Market Financial Solutions Reviews 193

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and helpfulness, often highlighting specific team members for their exceptional service. Many people appreciate the quick response times and the smooth, well-communicated process, noting that the company often exceeds expectations and helps to complete complex deals swiftly. However, some people were dissatisfied with the company's internal processes, describing them as obstructive and difficult. A few other people also felt that their experience was stressful, with one reviewer mentioning feeling pressured and having concerns about the loan process.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism,... See more

Service

Customers had positive experiences with service. Many reviewers praised the outstanding and exceptional... See more

Customer service

Clients share positive opinions on customer service. Many customers appreciate the proactive, responsive, and... See more

Response time

People report positive experiences with response times. Customers consistently praise the proactive,... See more

Based on these reviews

Rated 5 out of 5 stars

As a broker I deal with a panel of c200 lenders. After being let down by another lender we approached MFS who were able to exceed all expectations, complete in time and saved the deal. Throughout the... See more

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Rated 5 out of 5 stars

Very happy with the service from Market Financial Solutions. Loulou, Matt, Charles and Luke worked together as one team, kept us informed, and moved the case forward quickly. All fees were clear, que... See more

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Rated 5 out of 5 stars

Alec and Parisa were absolutely fantastic throughout the bridging loan process. Both were extremely responsive, and proactive in pushing things forward. They both ensured everything progressed smoothl... See more

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Rated 5 out of 5 stars

Nabila and Simon were great from the outset. The deal isn't a straight forward one,with an inexperienced landlord taking on multiple units to rent. Both Simon and nabila worked with me to make the cus... See more

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Rated 3 out of 5 stars

I found the people I have dealt with very helpful,,good and timely communication, so happy to work with these people again. The process took an inordinate amount of time( much if this down to Solic... See more

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Rated 5 out of 5 stars

MFS as a whole really proved their expertise in understanding broker/client vision. They were able to move swiftly and complete a £30M bridge within 4 weeks. Both Nabila and Adam worked tirelessly... See more

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Rated 5 out of 5 stars

The team at MFS is very responsive and extremely helpful. They would always make sure to look at problems to see what would be the best way to solve it unlike any other typical lenders. Not to mention... See more

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Rated 5 out of 5 stars

Pleasure as always to work with Jack, Maria and Carrie. On what was a rather complex case, the team managed to accommodate and complete using their fusion product, henceforth allowing our client to o... See more

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Rated 5 out of 5 stars

A great experience on a tricky funding request. We all love plain vanilla but know that life sometimes doesn't work like that. Donald & Krystian helped take a really practical approach, looking at all... See more

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Rated 5 out of 5 stars

Big thanks to Zahira, Belinda and Emma-Leigh for all their work to get our commercial term loan over the line. It was not a straightforward deal but the MFS team were open minded to understand the bor... See more

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Rated 1 out of 5 stars

Absolute joke of a company. We passed our client to MFS for a bridge loan which was okay. They then said they could turn the bridge into a mortgage. The reason we allowed this to happen was MFS said t... See more

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Rated 5 out of 5 stars

I am delighted to share my experience working with Ruby Power, whose service has been nothing short of exceptional. What truly sets Ruby apart is her genuine willingness to go above and beyond. I wo... See more

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Rated 5 out of 5 stars

I can honestly that my experience with the team has been first class the service , communication and completion was first class, Anyone dealing with MFS will find them great Parisa Jack and the Love... See more

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Rated 5 out of 5 stars

MFS is a funder who not only claim to be a specialist lender but can actually deliver when others may shy away hiding behind funding line criteria etc. Luke, Anjali, Richard and Alec hats off to yo... See more

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Rated 5 out of 5 stars

Sonal the underwriter was brilliant. She was extremely helpful and patient. Scott Lord too very supportive and helped sort out the issues expeditiously. Raja is running a great team. Jemima helped so... See more

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Rated 5 out of 5 stars

In the past I have used MFS when I've had complicated cases that need experienced Underwriters to review and assess a case fairly. This was no exception and I am pleased to say that the service receiv... See more

