The Microbrand Store Reviews 

307
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

You had the item I wanted, The item arrived in perfect condition, the box was not beaten up although that wouldn't be Microbrand's fault if it was. The package arrived as fast as could be expected si... See more

Rated 5 out of 5 stars

Once payment was made online I received automated confirmation and watch was shipped within 48 hours. They sent this watches from Japan and Japan post is swift received watch within 3-4 days. Tracking... See more

Rated 5 out of 5 stars

Draken Kalahari. Amazingly fast delivery from MBS’s Japanese stockpile, even in ithe Coronavirus environment. Watch was perfect. My only complaint is that the watch runs about 22 sec/ day fast - with... See more

Company replied

Rated 5 out of 5 stars

Extremely Pleased: I ordered an Ocean Crawler Core Diver GMT, black and white, with stainless mesh bracelet. It shipped from Osaka, Japan within a few days, but got held up in US Customs (in Kentucky... See more

Company details

  1. Watch Store

Information provided by various external sources

The Microbrand Store™ offers a carefully curated list of high quality microbrand watches for the discerning collector, with discount pricing for some truly great savings. Many of our microbrand watches are limited editions, and are only available in small quantities, featuring high quality components such as Swiss mechanical movements and sapphire glass. Looking for a meteorite dial or a watch from a hot micro-brand that you missed on Kickstarter? You've come to the right place! We offer free shipping on all watch orders. As an authorized dealer for all of the microbrand watches we carry, you get both the manufacturer's warranty (when available) just as if you bought the watch from them, plus in addition, our own supplemental warranty coverage.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

307 reviews

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4.7

All reviews

(307)

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Rated 5 out of 5 stars

I recommend Microband Store

Microband Store - love the website, I like the concept of "why Microbrand store likes" and the email communication was awesome.

Zelos makes a great watch, satisfied with how quickly the product was shipped to the US during holiday season.

I recommend the Microbrand store.

December 7, 2022
Rated 4 out of 5 stars

The lid of the Zelos watch case was not…

The lid of the Zelos watch case was not attached, and after I re-attached it (with some difficulty) I found the latch would not secure properly. All other aspect of the transaction were satisfactory.

December 9, 2022
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Reply from The Microbrand Store

Store owner here. Thank you for your feedback. We're sorry to hear about your box as we want our customers to have the best experience possible.

FWIW, at the time of shipping, when we sent your package to the care of address you provided, there was no issue with the box at all. We do test every watch, and carefully inspect every watch and package right before shipping and our staff would've also noticed an issue with the box then since we have to open and close it and latch it to take the watch out for testing and put the watch inside afterwards. With the box being a thick aluminium metal box, and how it was packaged in bubble wrap padding and additional Styrofoam holding the metal box tight in the outer corrugated cardboard box, it is difficult to imagine how it may accidentally become damaged en route to the address you specified, but should this unlikely situation occur again, please send us a quick snap photo of the issue ASAP so we can take care of it for you.

Normally we could ping the microbrand for a free replacement for you, but given that the watch was delivered roughly a month ago, that would not be an option here. Please feel free to get in touch via email or our online chat if you'd like a new box. I also have one of these watches (same model and color) and would be happy to send you my box, which I've never used, so it is still new and in a pristine condition.

Rated 5 out of 5 stars

Microbrand.store has earned my business.

Microbrand.store went well above and beyond in communications and dealing with my questions. They went as far as monitoring my package without my knowledge to make sure everything went smooth with delivery from customs. They've earned my business.

December 14, 2022
Rated 5 out of 5 stars

Direnzo Mondial!

I got a purple Mondial from Direnzo which was sold out everywhere else, it arrived in a timely fashion in great shape and was packaged well. thanks Microbrand store!!

November 28, 2022

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