Micro Filer Ltd Reviews 

46
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Kelly helped us overcome a significant challenge in a timely manner, providing us with the draft accounts in under 24 hours, whereas our previous accountant took almost eight months to do the same. W... See more

Rated 5 out of 5 stars

We are a small management company of property residents with no experience of running a company! Kelly was exceptional in getting us through the hurdle of first time micro accounts and company tax ret... See more

Rated 5 out of 5 stars

Cannot recommend Kelly at Micro Filer Ltd enough. My previous accountant left me in a right mess with both my Limited Company Tax. After approximately a week after initial enquiry Kelly had looked int... See more

Rated 5 out of 5 stars

Being a new start up and urgently requiring payroll advice and expertise, I reached out Micro Filer and was impressed by their knowledge around Payroll and other accountancy services. Kelly is extreme... See more

Company details

  1. Accountant

Written by the company

We prepare and file company accounts tax returns for the smallest (micro) companies, all for £245 in as little as one week! You will be assigned your own chartered accountant who is an approved HMRC agent, who will be available for any queries! We integrate with many accounting software packages, including xero and quickbooks, but can also help you if you don't use a software package. For micro companies we also prepare director self assessment tax returns, file confirmation returns and more. If you are operating as a sole trader we can prepare your self assessment tax return for £135. We take the stress out of year end to help you manage your business!


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

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4.8

All reviews

(46)

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Rated 5 out of 5 stars

Beyond Impressed

Kelly was highly efficient, knowledgeable and personable. I am so pleased we found Micro Filer. First class service, would highly recommend.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Kelly was a life-saver!

Kelly was a life-saver!

I'd previously done my own accounts for first year of trading and managed but in the second year things got a whole lot more complicated.

After attempting to do them myself I decided it was best left to the pros.

Kelly quickly filed my accounts in less than 48 hours from submitting my documents and saved me hours of time which I was able to use on other areas of my business instead. It was bliss having peace of mind it was done correctly.

She also saved me £750 on the years tax bill which was the cherry on top!

Would definitely recommend to others.

June 11, 2021
Unprompted review
Rated 1 out of 5 stars

Great service!

Last update: after a lot of back and forth, she has sent back another small sum. So we are now at a refund of a bit less than half and I had to pay someone else to do the work. Keep in mind, that about half of the amount paid was requested by Kelly for filing an additional year telling me she does not believe it was filed despite my sending her a confirmation from the authorities that it was sent.
Second update: not going into the lack of honesty in her response, you will additionally see that she offered an additional refund (but not a full one). Guess what? That never came through. If there was any doubt about her honesty (and her emails full of discrepancies already give testament to that) then let this be the final proof. An absolute charlatan and thief.
Update: Kelly requested more money, which was immediately paid, had all of the information from day one and then on the last day before I had to pay HMRC, she made a false excuse (false since she previously had the information) that she could not do it and practically blamed us in her disengagement letter. And then... despite having just 2 days before asked for more money, made a refund of only (approximately) a third of the payments made. DO NOT USE HER SERVICES. Unless you want to pay for accounting services twice.

Kelly was fast, professional and adapted herself to the way we were set up. Highly recommend and will definitely use again.

June 8, 2021
Unprompted review
Micro Filer Ltd logo

Reply from Micro Filer Ltd

Hi Ludovic,
I'm sorry you felt let down by our resignation as your accountant, but from time to time we are required to do so if we feel we cannot complete the service with adequate quality.
All fees were agreed upfront with you. The additional fee was charged because we only became aware once work had commenced that you required your previous year's tax return to be completed in addition to the one we were engaged to complete.
Today, I have offered you a further refund, in addition to the refund already paid to you. I do hope you can accept that this is fair, given the small fee we have now retained, only covers a small fraction of the time spent working on this.
Kind regards
Kelly Spiteri

Rated 5 out of 5 stars

Exceptionally good!!

We are a small management company of property residents with no experience of running a company! Kelly was exceptional in getting us through the hurdle of first time micro accounts and company tax return. It was all very last minute and she pulled out all the stops to ensure that we met the deadline dates. We couldn’t have been more impressed or grateful for all her help abs expertise.

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Very pleased!

Micro filer helped me for the first time this year and I'm impressed. Great level of service, fast response and very cost effective.

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Recommend highly

Kelly had an immediate deadline to work to in order to satisfy the tax office and she did. She also gave some advice which I am considering at the moment.

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Micro Filer - fantastic

Kelly at Micro Filer was fantastic, so helpful and quick. Finding Micro Filer was a god send, I would 100% recommend and use again!

April 5, 2021
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very insightful, efficient and understanding. Timely in the communication and work carried out. Highly recommend working with Kelly.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Roland Koves Design

Great, precise and prompt service. Micro Filer reviewed my tax return before filing to HMRC and made several actionable recommendations. Their costs are very reasonable and they provide a professional service. I have no hesitation in recommending them.

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Quick, efficient and unbelievably professional.

Cannot recommend Kelly at Micro Filer Ltd enough. My previous accountant left me in a right mess with both my Limited Company Tax. After approximately a week after initial enquiry Kelly had looked into everything for me and resolved all the issues and could not be more helpful. I will be recommending Kelly at Micro Filer Ltd to everyone I know.

February 4, 2021
Unprompted review

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