Miaplaza, Inc. Reviews 624

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, finding the platform easy to navigate and highly engaging for students. Many appreciate the product's flexibility and customizable curriculum, which allows them to tailor learning to individual needs. The customer service and staff are frequently highlighted for their exceptional helpfulness, prompt responses, and overall positive attitude. Some people were dissatisfied with occasional issues, such as a curriculum showing a need to redo an entire class or changes to the system requiring users to relearn it. A few customers also mentioned a desire for optional timers in the typing curriculum to accommodate children with specific challenges.

What people talk about most

User experience

Users describe positive interactions with the user experience, highlighting its ease of use and flexibility.... See more

Product

Reviewers highlight positive aspects of the product, often calling it a "life saver" and the "best" they've... See more

Customer service

Consumers consistently report positive experiences with customer service. Many describe the support as... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and efficiency. Many... See more

Response time

Customers had positive experiences with response times. Reviewers consistently praise the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My son was pulled from public school after 2 gun incidents/threats before Christmas break. Miacademy has been so amazing for my son! He’s learning things he would have never learned in public school (... See more

Company replied

Rated 5 out of 5 stars

We did this program for grade 4. It worked well for Math and Science. We supplemented the English portion with real book reading. My son connected with the young teacher guy videos for Math and Scienc... See more

Company replied

Rated 5 out of 5 stars

My sons love Miacademy & Miaprep! They love the videos, the activities. We all find it particularly refreshing and engaging for younger and older students. We switched from another program that was f... See more

Company replied

Rated 5 out of 5 stars

I have 3 kids on MiAcademy and one on MiaPrep, and this curriculum has been a life saver. We have been using the platforms since September of 2023. The flexibility in doing the work on our own schedu... See more

Company replied


Company details

  1. Career and Education Provider

Written by the company

If you and your student are unsure which online K-12 curriculum is right for you, Miacademy (and 7th-12th site, MiaPrep) offer very low-cost first month trials and a 30-day money-back guarantee. Members have access to the complete K-8 or 7-12 curriculum with engaging learning videos loved by students, fully customizable scheduling, and easy reporting features in the parent portal, plus optional community features and learning games. The comprehensive curriculums are perfect for homeschooling families, or for classrooms looking for ways to offer personalized learning paths for their students.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

624 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quick and clear

They were quick to respond and very pleasant to communicate with. They were also very clear in answering exactly what I asked. Love this company.

September 21, 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Hi Liza! We’re so glad our team was able to get you exactly what you needed and do so quickly. Thank you for taking the time to share your experience!

Rated 3 out of 5 stars

It not too bad only thing I don’t like…

It not too bad only thing I don’t like that there was no sound for learning video

September 18, 2025
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Reply from Miaplaza, Inc.

Hi, there! We're sorry to hear about the difficulties you faced with audio for a learning video. Feel free to reach out to our friendly customer service team, they would be happy to help troubleshoot this issue!

Rated 5 out of 5 stars

Everyone at Miaplaza has always been so…

Everyone at Miaplaza has always been so helpful and kind. The very first time I contacted for more information I was walked through the curriculum, the process, etc. They answered all my questions and followed up with me afterwards. We have had a great 3 years using all Mia curriculum.

September 19, 2025
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Reply from Miaplaza, Inc.

Thank you so much for your kind words! We’re glad to hear that from the very first interaction, our team was able make a difference for your family! We’re grateful to have had your family in our community for the past three years!

Rated 5 out of 5 stars

The representative was extremely polite…

The representative was extremely polite and vey knowledgeable about all of my concerns and questions regarding my daughter’s curriculum.

September 19, 2025
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Reply from Miaplaza, Inc.

We're so glad to hear that our team was able to provide you with such great assistance! We're always happy to help, so don't hesitate to reach out any time.

Rated 5 out of 5 stars

Best Customer Service

Always helpful and friendly customer service. They explain everything very well and take the time needed to resolve any issues.

September 17, 2025
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Reply from Miaplaza, Inc.

Thank you so much for your kind words! Our team is always happy to help.

Rated 5 out of 5 stars

Easy to navigate for my learners

Easy to navigate for my learners. I love that if I feel they have not mastered a goal I can reassign lessons and I can tailor the lessons to whatever level they are at. If I feel like we want to add or remove a subject you can do that and you can simply take out a lesson if you feel like your learner does not need to review it.

September 18, 2025
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Reply from Miaplaza, Inc.

Thank you for sharing how the customization has made a difference for your learners! We're glad you're here at Mia!

