Michael Gabriels Reviews 

282
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 243 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the stunning quality, brilliant sparkle, and exquisite craftsmanship of the lab grown diamond jewelry. Buyers note that the gorgeous pieces exceed expectations, offering an elegant and luxurious look that receives endless compliments from everyone. Some reviewers were happy with the exceptionally smooth exchange process when modifying product sizes or styles to better fit their personal preferences. People also mention the outstanding communication, professional guidance, and secure delivery methods provided by the dedicated team throughout the entire ordering journey. Customers consistently emphasize that customer service goes above and beyond to ensure complete satisfaction.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction and delight with their... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the brilliant sparkle... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as polite, professional,... See more

Delivery service

People report positive experiences with delivery service, highlighting that orders arrive quickly and... See more

Order

Customers consistently note positive experiences with order processes, highlighting smooth online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a 2ct lab grown diamond tennis bracelet from Michael Gabriels, and I couldn’t be happier with my purchase! The bracelet is beautifully made, sparkles, brilliantly, and feels like a high-qu... See more

Rated 5 out of 5 stars

Michael Gabriels is an amazing company run by really nice and honest people. I've now bought diamonds from them 5 separate times. I even visited their offices when I was in New York. Straight up gu... See more

Rated 5 out of 5 stars

I ordered 2.5 ct lab grown diamond studs with a martini setting. I received them today and they are stunning. Their customer service was top notch, and they kept me informed of progress and shipping w... See more

Rated 5 out of 5 stars

This company is outstanding to work with! I love my earrings! They’re stunning. MG went out of their way to expidite shipment to accommodate my deadline. I highly recommend them and will certainly s... See more


Company details

  1. Jewelry Store
  2. also in
  3. Diamond Dealer
  4. Jeweler
  5. Jewellery Manufacturer
  6. Jewelry Designer

Written by the company

Michael Gabriels is a direct-to-consumer luxury jewelry brand specializing in IGI-certified lab grown diamond jewelry set in solid 14k gold. We design and sell fine jewelry with a focus on the pieces customers wear and treasure most: classic diamond stud earrings and engagement rings crafted to celebrate life's most meaningful moments. What sets us apart is our commitment to doing things differently. Traditional luxury jewelry has long been defined by inflated retail markups, middlemen at every step of the supply chain, and a buying experience that often feels more intimidating than exciting. We built Michael Gabriels to change that. By selling directly to our customers and cutting out unnecessary layers between our workshop and your jewelry box, we deliver the same uncompromising quality you'd expect from a traditional fine jewelry house, at a price that reflects the true value of the piece, not the markup of the showroom. Every diamond that is 1 carat size or larger is IGI-certified, meaning it has been independently graded by one of the world's most respected gemological laboratories for cut, color, clarity, and carat weight. We hold ourselves to a minimum standard of F color and VS1 clarity on our signature stud earrings, ensuring exceptional brilliance and a near-colorless appearance that rivals the finest natural diamonds. Each diamond is set in solid 14k gold, not gold-plated or gold-filled, so your jewelry is built to last a lifetime and beyond. We chose to specialize in lab grown diamonds because they represent the future of fine jewelry. They are chemically, physically, and optically identical to mined diamonds, but produced in a controlled environment that eliminates many of the ethical and environmental concerns associated with traditional diamond mining. For our customers, that means you can wear something genuinely beautiful without compromise. Our customer experience is built on three principles: transparency, personal service, and trust. We believe buying fine jewelry should feel exciting, not stressful. Whether you're shopping for your first pair of diamond studs, designing an engagement ring, or treating yourself to something special, we're here to help you make a confident decision. Our team is available to answer questions, share certification details, and guide you through every step of the process, from selection to delivery. We also stand behind every piece we sell. From the moment you place an order to the day your jewelry arrives at your door, our goal is to make the experience seamless, secure, and genuinely enjoyable. We take pride in the relationships we build with our customers and the milestones we get to be a part of, the proposals, the anniversaries, the birthdays, the everyday moments that deserve to be celebrated. Michael Gabriels exists for the customer who wants real fine jewelry, certified quality, and a brand that treats them like a person rather than a transaction. We're proud to offer luxury jewelry the way it should be: beautifully crafted, honestly priced, and built around the people who wear it.


