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MHH International Ltd Reviews 

232
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, describing the entire process as smooth, seamless, and stress-free. Reviewers highlight the staff's exceptional professionalism, helpfulness, and supportive approach, making interactions pleasant and productive. Communication is consistently praised as outstanding, with timely responses and regular updates keeping people informed throughout the process. Many consumers found that the company made daunting tasks easy, providing invaluable guidance and taking care of all the paperwork and fine details. People frequently recommend this service, noting their expertise in sourcing and exporting vehicles, and expressing a strong intent to use them again.

What people talk about most

Service

Clients share positive opinions on service, consistently describing it as professional, efficient, and... See more

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and helpfulness... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting exceptional support and... See more

Response time

Consumers find response times to be outstanding, with many reviewers highlighting timely responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience. They claim the HMRC VAT back which reduces the car cost & more than covers their fee's. It was observed after collection that the sunroof was cracked, don't know if this happened whe... See more

Company replied

Rated 5 out of 5 stars

Excellent efficient service importing car from UK to Ireland. Chris discussed all options and completed car purchase and collection within a week. Sam and Jordan looked after post sale working with me... See more

Company replied

Rated 5 out of 5 stars

I had an amazing customer experience with Chris Nelson. He was highly professional, fast, and supportive throughout the entire process. From the very first moment until the end, everything was h... See more

Company replied

Rated 5 out of 5 stars

It can be difficult to put your trust in a company when parting with money before you receive the vehicle, I can honestly say that the whole process was made easy by Steven and his colleagues. They... See more

Company replied


Company details

  1. Vehicle Exporter
  2. Car Dealer

Written by the company

Established in 2009, we are a leading specialist in sourcing and exporting prestige vehicles from the UK to clients worldwide. With a focus on luxury, performance, and high-quality cars, we offer a comprehensive car export service that ensures a seamless and stress-free import experience for every customer. Car Export Services: **VAT-Free Export:** Experts in exporting VAT qualifying cars, so clients are eligible for 20% off the advertised retail price by exporting vehicles VAT-free from the UK. We handle the VAT reclaim process entirely, passing on the savings directly to our customers. **Vehicle Sourcing:** Leveraging extensive trade networks, we sources new and used prestige vehicles, including brands like Aston Martin, Audi, Bentley, BMW, Ferrari, Range Rover, Mercedes Rolls Royce and more. We also place factory orders to meet specific client preferences. **Shipping and Logistics:** We the entire logistics process, including booking shipping, delivering vehicles to the port, and couriering all key documents and loose items to clients via DHL. This meticulous attention to detail ensures vehicles arrive safely and ready to drive. With over 5,000 vehicles exported to 27 countries, We have built a reputation for a seamless export experience with exceptional quality cars, VAT reclaim services, safe transactions and impeccable export services worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(232)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought 2 vehicles through the…

I bought 2 vehicles through the assistance of Chris Nelson. Both vehicles were brand new and i received them in emmaculate condition. On both transactions all was transparent and smooth. Great service.
Thanks to Chris and the rest of the team

May 10, 2021
Unprompted review
Rated 5 out of 5 stars

Nissan GTR Sale - MHH Great Review

Earlier this year I sold my Nissan GTR to the team who were brokering a deal with their client in Fiji. The transaction couldn't have been smoother. What a great and trustworthy business. At every step the communication was clear and regular. Cannot recommend enough.

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Mhh international is a highly…

Mhh international is a highly recommended. Bought my second car off them and recently did a project car. Dealing with Alistar was great as he was always there to answer your question through mail or text. Very professional organization. Looking forward for more deals in months to come. Cheers Roy

March 18, 2021
Unprompted review
Rated 1 out of 5 stars

This company is a fraud

This company is a fraud, Chris Nelson in particular. He assured that my car was produced in August 2020, but when I received it, it was May 2019. He also lost the second key and messed up the car docs, all of which didn't allow me to register and use my car for 3 months after l received it.
Also, Alistair​ Benn, CEO, MHH​ International, is a dishonest person: he asked me to alow him some time to answer my last email, but never replied.
In summary, I sustained a huge loss and inconvenience from this company. Avoid it.
Legal action is in order and will start soon.

March 14, 2021
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

We are so disappointed that your experience has not been the positive experience we strive to deliver and many previous customers enjoyed for more than 10 years. Your allegations of fraud are deeply disappointing. We have passed all information to our solicitors who will respond in due course. To respond to your specific points:
- The details we shared were provided by the main supplying dealer.
- As you know, the key unfortunately was lost by DHL for which we refunded you the replacement costs within 24 hours.
- There was a paperwork error which was highly irregular and was rectified at the first possible opportunity.
- Alistair responded to you by email within the agreed time (11th March 5pm).

Naturally, we take our customer service very seriously and remain committed to delivering excellent service for all our customers.

Rated 5 out of 5 stars

The experience with Alistair and MHH…

The experience with Alistair and MHH International was very efficient, and I think exceeded expectation.
I am very pleased with the process and the outcome and look forward to using their services again in the future.

February 25, 2021
Unprompted review
Rated 5 out of 5 stars

Dealing with Alistar at MHH has been…

Dealing with Alistar at MHH has been from the onset from Fiji has been excellent. His choice in guiding me on the color , and other features on the SVR was better then my expectations when the car arrived in Fiji. I may have frastrated him sometimes but he guidance and reassurance gave me great confidence. I will definitely recommend MHH ! All the best! 2020 Range Rover SVR Fiji

February 6, 2021
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Imtiaz,

Thank you so much for your lovely comments. We're delighted you love your car. Glad it was worth the wait.
Enjoy!
Alistair & the MHH Team

Rated 5 out of 5 stars

Importing car from UK to Fiji

Few months back I was planning to import a car form UK into Fiji and I found the perfect car on Facebook so I contacted Alister and the team from MHH and they did a wonderful job picking the car up form the seller and handling the money transaction process and organising the shipping . I’d give them 10/10 for good service and reliability

January 12, 2021
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Hi Yash,
We're delighted you're enjoying your car & appreciate your feedback. Many thanks for your review. Keep in touch.
Alistair & the MHH team.

Rated 5 out of 5 stars

Excellent customer care!

I didn't know MHH International before and was particularly impressed about their customer care and efforts to accommodate my needs. I am relocating for work and arranging the importation of a car into a new country is not easy task. I much appreciated MHH International advices and capacity to respond quickly and transparently. Thanks and good luck!

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellence At Hand

I made an enquiry about Lexus rx 450h, gave my specifications. True to their words, I received exactly what I ordered, in super mint condition.

I recommend anyone to work with them. They are reliable.

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

MHH international -reliable car import expats

MHH International team led by Alistair were really supportive when I was recently importing a hilux double cab pick up from the UK to Kenya, the team kept me updated at every stage & promptly responded to queries, the pick up is now in Kenya and in a very good condition.

November 10, 2020
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Thank you Simon, we really appreciate your review and hope you enjoy driving your new pick up. Alistair & the MHH Team

Rated 5 out of 5 stars

Helpful,personable and proactive when…

Helpful,personable and proactive when an issue arose. MHH will be my first call when sourcing a European car off shore again

November 6, 2020
Unprompted review
MHH International Ltd logo

Reply from MHH International Ltd

Many thanks Hamish. Enjoy the drive & keep in touch.
Alistair & the MHH Team

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