Nothing was too much trouble for them. Our van broke down so was unable to collect ourselves and they stepped in and had it delivered in a couple of days. The driver was a lady who was lovely and chat... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Nothing was too much trouble for them. Our van broke down so was unable to collect ourselves and they stepped in and had it delivered in a couple of days. The driver was a lady who was lovely and chat... See more
Company replied
Easy to use website, very polite and prompt delivery, good price. Very pleased, thankyou.
Company replied
Fast delivery, good price
Delivered on time with no fuss.
Company replied
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Unit 19, Ormile Ind Est, KW14 7QU, Thurso, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nothing was too much trouble for them. Our van broke down so was unable to collect ourselves and they stepped in and had it delivered in a couple of days. The driver was a lady who was lovely and chatty. The quality of wood was outstanding, well worth it. We will be putting in another order shortly.

Reply from MGMTimber - Thurso
Easy to use website, very polite and prompt delivery, good price. Very pleased, thankyou.

Reply from MGMTimber - Thurso
Excellent quality of timber and a very good delivery service

Reply from MGMTimber - Thurso
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.