Very good communication and very helpful staff. Good prices and delivery service. Keeping me upto date on my order
Company replied
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Very good communication and very helpful staff. Good prices and delivery service. Keeping me upto date on my order
Company replied
Great experience and customer service from the gentlemen working at St Andrews MGM timber. We stopped in without calling ahead to purchase timber to build a table for a train set. Staff couldn’t have... See more
Decent priced and quality timber. Always quick delivery and the delivery drivers are also very friendly and have no problems helping with unloading which is great if you're on your own. The staff in... See more
Company replied
This is a second review I am writing on the service given to me at MGM Timber.The staff are very attentive, knowledgeable and patient. I had to add on to my order a day before it was delivered, which... See more
Company replied
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
37 Largo Rd, KY16 8NJ, St Andrews, Fife, United Kingdom
Replied to 90% of negative reviews
Typically replies within 1 week
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Very good communication and very helpful staff. Good prices and delivery service. Keeping me upto date on my order

Reply from MGMTimber - St Andrews
Excellent service with delivery at just the right time. Delivery guy was super helpful

Reply from MGMTimber - St Andrews
Decent priced and quality timber. Always quick delivery and the delivery drivers are also very friendly and have no problems helping with unloading which is great if you're on your own.
The staff in the branch are also really helpful in person or on the phone. They are my go to supplier now.

Reply from MGMTimber - St Andrews

Reply from MGMTimber - St Andrews
Great prices and great customer service. My go to place for and timber and fencing requirements

Reply from MGMTimber - St Andrews
Really good service. Ordered online. Good prices. Picked up next day no problem.

Reply from MGMTimber - St Andrews
Good stock and customer service, few days wait for delivery but arrived nice and early on the day.

Reply from MGMTimber - St Andrews
Excellent advice on wood required and amount needed. Carefully delivered to rural locations with tight access, really quick to deliver.

Reply from MGMTimber - St Andrews
Goods arrived on time and were placed in a safe position

Reply from MGMTimber - St Andrews
Ordered online, turned up, went in, order brought out to van, no problems, thanks.

Reply from MGMTimber - St Andrews
Great prices and able to adjust delivery to meet my needs.

Reply from MGMTimber - St Andrews
First class delivery friendly service, will certainly be using this company again for any work required driver very helpful carried the wood to where I wanted it

Reply from MGMTimber - St Andrews
The online ordering process was very straightforward and easy to use.
On collection, the staff were extremely polite and professional and everything was ready for me.

Reply from MGMTimber - St Andrews

Reply from MGMTimber - St Andrews
Beyond expectations! I only needed two blocks of timber and got them, cut to size, for free, and with a friendly smile. Great service, many thanks!

Reply from MGMTimber - St Andrews
Excellent advice, quick and friendly service from Danni.

Reply from MGMTimber - St Andrews
Easy and very accommodating company to deal with.
Great products and price.
Delivery, quick,

Reply from MGMTimber - St Andrews
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