Microbeau Reviews 

3
TrustScore 3 out of 5

3.1

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Precision PMU Equipment


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3.1

Average

TrustScore 3 out of 5

3 reviews

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1-star

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3.1

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(3)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

I really wanted to love my Bellar Air…

I really wanted to love my Bellar Air because the machine itself performs well, but the battery life is extremely disappointing, especially for a device at this price point. The battery drains very quickly, and after looking online, I found several other artists reporting the exact same issue. This makes it seem like a recurring flaw rather than an isolated problem with my machine. A professional wireless device should reliably last through appointments without constantly needing to be charged. I hope Microbeau acknowledges the issue and offers a real solution, because the battery problem makes it difficult for me to recommend the Bellar Air.

August 6, 2026
Unprompted review
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Reply from Microbeau

Hey Renata!

Thanks so mcuh for your feedback. I'm so sorry you're having issues with your Bellar Air. As an artist, I can completely understand the concern with your battery life. We would be happy to help!

I have emailed you. Look forward to talking to you soon.

Rated 5 out of 5 stars

I had an incredible hard time fixing this situation

I just wanted to take a moment to share how much I truly appreciate Khyla from FK Irons’ customer experience team.

From the very beginning, she has been incredibly kind, patient, and genuinely helpful while assisting me through a really stressful situation involving my machines. As someone who relies on my equipment for my business, this has been a very important matter for me, and she has treated it with care and understanding every step of the way.

Khyla has gone above and beyond to communicate clearly, follow up, and even advocate on my behalf to help find a resolution. It’s not often you come across someone who not only does their job well but also makes you feel heard and supported during the process.

I’m truly grateful for her professionalism, compassion, and dedication. She has made a difficult situation feel much more manageable, and that means a lot.

Thank you again, Khyla — you are deeply appreciated 💜

February 10, 2026
Unprompted review
Microbeau logo

Reply from Microbeau

Hey Juliet!

Thanks so much for the kind words. We're so excited to hear about your experience with Khyla.

Thanks for being a part of the Microbeau family!

Rated 1 out of 5 stars

FK Irons have the worst after sales support. If there was a "0" rating I would use that.

I am sharing my experience here too as I see they have identical websites and email addresses for when things go wrong: FK Irons have the worst after sales support. If there was a "0" rating I would use that. Two and a half months after receiving a permanent makeup device with two dead, broken batteries, I still have no solution from them. You get a case number but no one ever knows what to do. DO NOT PURCHASE FROM FK IRONS.

October 30, 2025
Unprompted review
Microbeau logo

Reply from Microbeau

Hi Nikki,

We’re really sorry to hear about your experience, and we appreciate you bringing this to our attention. This isn’t the level of service we strive to provide, and we understand how frustrating it is to wait this long—especially when it involves essential equipment.

We want to get this resolved for you as quickly as possible. If you could share your case number or reach out to us directly at service@microbeau.com
, we’ll make sure your issue is prioritized and taken care of right away.

Thank you for your patience, and again, we apologize for the inconvenience.

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