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Rated 5 out of 5 stars

Sarah, Simon, John & Matthew are a brilliant team, refreshing to work with a lender as attentive & commercially minded as they are! Thank you for all your help in getting, what was not the most straig... See more

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Rated 5 out of 5 stars

We recently had a great experience with MFS on a few deals. BDM Oliver was very quick to respond whenever we needed him, and the underwriter Jordan and Lily were very efficient in getting the deal o... See more

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Rated 5 out of 5 stars

Charlotte Parker, Business Development manager always goes above and beyond. I had some tricky enquires and she took the time to have a team's call to go through them with me. I have known Charlotte f... See more

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Rated 5 out of 5 stars

Michelle provided excellent service throughout. She was professional, responsive, and very helpful at every stage. She took the time to explain everything clearly and ensured the process ran smoothly.... See more

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Rated 5 out of 5 stars

Kayla was great! A lot of delays with the solicitors, but overall MFS pushed the case through (unlike with most lenders). A super complicated financial set up ironed out easily. Would use again 100%

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Rated 5 out of 5 stars

Always really enjoy working with MFS. Kieron Coote and his team are super efficient. In this last case it was super helpful to have their in house lawyer to take a commercial view on a point to en... See more

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Rated 5 out of 5 stars

Specialist BTL from an intermediary perspective isn't easy to navigate however both Kayla & Destene went over and beyond to help and drive the cases forwards. My first time dealing with MFS..... See more

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Rated 5 out of 5 stars

Sonal is fab she is always very helpful and I have been working with her for years. Emma is also fantastic and they work well together. Great team for sure and their service is excellent. Highly recom... See more

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Rated 5 out of 5 stars

Really great experience. Loulou in the underwriting was extremely helpful at getting the case over the line. Both Michelle and Elliott helped assist with their experience and knowledge of products an... See more

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Rated 5 out of 5 stars

I am very impressed with the outstanding service provided by MFS. The team is professional, efficient, and always attentive to the needs of brokers and clients alike. Their clear processes and promp... See more

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Rated 5 out of 5 stars

This case was a bit complicated in that the buyer was also the freeholder plus a lease extention had to done simultaneously. Valuation report nearly run out due to delay cause by sellers legal team bu... See more

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Rated 5 out of 5 stars

Pleasure working with MFS as always. We had a tough deal, but thanks to the hard work and persistence of Kayla, Ben, Craig, Tamika and Tom Gill, we managed to get it over the line. A great team to wor... See more

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Rated 5 out of 5 stars

This was a serious accomplishment by the team. This commercial deal was done as quick as a bridge. Initially spoke with my BDM Michelle Lowe who was prompt to get me terms from Olivia Cheeseman. I... See more

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Rated 5 out of 5 stars

Brilliant advice and service, thank you very much. Shout outs to Xanthe and Josh for organising our meeting and ensuing everything went to plan, all in one visit

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Rated 5 out of 5 stars

Another complex commercial case over the line, many complex income/giftor / property quirks. Thanks to Belinda Heng for all your assistance, much appreciated. Regards Praj

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Rated 5 out of 5 stars

Complex commercial debt consolidation remortgage Completed 👍. Great communication throughout the application process from both the bdm and underwriter, kept up to date on case and found solutio... See more

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Rated 5 out of 5 stars

Constant communication and response to deal status helped a complicated commercial transaction. Nabila was excellent and great support by Ben and Tom. Lender stepped up to the plate when needed.

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Rated 5 out of 5 stars

As a broker MFS have been very flexible and communicated well throughout the process. Extremely grateful to Maria, Jack and Sarah who were instrumental from start to finish.

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Rated 4 out of 5 stars

Delighted to have completed on the deal with MFS. Not the most straight forward deal but the team, including Donald and in particular Madeleine stepped up to deliver it.

