I’ve inherited my great-nan’s piano which was great fun to play but needed some work done to it. Some keys rattled, the base overpowered the treble and certain keys required more pressure than others.... See more
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Ed advised my Mum and I today on a new keyboard (a Yamaha P225 with stand and other accessories) and he couldn’t have been more helpful. He took time to explain, demonstrated various brands and commun... See more
Need to work on turnover times. Paid £4 for delivery that took two days to be processed (site said 'in stock'), collected by courier and will now take another 3-5 days to arrive. Shockingly slow servi... See more
Telephoned after ordering a silver trumpet, and to check payment had been received okai. Needed it fairly quickly, and payment had only cleared the night before. The gentleman that answered the phone... See more
Company replied
Company details
Written by the company
Mickleburgh Ltd has been making pianos since the 1870’s and the retail shop opened in Stokes Croft in 1903. A family business, it has evolved to become one of the UK’s biggest music shops, specializing in pianos but selling a wide selection of musical instruments, to cater to all musicians.
Contact info
Berkeley Place, Clifton, BS8 1EH, Bristol, United Kingdom
- 0117 9241151
- mail@mickleburgh.co.uk
- mickleburgh.co.uk
4.6
Excellent
561 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Ever since I moved to Bristol 25 years…
Ever since I moved to Bristol 25 years ago I have always loved Mickleburgh Musical Instruments. They always give such excellent service with their tremendous knowledge and enthusiasm for their products. I recommend them to everybody I know whether they be musicians, therapists or people looking for wonderful presents for their friends and family. I really hope they stay in Stokes Croft FOREVER.
June 7, 2022
Reply from Mickleburgh Musical Instruments
Alison, thank you for your very kind review! We work hard here at Mickleburgh to always provide the best knowledge and good old fashioned service for our customers all year round!
Great service and fast delivery
June 1, 2022
Reply from Mickleburgh Musical Instruments
Thanks for the 5 stars!
Good service Good product
The product was on Time and the product exactley what I wanted
Thank you
Ian
May 30, 2022
Reply from Mickleburgh Musical Instruments
Thank you for your review Ian, glad you received it on time!
Ordered spare piano keys
Ordered spare piano keys. Keys were cast not cut and very poor quality. With a bit of patience and a small file 2 of the keys now work.
May 26, 2022
Reply from Mickleburgh Musical Instruments
Hi Jeff, apologies you were disappointed with the quality of the keys, I hope you were satisfied with our service? but yes unfortunately these are cast keys and the only ones we can get hold of in the UK - really appreciate your feedback here as it help us improve the products we sell. Your comments have been passed on to our buyer.
I love having this shop local to me
I love having this shop local to me. Always buy my kids music books here - have a very extensive range.
May 20, 2022
Reply from Mickleburgh Musical Instruments
Thanks Tim - Serving the local community is what we are all about! see you soon!
Great service from Mickleburgh
Mickleburgh had the best price I could see online and the best choice of colours, even if I plumped for the traditional black finish.
The keyboard was dispatched quickly and delivery was fuss-free.
Overall a great service.
May 19, 2022
Reply from Mickleburgh Musical Instruments
Thank you for the five stars - great to know the delivery was quick and hope you're enjoying the piano!
I was very pleased with the website and…
I was very pleased with the website and the prompt service.
May 18, 2022
Reply from Mickleburgh Musical Instruments
Thanks Mark!
Nice chap whom I spoke with
Nice chap whom I spoke with. Very helpful and responsive even though it was an inexpensive item. Definitely would look to do business with them again. Brill and thank you👍
May 13, 2022
Reply from Mickleburgh Musical Instruments
Thank you for the five stars - Please come again!
The website was easy to use and my…
The website was easy to use and my parcel was delivered on time. My jaw harp was securely wrapped and has no faults with it.
May 9, 2022
Reply from Mickleburgh Musical Instruments
So pleased to hear you received the jaws harp all in order. Thanks for taking the time to review!
Friendly folk.
Arrived quite quickly, very good and helpful on the phone, fair price. Star knocked off as there's no confirmation email once ordered.
May 6, 2022
Reply from Mickleburgh Musical Instruments
Thanks for your review - We really appreciate the feedback as it helps us improv our customer service!
Excellent customer service.
April 29, 2022
Reply from Mickleburgh Musical Instruments
Thank you for your review!
Kept up to date and delivered as agreed.
April 20, 2022
Reply from Mickleburgh Musical Instruments
Glad you were kept informed - Thanks for the 5 stars
Great service
So easy to order online. Helpful friendly staff when I picked it up! Harmonica was perfect.
April 2, 2022
Pleased with whistle and book
Pleased with whistle and book. Very prompt delivery of items and helpful telephone service.
March 10, 2022
Piano Note Finder Chart
Excellent product - quick delivery - pleased with purchase - would recommend seller
March 2, 2022
Super fast delivery!!
Telephoned after ordering a silver trumpet, and to check payment had been received okai. Needed it fairly quickly, and payment had only cleared the night before. The gentleman that answered the phone was very helpful, and extremely charming! He assured me the instrument would be received at least by the next day... In fact it was received that afternoon! Brilliant service, lovely staff and the trumpet was well received. Thanks so much xx
February 20, 2022
Reply from Mickleburgh Musical Instruments
Thanks Tracy. Great that you received your trumpet nice and quickly. Hope your now enjoying playing your new instrument!
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