mfamilybox Reviews 257

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

My order never arrived - tracking information showed it in numerous locations but sadly my home was not one of them. Emailed company to advise - nothing back, would avoid using this company and would... See more

Rated 1 out of 5 stars

This company is absolutley terrible! Ordered and paid for product on June 4,2020. Nearly 6 weeks later I've asked for several updates and there using all kinds of excuses. The most recent request for... See more

Rated 1 out of 5 stars

ordered a hat , realized they had included the model name hat with the name I ordered. Got it touch immediately ( within 2 minutes) . Could not reach a real person - checked box that I wanted to mo... See more

Rated 1 out of 5 stars

I agree with all the other awful reviews, I think this is a scam. DO NOT ORDER FROM THIS COMPANY, my order was over three weeks ago and when I complained I was asked to register on their claims websit... See more

Company details


Contact info

  • N Pennsylvania St 211, 46204, Indianapolis, United States

  • mfamilybox.com

1.4

Bad

TrustScore 1.5 out of 5

257 reviews

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Rated 5 out of 5 stars

Black Baseball Cap

I ordered a black named baseball cap for a Xmas present to all my men of my family they look so awesome and is a good quality. But Later their wife wants too and I order Red name baseball cap. It was a great mix for FAMILY REUNION.

This is a suggestion I need some baseball cap for my grand kids. when you have available let me know.

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

I ordered a named baseball cap on 3/11/19 for a Xmas present and received order end of November. The cap had the wrong name so I contacted customer services right away, 2 days later they confirmed a replacement would be sent.
By 22 /12 this had not been received so I contacted to ask for a refund as it was a Xmas present and I needed to purcahse a substitute Present. On 27/12 they replied saying they would send another.

I have repeatedly asked for a refund and not been provided with one. Their customer service is a joke.

DO NOT USE THIS COMPANY

January 18, 2020
Unprompted review
Rated 1 out of 5 stars

Not what I ordered!!

Ordered 2 printed hooded sweaters. Received 1 sweater and a tshirt instead. The website is designed in such a way that you can’t describe the problem. So after I filed a claim, they denied it and there is no number to reach out to anyone!! So frustrating. Buyer beware if they make a mistake!

January 16, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you very much

Thank you very much! I ordered a cap and a coffee mug for my husband for Christmas and a sweatshirt for me. Products are very nice! THANKS SO MUCH!

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, fast shipping. Will order from them again when we need something they make.

January 12, 2020
Unprompted review
Rated 5 out of 5 stars

Happy !

I am very happy with my purchase, well made and I cant wait to give it to my husband for his birthday. Fast delivery very satisfied customer!

January 12, 2020
Unprompted review
Rated 5 out of 5 stars

Great company!

The quality of product I ordered was great! I ordered for my family for Christmas and they loved it! They have great customer service as well.

January 10, 2020
Unprompted review

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