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Rated 1 out of 5 stars

I see most people have had a positive experience of this company but I have found them to be obstructive and difficult throughout. As an experienced investor hoping to find a bridging finance provider... See more

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Rated 5 out of 5 stars

The deal was not straight forwards but they worked with the client to get the deal done. They even worked longer in the lead up to Christmas to be able to get the deal drawn at the 11th hour to get th... See more

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Rated 5 out of 5 stars

Great experience working with MFS in getting the deal over the line. Thanks to Olivia, Jack, Maria and the team for putting in that extra effort

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Rated 5 out of 5 stars

Zahira & Olivia at MFS provide the most efficient service I’ve experienced! The MFS lending policy is also very creative, tailoring lending solutions to meet clients needs in a challenging BTL world!... See more

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Rated 5 out of 5 stars

Dealing with the underwriter Steven Jones and Jack Dray helped get this deal over the line. Steven kept on top of any issues that were faced. Excellent service from them both.

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Rated 5 out of 5 stars

Amazing customer service by Ruby power. Very fast and reliable response It's nice working with you. Thanks

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Rated 5 out of 5 stars

Amazing service. Kayla went above and beyond and took personal ownership to get this very complex loan over the line 💪

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Rated 5 out of 5 stars

It was a pleasure dealing with MFS. Kieron especially made sure my clients needs and complexities were dealt with in a professional manner.

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Rated 5 out of 5 stars

We have worked with Parisa and Zahira on a commercial bridge. Amazing service from both of them throughout the process.

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Rated 5 out of 5 stars

Our underwater/case manager Nabila Wright provided a swift & attentive 5* service from start to finish leading to a very satisfactory completion for me and my customer. I will be using MFS again 👍🏼

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Rated 4 out of 5 stars

Overall a good experiance and very helpful underwriters with a can do attitude. Would recommend this lender for non standard complex situations.

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Rated 5 out of 5 stars

James was very prompt and efficient. He was a pleasure to deal with. He was knowledgeable and detailed in his requests and responses.

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Rated 1 out of 5 stars

My experience with Market Financial Solutions (MFS) was extremely stressful from start to finish. I was introduced to them through a broker via Tapton Capital, who I later found out had... See more

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Rated 5 out of 5 stars

I recently worked with Parissa and Donald on a complex application, and they were exceptional throughout the process. They were proactive, in constant communication, and navigated the back-and-forth w... See more

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Rated 5 out of 5 stars

Worked with Kayla-Jade on what was a quite complex refinance. Excellent experience throughout with Kayla being very proactive in moving the process along, communicating with me to avoid any bottleneck... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Business to Business Service
  3. Loan Agency
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Market Financial Solutions

Written by the company


Bridging Loans


Buy-To-Let Mortgages


At Market Financial Solutions we provide a range of fast and flexible bridging loans & buy to-let mortgage solutions for residential and commercial properties to all our intermediaries and clients.

We have the ability to lend specialist finance products to our clients in a prompt and professional manner – ensuring they have got the capital required to fund the acquisition, re-financing or refurbishment of their desired property.

We issue bridging loans and buy-to-let mortgages to private individuals and on a commercial basis – with terms and interest rates based on the borrower’s specific requirements.

What’s more, we can provide funding to foreign nationals, offshore companies, trusts and even those with no UK footprint. We prioritise flexibility – working with property investors who may be stuck in broken chains, have missed payments in their credit history, or who have even faced bankruptcy.

We understand that no two finance deals are ever the same. Across out bridging loans and mortgage products, we offer a bespoke service. We have multiple types of financial solutions designed to adapt to various setups. We will always go above and beyond to identify the terms that suit your requirements.

Our application process is simple, and you can complete an application online. We vow to respond to you within 4 hours.


Try our Calculators here


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The whole team delivered

The whole team delivered on a transaction with a number of twists at various stages. Big shout out to Kayla who never let go of the ball and was consistent in her approach to driving the deal to completion. Tom and Charles always there to support the team and great end to the week.

April 11, 2025
Unprompted review
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Reply from Market Financial Solutions

Hi Andrew,

Thank you so much for the fantastic 5-star review! We're thrilled to hear that the team delivered for you, especially through the twists and turns of the transaction. Kayla will be delighted to receive your kind words, so will be Tom and Charles.
Wishing you continued success, and we hope to work with you again soon!

