out of 5 stars

I’ve always loved corsets and corset-style dresses, and when choosing one, I pay close attention to the structure — whether it’s firm or soft. Soft corsets can lose their shape after a few awkward m... See more

Company replied

Rated 5 out of 5 stars

A woman friend of mine suggested to buy elegant and sensual dresses and so I did. Lot of choice, good quality, very smart features, good price. The only thing to improve the time of delivery in few d... See more

Company replied

Rated 5 out of 5 stars

I originally ordered a few dresses from this site just to try it out, and I honestly didn’t expect them to become some of my most complimented outfits. Every time I wore one of the dresses, someon... See more

Company replied


Company details

  1. Women's Clothing Store

Written by the company

Founded in Aug 2021, Mew Mews is a woman fashion and lifestyle brand committed to helping women of all shades and shapes feel confident and sexy. Every time you purchase our hand-made dresses designed with love, you are not only investing in yourself but also supporting a woman-owned business and helping us empower women all over the world.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love the dress

Love the dress! 🖤✨

March 20, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Khushi! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Will not accept returns - stay away

The items could be nice if they fit. Somewhat cheap. But returns are impossible/ difficult to accomplish.
The beads, rhinestones and such fall off, even the first time one tries on.
Returns are hard and unpleasant! It is the most difficult store ever for returns.
I do not recommend, bad experiences.
S. A. Fraum

March 23, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi love! Thanks for bringing this issue to our attention and we are also sorry to hear that the quality of the product does not meet your expectation. We have emailed you to offer the solution to resolve this matter. Plz check it later. Thanks

Rated 5 out of 5 stars

Absolutely love their products

Absolutely love their products, the quality is so good, and the company is so sweet!

March 23, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Lizz! We really appreciate you taking the time to share your rating with us. We are thrilled to hear that the quality meets your expectation. Thanks again for your support of our female brand MEW MEWS and we will keep providing helpful support. Wishing you a beautiful day!

Rated 1 out of 5 stars

They refuse to give returns

They refuse to give returns. Do not buy from here if you want a refund if it doesn’t fit or suit you. They try and put off doing anything every day asking for different photo or something else. Shocking. I would never buy from here again

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

I truly love the quality and style of…

I truly love the quality and style of their clothes. The customer service is quick to respond and they work with you to find solutions. I’m definitely a return customer. I buy at least one piece per month from them and I get the most compliments when I DJ a show in a MewMew outfit. I’m actually going to wear a MewMew fit to my civil wedding!

March 22, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi dear! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

I've been shipoing with your company …

I've been shipoing with your company for quite awhile im never disappointed, your clothes and the quality of your clothes are just so amazing, your designs of your clothes are so beautiful and you don't have to worry about everyone in your choice of style, I highly highly recommend this company ,also when you contact them they immediately respond to your concern,also the shipping is just awesome, we'll if your are looking for great fashion and professional services this company is definitely for you.

March 16, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Veronica! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Want a glam, unique and stand out dress?

I've ordered three dresses from Mew Mew. Just ordered two more! The quality is great, fit and uniqueness is also a 5 star!

March 1, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi susan! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Intricate, beautifully designed

When I learnt the dress I purchased was coming from China, I was mortified, all I kept thinking were my previous disappointing experiences with companies like Shein.

I couldn't have been proved more wrong , the dress I ordered and the detail within the dress was exquisite absolutely stunning . The customer service was very good.

I couldn't be happier and have the perfect dress for my daughters wedding.

February 9, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Susan! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Love first thing about this company…

Love first thing about this company they have the best dresses in showstopper dresses that make all my pics and videos look amazing on Instagram!

March 14, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Melanie! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

Don't waste your money

I have contacted them several times to request a refund, but I haven't received a clear response. They will not provide the return information, and now they are not responding.

March 10, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Carla! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you

Rated 2 out of 5 stars

Terrible quality and they don’t give…

Terrible quality and they don’t give you a refund and make it extremely difficult to make a return. You get credit instead of a return so you’re stuck being forced to buy from them. Quality of their clothes is so poor I wouldn’t ever buy from them again after I use my $200 credit.

March 9, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Haynie! Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the quality issues you encountered and the inconvenience you experienced during the return process. We understand your frustration, especially when the product did not meet your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you

Rated 5 out of 5 stars

As an American site and previous…

As an American site and previous reviews was reluctant to place order. However l emailed them and had a response the following day.

Order placed 05th March 26 and dress received today.