Rated 5 out of 5 stars

It was really simple

It was really simple. It has classes available all the way from kindergarten to 8th and can review any grade level while documenting progress.

September 18, 2025
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Reply from Miaplaza, Inc.

Thanks for sharing, Taylor!

Rated 5 out of 5 stars

Learning Gaps are Eliminated

So far, we are very very happy with our experience. Our kids were in a microschool and had many learning gaps we were unaware of, starting them in a lower level and allowing for review has been a godsend to us. Within 2 weeks, my daughter has completed a whole years review on some things she's struggled with and can go at her own pace to catch up to where she needs to be.

September 17, 2025
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Reply from Miaplaza, Inc.

Hi, Shelly! We're so glad to hear that your daughter is thriving with Mia's flexible curriculum! Our curriculum is designed by educators to meet students exactly where they are!

Rated 5 out of 5 stars

So excited about trying Miamacdemy this…

So excited about trying Miamacdemy this year.

September 16, 2025
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Reply from Miaplaza, Inc.

Hi, Carolyn! We're excited for your family to give Mia a try. Feel free to reach out to our friendly customer service team if you have any questions as you get started!

Rated 5 out of 5 stars

Miacademy has changed our homeschooling!

We love Miacademy! It has helped me so much! So many wonderful curriculums to choose from. Well structured and organized. My boys love Justin :)
One thing I wish would be changed is the timer on the typing curriculum. If the child does not finish his session on time, he fails and must try again. My oldest son has cerebral palsy with low tone in his right hand, so it is a bit difficult for him to move his fingers. Typing helps him with mobility and hand dexterity. I do wish they would make the timer optional for those kids that have these kinds of challenges. He is a wonderful story teller! He loves creating scripts and songs. He also has Disgraphia. Writing with a pencil on paper is difficult for him. Typing would be a better option to keep using his hands and strengthening them.

I hope this will be addressed as I would love for his to take the typing course

Thank you for making homeschool better for our family!

September 5, 2025
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Reply from Miaplaza, Inc.

Thank you so much for sharing your family’s experience, Betsaida! We’re glad to hear Miacademy has been such a help and that your boys are enjoying the curriculum and Justin’s lessons. We truly appreciate your thoughtful feedback about the typing timer, and we understand how important it is to have flexible tools for students with unique needs. I’ll be sure to share your suggestion with our team as we continue improving. Thank you for trusting us with your homeschooling journey!

Rated 5 out of 5 stars

I love how quickly they set up our…

I love how quickly they set up our account! Cant wait to see what my Kiddo learns here!

September 13, 2025
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Reply from Miaplaza, Inc.

Thank you for your review! We’re so glad to hear the setup process was quick and easy. We can’t wait for your kiddo to dive in and start learning with Miacademy! 😊

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Easy to get a real agent

August 28, 2025
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Reply from Miaplaza, Inc.

Thanks, Sherice! We're happy to help!

Rated 5 out of 5 stars

We have used Mia since my son started…

We have used Mia since my son started kindergarten and we are now in 3rd. I reviewed many other programs prior to choosing Mia and could not find the value in the others. Mia has saved us soo much time and made my homeschool journey 100x easier. I'm incredibly thankful for the platform, the continuous updates and the prompt customer service.. ALWAYS. It's forever Mia for our family!

September 11, 2025
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Reply from Miaplaza, Inc.

Thank you for sharing your experience! We’re so glad Miacademy has supported your family since kindergarten and that it has made your homeschooling journey easier year after year. It means a lot to know you value the updates and our customer service, and we’re grateful to have you as part of the Miacademy community!

Rated 4 out of 5 stars

A big help for homeschool parents

Miacademy is great for kids and parents alike! They listen to suggestions and respond quickly to inquiries. A great program that feels like it truly cares about its users.

August 28, 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for your kind feedback! We’re so glad to hear Miacademy has been helpful. It means a lot to know that the program feels responsive and supportive, that's what we aim for! We’re grateful to have your family in our community!

Rated 5 out of 5 stars

Love Miacademy!

Love Miacademy it's the perfect fit for our family. The customization is what sold us.

September 3, 2025
Miaplaza, Inc. logo

Reply from Miaplaza, Inc.

Thank you for your kind review! We’re so glad to hear Miacademy has been the right fit for your family and that the customization options stood out to you. It’s great to know the program is meeting your needs!

Rated 5 out of 5 stars

Communication with teachers and staff…

Communication with teachers and staff is on it! MiaPrep is a fantastic program that students can use, and parents can track their students without any issue.

September 7, 2025
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Reply from Miaplaza, Inc.

Thank you so much for your kind words, Astrid!

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