Best regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Remortgaging made ever so simple

Kieron and ruby - great help customer service out of this world .. can’t thank them both enough… kieron your a life guard

April 7, 2025
Unprompted review
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Reply from Market Financial Solutions

Thank you for such a fantastic review! We're so glad to hear that Kieron and Ruby made your remortgaging experience smooth and stress-free. We'll make sure to pass on your kind words. We're always here if you need anything in the future.
Kind regards,
Your Team at Market Financial Solutions

Rated 5 out of 5 stars

Great experience working with MFS

Great experience working with MFS, very knowledgeable & supportive team. Anjali and Alec done an amazing job working through a very challenging case with a great result in the end! Really looking forward to the next one. Highly recommended!

April 1, 2025
Unprompted review
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Reply from Market Financial Solutions

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a great journey with us, and that Anjali and Alec were able to support you through a challenging case. They’ll be delighted to know their efforts made such a positive impact.

We’re just as excited to work with you again on the next one. Your recommendation means a lot to us!

Best regards,
The Team at Market Financial Solutions

Rated 5 out of 5 stars

Kayla is a star

Kayla was a star with a recently on a complex case that where MFS were the only option. Kayla was responsive and pro active throughout the entire process.

March 31, 2025
Unprompted review
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Reply from Market Financial Solutions

Hi Dale,
Thank you so much for your kind words! We're delighted to hear that Kayla was able to support you effectively with your complex case. We'll be sure to pass along your compliments to Kayla - she'll be thrilled to hear them. Thanks again for sharing your experience! And we're looking forward to working with you again soon.

Kind regards,
Your Team at Market Financial Solutions

Rated 5 out of 5 stars

Great work by Craig and Lyam getting a…

Great work by Craig and Lyam getting a complex property and case over the line for one of our portfolio landlords. Exceptional job in communicating and getting a time sensitive BTL remortgage completed.

March 13, 2025
Unprompted review
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Reply from Market Financial Solutions

Thank you, Amar! We’re glad to hear that Craig and Lyam’s communication and efforts helped navigate this complex case. It’s always rewarding to see a time-sensitive remortgage come together smoothly. We appreciate your feedback and look forward to working with you again!
Kind regards,
Your Team from Market Financial Solutions

Rated 5 out of 5 stars

Great Communication and Team Work

I was completely impressed with the professionalism and customer service of Jordan Rivers. We received regular calls to discuss case progression and as can be the case became more time critical as we reached completion. This case went alongside another bridge with another lender, it was great for us all to work together and reach the successful completion of the purchase. Thanks for your work Jordan and we look forward to future cases with MFS.

March 14, 2025
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Reply from Market Financial Solutions

Thank you, Megan, for your kind words! We're glad to hear that Jordan's support and communication made the process smoother, especially with the time-sensitive nature of the case. Collaboration is key, and it’s great to know everything came together successfully. We appreciate your trust and look forward to working with you again in the future!
Kind regards,
Your Team from Market Financial Solutions

Rated 5 out of 5 stars

Amazing support

Alexandra Hewett
Senior Event Marketing Manager

What a super star you are!
On the morning of the UK Mortgage Convention you not only set up the stand for MFS but you went out of your way to assist in the set up of the event to ensure a smooth start to the day when the delegates started to arrive.
Your help and support was invaluable. I can not thank you enough

March 6, 2025
Unprompted review
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Reply from Market Financial Solutions

Thank you so much for your kind words, Sally! We’re really pleased to hear that Alex’s support made a positive impact at the UK Mortgage Convention. We appreciate your feedback and look forward to seeing you at the next event!

Kind regards,
Your Team from Market Financial Solutions

Rated 5 out of 5 stars

I found Ruby Powell very efficient

I found Ruby Powell very efficient, cooperative, quick in response to any query and problem solving personality.

February 28, 2025
Unprompted review
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Reply from Market Financial Solutions

Dear G. Moeen ud Din,

Thank you for your kind review! We're so pleased to hear that Ruby was able to assist you efficiently and provide the support you needed. Your feedback means a lot, and we truly appreciate you taking the time to share your experience.