Contact info

4.9

Excellent

TrustScore 5 out of 5

282 reviews

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4.9

All reviews

(282)

281 reviews in the last 12 months

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Rated 5 out of 5 stars

My New Go-To for All My Jewe

I couldn’t be happier with my experience with Michael Gabriel Jewelry! I purchased the 6 Carat Radiant Lab-Grown Diamond Basket Eternity Band for my mom, and it is absolutely stunning. She loved it, and the quality is truly amazing!

The entire experience was so easy and seamless. I completed everything online, the price was incredible, and the customer service was excellent from start to finish. It’s rare to have such a great combination of quality, value, and service.

I’m beyond happy with my purchase and will absolutely be ordering all of my future jewelry from Michael Gabriel Jewelry. Highly recommend! 💎

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible customer service from start…

Incredible customer service from start to finish, they kept in touch with me the entire time and made sure I received my package safely and promptly, they were very personable and they wanted to hear from me the moment I picked up my package, the earrings are beautiful, and I would definitely do business with them again.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service!

I had such a great experience with Michael Gabriels. Their customer service was attentive and thoughtful, and I loved receiving text updates throughout the entire order process. They kept me informed every step of the way, which made the experience feel easy and personal. I’m so happy with my purchase, and after such a wonderful experience, I’d love to buy more pieces from them. I’d rather spend my money with a company that truly values its clients’ happiness. I would absolutely recommend Michael Gabriels!

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

My first diamond stud earrings!

I ordered a pair of oval shaped, white gold diamond earrings and it’s stunning!
This was my first time ordering from Michael Gabriels online and the entire process was so smooth. Their customer service was amazing and they sent my earrings through FedEx and were in touch with me throughout the entire ordering process.
My earrings came out better than I expected. The quality of the diamond looks flawless. I will definitely purchase from them again and again!

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Individual consideration

I received a notification that my earnings were shipping but they were not going to arrive in time (they were a gift). Your team expressed complete understanding and upgraded to overnight shipping with recommendations for fed ex store pick up being quickest option. It was such a refreshing and kind response and made all the difference! My sister celebrated her new doctorate degree with her stunning new earrings 🤩

September 17, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer care experience.

What more could they do for me? They bent over backwards to make a long time customer. They were so helpful and friendly. I am truly impressed at the customer care experience. I’ll be back in the future, no doubt in my mind.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

A unbelievable & one of a kind company !

The overall experience working with the Michael Gabriels Team was unbelievable ! Their work is incredible, their communication is fabulous and their shipping is fast and secure !! I’m already looking forward to making another purchase with them !!

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

My new 2.5 ctw stud earrings are…

My new 2.5 ctw stud earrings are beautiful. I chose the screw backs and had a difficult time getting them on. I think it might have been better to either get push backs or upgrade to guardian backs. The company was very easy to deal with and the delivery was safe and secure.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

The team at Michael Gabriels exceeded…

The team at Michael Gabriels exceeded my expectations in both the quality of my purchase but also with the excellent customer service I received. I will definitely not only come back to MG for my future purchases but have already been singing their praises to my family and friends.

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service and stunning jewlary

I knew that when I ordered my earrings it will take about two weeks to arrive. As I was planning a special trip around that time I hoped to get the shipment on time. I text to check the status of my order a week after my order and got a detailed reply that due to large orders it may take longer than anticipated. However, they told me that if I need my jewlary earlier to let them know the date, which I did. The following day I got a text that my order when into an expedited process, and they will do whatever they can to meet my need, no promises.
Well, the following day I got a text telling me that my earrings are ready to ship overnight!
I got my earring they are stunning!!
I highly recommend them for the product and service!!

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Custom wedding band

My second purchase with MG. We wanted a 2.7mm platinum wedding band. I wanted something a little thicker and they did not have one on their site.

They reached out, I sent an inspiration pic, and we discussed the details.
Its perfect and beautiful. Couldn’t be happier, its exactly what I needed and fits flush with my engagement ring.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Simply Amazing Purchase and Process

Everything was as advertised, the quality, the appearance, the packaging, and the professionalism of the customer service and communication. To say Michael was the best throughout the entire purchase would be an understatement. I often felt like I was communicating with a friend versus a "salesman". I am a fan and will be back for another purchase very soon. Thanks!!!!!!!!!!

October 1, 2026
Unprompted review

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