Quality amazing and would definitely recommend.

March 5, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Maria! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 2 out of 5 stars

Unfriendly costumer service difficulty…

Unfriendly costumer service difficulty in making returns plz don’t buy anything from this website they will never refund your money instead of making it so easy to return they keep sending you emails to make your life hard just to give you return gift receipt .
They will never refund your money back

March 10, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Talin! We are truly sorry to hear that your experience with us hasn’t met your expectations. We take customer feedback very seriously, and we are in the process of implementing a more flexible return policy. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you.

Rated 1 out of 5 stars

The quality of the clothes are horrible…

The quality of the clothes are horrible and have a terrible smell! They state on their website you are able to return an item if not satisfied yet they have given me a hard time and I’m still not able to return this dress, it’s been 2 weeks now that I’m fighting it. They are now suggesting I take the dress to a tailor. Do NOT buy from them, they are falsely advertising stating a return policy when they do not let you do so! The WORST company I’ve ever came across!

February 28, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Lucy! We sincerely apologize for your frustrating experience. This is not the level of service we strive to provide. More importantly, we want to know more about your situation and figure out how we can make this right. Please email us at info@mewmews.com with your order number and we will work out a solution together! Thanks

Rated 5 out of 5 stars

Loved my dress it was beautiful & fit…

Loved my dress it was beautiful & fit perfect ! Ordered a large I’m 5’4” 156 lbs

March 6, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi courtney! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 1 out of 5 stars

This has been an absolutely awful…

This has been an absolutely awful experience. I’m not alone in this; many others have said that returning items is a nightmare! They require you to send pictures and dictate a ridiculous 7-day return window. After following all their convoluted steps and paying to ship my dresses back—dresses that don’t fit, mind you—they claim they only received one and will only issue a gift card for that. What kind of nonsense is that? After more back and forth, they offered a measly 50% refund for the other dresses, insisting they never got them. This feels like a scam! I've ordered from them in the past and liked one dress, but now I realize that if something doesn't fit, it's basically garbage because you'll never get an honest money back ( even as they claim as a gift card) from this company.

February 2, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Hanna! Thank you for your feedback. We’re truly sorry to hear about your frustrating experience with our return process. Regarding the missing items from your return, we have asked our warehouse team to investigate the matter immediately. More importantly, we want to make it right for you! Could you email us at info@mewmews.com about your order and we will work out a solution with you.

Rated 4 out of 5 stars

I was greatly satisfied with their…

I was greatly satisfied with their customer care team. They were helpful with my return process. Great customer service.

March 4, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Nichole! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

The first dress I bought in MewMews…

The first dress I bought in MewMews broke my heart and hearts of everyone who saw me in it. That was red dress in size M with hearts on it. Fits perfectly on me. Material is very comfortable and the quality of the dress was great too. That’s why I bought two more (not joking !!!) for my friends, because every girl deserves to look amazing.
Delivery service also good. I got my dress for about two weeks after I made an order and packaging was good and safe.

November 5, 2025
Unprompted review
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Reply from Mew Mews Fashion

Hi Yuliya! Thank you so much for your wonderful review! We're absolutely thrilled to hear that your first MewMews dress—the red one with hearts—made you and everyone around you fall in love with it. It means the world to us that you loved the fit, comfort, and quality enough to buy two more for your friends. Every girl deserves to feel amazing, and we're so happy to be a part of your special moments. Thank you for sharing your experience, and we can't wait to serve you again!

Rated 5 out of 5 stars

The dress was for my birthday…

The dress was for my birthday photoshoot. I am so happy, thrilled, and grateful for the outcome. I will be collaborating with them again, 10/10!!

February 23, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Kenicia! Thank you so much for taking the time to leave a review! We really appreciate your support. Wishing you a great day!

Rated 5 out of 5 stars

Stunning Dress

I purchased my first order not too long ago for my birthday dress and I couldn't be happier. I am so impressed with the quality of the fabric and how good the dress looked in person and on me. It was true to size and I received many compliments. I will be buying more items again.

March 4, 2026
Unprompted review
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Reply from Mew Mews Fashion

Hi Leomaris! Happy belated birthday! We're so honored that you chose MewMews for your special day. Thank you for your kind words—we're delighted to hear that your dress fit perfectly, looked stunning in person, and earned you so many compliments. Nothing makes us happier than knowing our customers feel confident and beautiful in our pieces. We look forward to welcoming you back for more fabulous finds!

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