If there’s anything else we can help with, please don’t hesitate to reach out.

Best regards,
The team from Market Financial Solutions

Rated 5 out of 5 stars

Exceptional Support - above and beyond

The definition of "going above and beyond" at its best! Cameron truly exceeded expectations to ensure the transaction was completed on time. At one point, I had almost given up due to the ongoing challenges we faced in the case we were working on. However, Cameron went the extra mile, even sharing his mobile number so I could reach him directly due to the time-sensitive nature of the matter. There were times I called him up to ten times a day, yet he always answered graciously.

Abbie was also incredibly helpful, always available to take calls and provide reassurance whenever Cameron was in a meeting. It was undoubtedly a stressful transaction, but without their dedication and support, our client’s purchase wouldn’t have been successful.

Highly recommend their service!

February 7, 2025
Unprompted review
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Reply from Market Financial Solutions

Thank you so much for your kind words! We know how complex and time-sensitive transactions can be, so it’s always our priority to provide the support and responsiveness needed to get things over the line. Cameron and Abbie will be delighted to hear your feedback—they are both truely committed in helping clients navigate challenges as smoothly as possible. We appreciate your recommendation and look forward to working together again in the future!
Kind regards,
Your team from Market Financial Solutions

Rated 5 out of 5 stars

Thanks Cameron, Lyam & Mark

MFS delivered fantastic results for our clients, as always. Cameron's dedication was key to getting this complex case over the line – he went above and beyond. Lyam and Mark's excellent communication kept us informed at every stage. Overall, MFS continues to provide outstanding, client-focused service.

February 7, 2025
Unprompted review
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Reply from Market Financial Solutions

Thank you for your feedback, Jamie. We’re glad to hear that the process went smoothly and that Cameron, Lyam, and Mark were able to support you throughout this unique project. We appreciate your trust and look forward to working together again in the future!
Kind regards,
Your team from Market Financial Solutions

Rated 5 out of 5 stars

The Wellington Centre Aldershot

A deep appreciation to MFS and everyone who helped to ensure the project of the lifetime - the purchase of The Wellington Shopping Centre. A commendable appreciation to Cameron who went over and beyond to ensure the case goes through. If it wasn’t for him, this case wouldn't have been possible to complete.

February 7, 2025
Unprompted review
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Reply from Market Financial Solutions

Thank you, Kumari, for your kind words and for sharing your experience. We’re delighted to have played a part in such a significant project like the Wellington Shopping Centre, and it’s great to hear that Cameron’s and the team's dedication made a difference. Wishing you all the best, and we look forward to working with you again in the future!
Kind regards,
Your team from Market Financial Solutions

Rated 5 out of 5 stars

Amazing service & organisation

I recently attended an event at the offices of MFS which was organised for us by Liza Campion and the wonderful Alexandra Hewitt – Senior Events Marketing Manager.
Alex was amazing from my first engagement with her, ensuring everything was set-up and ready for us when we arrived, from name badges to a wonderful lunch. She made the process seamless and all our delegates came away from the event buzzing. Thanks so much Alex!

February 4, 2025
Unprompted review
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Reply from Market Financial Solutions

Thank you for your kind words and for taking the time to share your experience. We're delighted to hear that the event ran smoothly and that your delegates enjoyed the day. It was a pleasure working with you, and we’re glad we could help make the process seamless. We appreciate your feedback, which will be forwarded to Alex & Liza, and look forward to welcoming you again in the future!

Kind regards,
Your team from Market Financial Solutions

Rated 5 out of 5 stars

My First Experience of MFS

My first deal with MFS and it has been an enjoyable experience - Pragmatic approach to lending and really easy to work with. Belinda Heng drove the deal from an underwriter perspective and has a real passion to support to completion. Thanks for yoyr support

January 28, 2025
Unprompted review
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Reply from Market Financial Solutions

Dear Steven,

Thank you so much for your fantastic 5-star review! We're thrilled to hear that your first experience with MFS was such a positive one. It's great to know that our pragmatic approach to lending and Belinda Heng’s dedication made the process smooth and enjoyable for you.

We’ll be sure to pass on your kind words to Belinda. She’ll be delighted to hear about your appreciation.

Please get in touch if we can help with another case. We're looking forward to working with you again in the future!

Kind regards,
Your Team from Market Financial Solutions

Rated 5 out of 5 stars

Fast & Pragmatic

Worked with Cameron and Richard. Very detailed and commercial, pragmatic. highly recommended !

January 22, 2025
Unprompted review
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Reply from Market Financial Solutions

Dear Mickey,

Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience working with Cameron and Richard.

Your recommendation means a lot to us! If you need any further assistance or have any questions in the future, please don’t hesitate to reach out.

Best regards,
Your Team from Market Financial Solutions

Rated 5 out of 5 stars

MFS is an excellent lender to work…

MFS is an excellent lender to work with. It was a pleasure to engage with Sumit Sapra as he is a true profesional who listened to our requirements and accordinglly managed to get credit support.

December 2, 2024
Unprompted review
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Reply from Market Financial Solutions

Dear Prakash,

Thank you for your kind words and for sharing your experience with Market Financial Solutions. We are thrilled to hear that Sumit was able to provide you with the professionalism and support you needed.

We truly value your trust and look forward to assisting you with tailored solutions again in the future. Please don’t hesitate to reach out if you need any further support.

Best regards,
Your Team from Market Financial Solutions

Rated 5 out of 5 stars

The Team at MFS are fantastic at…

The Team at MFS are fantastic at offering solutions and out the box thinking for our HNW clients Assisting with group face to face meetings with client, special mention to Sumit Sapra . Sbl financial is a specialist brokerage and it is imperative we have confidence with our partners and same ethical values . We use MFS and the extended team on a regular basis

December 13, 2024
Unprompted review
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Reply from Market Financial Solutions

Hi Sean,

Thank you so much for your kind words and for taking the time to share your experience you had with our team! We’re delighted to hear that we has been able to provide the solutions and support you need for your clients. We truly value the strong relationship we have with SBL Financial and are pleased that our shared commitment to ethics and client care resonates with you.

We look forward to continuing our partnership and providing the service and expertise you can rely on.

Best regards,
The team from Market Financial Solutions

Rated 5 out of 5 stars

Excellent Service Throughout

Excellent service from beginning to end, from the initial enquiry with Marcus, though to the underwriting and completion with Krystian and Sarah.

December 13, 2024
Unprompted review
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Reply from Market Financial Solutions

Hi Chris,

Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with our team. If you need any assistance in the future, please don't hesitate to reach out. We truly appreciate your feedback!

Best wishes,
Your Team from Market Financial Solutions

Rated 5 out of 5 stars

5 Star Service!

Michelle, Emily and Greg have always been fantastic at helping with our initial queries and progressing our cases would strongly recommend them to anyone!

December 16, 2024
Unprompted review
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Reply from Market Financial Solutions

Hi Sam,

Thank you so much for your 5-star review! We’re thrilled to hear that Michelle, Emily, and Greg were able to provide the fantastic support you needed. Your recommendation means a lot to us, and we’re always here to help with any future queries or cases.

Thanks again for choosing us!

Best wishes,
Your Team from Market Financial Solutions

Rated 5 out of 5 stars

Exceptional Customer Service

What exceptional service provided to me and my client on what, was not a straight forward case. Thank you Michelle Lowe, Emily Cope and Sarah Rowe, always available for answering questions and providing updates. Thank you to the team behind the team, for showing the same customer service and flexibility to get this commercial mortgage over the line.

December 1, 2024
Unprompted review
Market Financial Solutions logo

Reply from Market Financial Solutions

Dear Steven,
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that Michelle, Emily, and Sarah were able to support you and your client on such a complex case and ensured a smooth process and successful outcome. Your feedback means a lot to us, and we truly appreciate your trust. We look forward to assisting you again in the future!

Best regards,
Your team from Market Financial Solutions

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